To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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Close to metro(30)
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Stayed multiple times(7)
Negative reviews(64)
Elisabeth Pik
Simple Queen Room
Stayed in Nov 2024
Solo travelers
1 review
4.5/5
Great
Posted on Jan 10, 2025
My room should be a non-smoking room, but I did smell a very strong smoking smell everytime when I entered the room from the outside. Other than this, all is good enough!
Response from Property: We are very sorry for the inconvenience. Regarding the smell of smoke in the room, we will immediately check and strengthen cleaning and ventilation to ensure that we provide you with a comfortable accommodation environment. Thank you for your feedback and look forward to serving you again.
Guest User
Simple Queen Room
Stayed in Nov 2024
Travel with friends
4 review
3.7/5
Posted on Dec 29, 2024
about 25 minutes away from metro station, quite a comfy stay there, and about 30 minutes away, there are plenty of food shops ; the drawback is the dryer is not working, and the breakfast only start at 7 am, and no breakfast packing for you if you are early out for day tour or anything.
Response from Property: Dear guest, upon reading your review, we feel a mix of gratitude and shame. We're truly grateful for your recognition of the comfortable accommodation, convenient transportation, and nearby food options. However, we're deeply sorry for the inconvenience caused by the dryer issue and the breakfast service. Regarding the dryer, it actually takes a relatively long time to dry, and we sincerely apologize for this. As for the breakfast time and the lack of breakfast packing service, we will seriously discuss these issues and strive to offer more flexible arrangements. We sincerely hope you can give us another chance to show you our changes and improvements.
WH
Guestroom (2 Beds)
Stayed in Oct 2024
Family
9 review
4.0/5
Very Good
Posted on Nov 24, 2024
The hotel is located in a charming street that is within walking distance to shops and eateries
Response from Property: Thank you for your wonderful review! We're thrilled to know that our hotel's location on the charming street, within walking distance to shops and eateries, enhanced your stay. We look forward to welcoming you back soon!
Guest User
Simple Queen Room
Stayed in Jul 2024
Solo travelers
8 review
4.5/5
Great
Posted on Sep 3, 2024
Everything was ok except for the TV and the AC. The tv remote didn’t really work, and there are not many options for thing to watch. The AC did not really cool the room down even though I had the temperature set to 18. The room was clean and staff was very friendly and helpful.
Response from Property: Dear guest, we are deeply honored by your review, especially your appreciation for the artistic atmosphere of our hotel. We carefully plan every piece of art and every decoration, hoping to create a unique artistic experience for our guests. Your satisfaction is the greatest encouragement to our team. We look forward to your next visit and continue to experience this artistic journey.
Selina Zen
Family Triple Room
Stayed in May 2024
Travel with friends
12 review
4.0/5
Very Good
Posted on Aug 23, 2024
Location is quite central, reasonably priced with local breakfast. 10-15ins taxi ride to pedestrian street.
Response from Property: 看到您帶着家人一起享受我們的服務,並留下如此温馨的好評,我們感到非常幸福。家庭是我們酒店最重視的客羣之一,我們致力於為每一位家庭成員提供貼心、周到的服務,讓您的家庭旅行更加愉快、難忘。期待下次還能再次為您的家庭帶來温馨與歡樂
MikeJMJones
Simple Queen Room
Stayed in Mar 2024
Solo travelers
54 review
3.7/5
Posted on Apr 10, 2024
This was a perfectly reasonable hotel. The actual room was excellent. Unfortunately the corridor was so disgusting I felt like I needed a vaccine just to walk down it. But, the room itself was clean. Check in service was excellent. Breakfast was abysmal… very basic and very very local.
Response from Property: Dear guest, thank you for your comments and suggestions during your busy schedule, as well as your recognition of the hotel rooms and services. We apologize for any shortcomings. Floor carpets are cleaned in a targeted manner. Thank you for your feedback. The hotel breakfast is Local Fujian cuisine, breakfast includes 3 hot drinks, 6 hot dishes, 2-3 cold dishes, 3 side dishes, as well as fried food, staple food, bread, eggs, corn, eggs, porridge, etc. The hotel will improve the quality of breakfast , customer dining experience is also the most important. The hotel will continue to improve the shortcomings. We look forward to your visit again and wish you a happy life.
Response from Property: Hello, dear guest! Thank you very much for your praise and recognition! We have always insisted on providing value-for-money personalized services for every guest who stays. From the moment you check in, we strive to give every detail of service to every guest who comes to Youth Sunshine Guests experience value-for-money stay enjoyment, so that every guest can feel satisfied and considerate service. Thank you for your affirmation of Young Sunshine employees! Looking forward to meeting you again!
Guest User
Jimu Superior Room (Private & Reclining Sofa)
Stayed in Jan 2025
Family
22 review
4.0/5
Very Good
Posted on Mar 3, 2025
Compared to the price, the breakfast is OK. I stayed for three days and several hot dishes were changed. The transportation is convenient, and it is a few minutes' walk from Wenzao subway station. There is a bus stop right outside, which is also convenient for going to Xiamen University.
Original TextTranslated by Google
6/11
Response from Property: Thank you very much for choosing to stay in our hotel for three days! We are very happy to receive your affirmation of breakfast. We carefully change the hot dishes to give you a variety of delicious food. We are also very happy that the convenience of transportation allows you to travel smoothly. Whether it is a subway station or a bus station, it can help your journey. I hope that you will choose our hotel next time you come to Xiamen. I wish you a happy life!
