To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.7
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All reviews(42)
Positive reviews(22)
Reviews with photos/video(12)
Awesome stay(11)
Clean and tidy(10)
Awesome rooms(10)
Great service(9)
Bishuiyingying
Standard Double Room
Stayed in Sep 2024
Couples
42 review
5.0/5
Outstanding
Posted on Nov 7, 2024
The town of Zabriak is very quiet, the hotel is very cozy, the cabins and rooms are very warm, parking at the door is convenient, and the public area in the basement was lent to us to watch movies hahahaha!
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Response from Property: Thank you for your wonderful review! We're delighted to hear that you found our hotel cozy and enjoyed the warmth of the rooms. It's great to know that you appreciated the convenient parking and had fun watching a movie in our common area. Your feedback truly brightens our day and motivates us to continue providing excellent service. We look forward to welcoming you back to the peaceful charm of Casa di Pino.
Daqiuchelizi
Standard Double Room
Stayed in Oct 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The room was very cozy. It was very cold when we arrived in Zabriak. The heating in the room was fully turned on. It was very quiet at night and we slept well. There were also many breakfast options. The lady boss is also very nice and enthusiastic. I highly recommend staying here when traveling here. It is very close to the station and the forest park.
Original TextTranslated by Google
Response from Property: Thank you for your wonderful review! We're thrilled to hear that you found the room cosy and enjoyed the ample heating during your stay in Zabriak. It's great to know that you had a quiet night’s sleep and appreciated the variety of breakfast options. Our team takes pride in providing a welcoming atmosphere, and we’re glad our hostess made a positive impression. We're also pleased that you found our location convenient for tourism, close to both the station and the forest park. We look forward to welcoming you back soon!
Guest User
Standard Double Room Juniper
Stayed in Mar 2024
Family
6 review
4.7/5
Amazing
Posted on May 3, 2024
In the town of Zabriak, April is not the ski season, so there are not many people. The hotel service is not as good as expected. They will introduce the attractions enthusiastically, but they will not help with luggage. The hotel does not have an elevator, and it is quite difficult to carry luggage up the stairs.
It is 1 kilometer away from the entrance of Black Lake. You still have to drive there. There is a parking lot in front of the hotel, which is convenient.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to provide us with your feedback! We take all customer reviews seriously and strive to provide the best experience possible. We are committed to continuously improving our services and your feedback is invaluable to us. We’d like to invite you to give us another chance to demonstrate the quality of our service.Best regards,Casa di Pino Team
Juntao
Standard Double Room Juniper
Stayed in Jan 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Feb 27, 2024
It's super nice. You can use the sauna. The room is big enough and very clean. The service is great. The breakfast is made by them and is delicious. The decoration is warm and cozy. If we want to go out for fun, the landlord will also arrange it and explain it to us.
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6/9
Response from Property: Dear Juntao,First of all, thank you for choosing Casa di Pino as your base while staying in Durmitor National Park. Thank you for the great review! Nothing makes us happier than knowing you had such a good time here and we are so pleased to hear you found our service to your liking. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Kind regards, Casa Team
Anonymous User
Standard Triple room - Chamomile
Stayed in Jan 2024
Family
57 review
5.0/5
Outstanding
Posted on Feb 5, 2024
Very good value for money small hotel! Neat and tidy! Run by a family of four! The whole family starts serving in the morning! The landlady cooks the eggs herself! Very enthusiastic! The room has floor heating and is very comfortable! There is also a skiing board for children to play at the door! The sauna was only open for an hour at 9:30 in the evening, so I didn’t go because it was too late! The only drawback is that the fruit is not fresh!
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Response from Property: Thank you very much for this amazing review! We, truly, enjoyed your visit and really hope that you will visit us again soon!
Guest User
Standard Double Room
Stayed in Nov 2023
Family
8 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Super cute and clean small room. The host is super warm and cozy. The room circulation is clear and well-organized. The breakfast is delicious, especially the scrambled eggs and omelettes. If I have the chance to come back to Montenegro, I will stay here all the time.
Original TextTranslated by Google
Response from Property: Thank you very much for taking time to leave us an excellent review! Thank you for choosing Casa di Pino as your base while visiting National Park Durmitor. Guest satisfaction is our top priority so we're constantly looking for opportunities to exceed expectations. We value your time and always strive to provide fast and efficient service. We are so pleased to hear that the information was provided in a timely manner. We look forward to welcoming you back soon. Best regards, Casa di Pino Team
Guest User
Standard Double Room Juniper
Stayed in Oct 2023
Travel with friends
7 review
5.0/5
Outstanding
Posted on Nov 13, 2023
Very warm hotel! ! !
Žabljak is a ski town, so driving from Kotor, it was several degrees colder. The hotel has a pine wood structure and a Nordic style, which is very comfortable. The room is very warm, even if the temperature is a few degrees outside, there is no problem in wearing short-sleeves indoors.
This hotel should be the best hotel in the town, so there are many guests, and the door is full of cars. When the boss saw that we had difficulty reversing, he rushed out to help us reverse the car while wearing short-sleeves, and said that he would drive it out for you tomorrow, so don't worry.
The room is very comfortable, just right for two people, with free drinking water, tea bags and coffee. TV programs are plentiful.
Free Finnish saunas are also provided, as shown in Figures 7 and 8, which can be reserved at check-in and are exclusive for 45 minutes. Very relaxing and refreshing.
The breakfast is also well received, with a rich variety, and eggs are cooked to order in many ways.
Next time I come to Zabljak, I’ll stay here again
Original TextTranslated by Google
6/8
Response from Property: Thank you for sharing a review of your recent experience with us. Our team is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. We wish you years of happiness and look forward to seeing you again soon. Best regards, Casa di Pino Team
Guest User
Duplex Loft Apartment-Elderberry
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on May 3, 2024
It's very clean and convenient. The owner is very nice. We had a problem with our visa and the language barrier. The store helped us communicate with the local immigration and solved the big problem. Thank you. Thank you.
Original TextTranslated by Google
Response from Property: Dear Friends,Thank you for taking a moment to share your experience with everyone! We value your review and appreciate it a lot! We take pride in providing comfortable space for all of our guests, so our team appreciates that you noticed. Helping you in a situation you were in was the least we could do! Thank you for being our guests! It was a pleasure being your hosts! We look forward to seeing you again soon. Best regards, Casa di Pino Team
Guest User
Junior suite with balcony - Marigold
Stayed in Sep 2023
Couples
22 review
5.0/5
Outstanding
Posted on Oct 2, 2023
It's very quiet in a small town. It's very convenient to supermarkets, restaurants and national parks. It's within walking distance. The room was very clean, tidy and comfortable. It was the most comfortable hotel I stayed in during this trip to the Balkans. The boss is very nice and provides all possible help. He also helped us book a restaurant. The breakfast is relatively simple but also very good. Highly recommended