Anonymous User
Jimu Superior Room (Private & Reclining Sofa)
Stayed in Jan 2025
Family
24 review
4.0/5
Very Good
Posted on Feb 9, 2025
Facilities: The room is relatively small
Hygiene: The hygiene is OK
Environment: The environment is OK, not far from the train station, and there are many delicious restaurants around
Service: The service is OK, the breakfast category is small, and the Spring Festival premium is large
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇我們酒店並分享您的入住體驗!很高興得知您對衞生、環境和服務給予了肯定,我們會繼續保持。關於房間較小的問題,我們酒店有多種房型可供選擇,下次您預訂時可以提前告知需求,為您推薦更合適的房間。針對早餐品類和春節價格問題,我們已記錄下來,後續會優化早餐種類,也會合理調整特殊時期的價格策略。期待您的再次光臨,願下次為您帶來更完美的體驗!
Yuerdechibang
Superior Queen Room
Stayed in Dec 2024
Family
19 review
4.0/5
Very Good
Posted on Feb 8, 2025
The location is good, close to the subway and Zhongshan Street. During the peak tourist season of the Chinese New Year, it is generally good. It was a very good trip.
Original TextTranslated by Google
Response from Property: 親愛的客人,您好!新春佳節,喜樂相逢,特別感謝您在這喜慶的乙巳年選擇入住我們酒店,還留下這般貼心的評價。得知酒店優越的地理位置給您的出行添了便利,離地鐵近,去中山街也方便,讓您在過年旅遊高峯時段也能暢行無阻,我們由衷地開心。您的滿意就是對我們最大的褒獎,能為您締造一場愉快的旅行,我們深感榮幸。期待未來還有緣與您相聚,祝您往後的日子諸事順遂,旅途常伴驚喜!
Txiaocaomei
Guestroom (2 Beds)
Stayed in Dec 2024
Family
41 review
4.5/5
Great
Posted on Jan 30, 2025
The hotel is OK, quite clean. During the Chinese New Year, there was a shortage of staff and the service was slightly reduced, but it was not a big problem! Mainly for sleeping for one night, the rest of the time was spent walking around. It is not far from the Eight Markets, about 2 kilometers!
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您在蛇年新春選擇下榻我們酒店,還抽出寶貴時間分享入住感受。很抱歉過年期間人手不足,讓服務沒能達到您的期待,我們已將此問題記錄,後續會全力改進。得知房間的乾淨整潔以及酒店距八市較近的位置給您帶來便利,我們十分欣慰。期待未來能為您提供更完美的服務,再次祝您蛇年闔家歡樂,幸福安康!
Guest User
Simple Queen Room
Stayed in Dec 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The room is fully equipped, there is a coffee machine in the lobby, and breakfast is available. The service attitude is very good. I will stay here again next time.
Original TextTranslated by Google
Response from Property: 新年快樂🙂,親愛的客人,看到您的好評,我們滿心雀躍!得知房間設施、大堂咖啡機、美味早餐以及貼心服務都能精準“擊中”您的喜好,這讓每一位工作人員的付出都有了最温暖的回報。您的一句“下次還來住”,是對我們至高的認可,我們已經迫不及待想再次為您服務啦!在此誠祝您往後的日子諸事順遂,期待重逢時刻,願您每次入住都如同歸家一般愜意。
Libaikuang
Jimu Superior Room (Private & Reclining Sofa)
Stayed in Dec 2024
Family
4 review
5.0/5
Outstanding
Posted on Jan 28, 2025
The room is very cozy, both children and adults like it very much, parking is also very convenient, breakfast in the morning is also very rich, and there is also a self-service omelette, the children have a lot of fun
Original TextTranslated by Google
Response from Property: 新年快樂🙂,看到您如此暖心的評價,我們滿心歡喜!非常開心房間的温馨佈置能博得小朋友與大朋友的喜愛,讓一家人都擁有舒適的入住體驗,這正是我們所追求的。便捷的停車服務、豐富多樣的早餐,尤其是自助煎蛋能為小朋友帶來歡樂,更是讓我們深感欣慰。您的滿意就是對我們最大的肯定,期待未來還有更多機會迎接您和家人的到來,祝您生活愉快,闔家幸福!
Guest User
Superior Queen Room
Stayed in Dec 2024
Family
7 review
4.5/5
Great
Posted on Jan 27, 2025
The location is good, and it is convenient to go anywhere. The service is also good, and the response is timely. The toilet smells bad, and if the door is not closed, the whole room will smell. The breakfast is cost-effective. Parking is very convenient.
Original TextTranslated by Google
Response from Property: 新年快樂🙂,感謝您的點評!很高興位置與服務能讓您滿意,我們一直致力於為客人提供便捷與貼心體驗😃。對於廁所異味問題我們深感抱歉,已安排專人加強清潔頻次、確保通風,後續定會改進。早餐高性價比獲您認可超開心,停車便利也願為您行添輕鬆,期待您再次光臨,祝生活愉快!
Zuozuozuohenghengheng
Family Triple Room
Stayed in Dec 2024
Family
63 review
3.0/5
Posted on Jan 23, 2025
The room is relatively small, the overall experience is OK, the location is excellent. But the service is average. I stayed for two nights, and the auntie didn't even change the disposable slippers when she cleaned the room on the second day. On the first night, there was something missing in the room, so I called the front desk to send it, but the person on duty came up and complained, saying that if there was something missing later, I could go to the lobby on the first floor! The overall service is not good!
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!非常感謝您抽出時間為我們留下評價,儘管過程有些小波折,但您仍認可地理位置,還願意給整體感受好評,我們特別感激。對於服務中的不足,我們深感愧疚。客房和前台服務沒能達到標準,是我們內部管理的疏忽。近期新員工比較多,我們會立馬加強培訓,保證後續服務的熱情、高效,像更換一次性用品、及時送物這些基礎服務,一定嚴格落實到位。您的反饋是我們改進的動力,期待您再次入住,見證我們的蜕變,給您一場完美體驗。再次感謝!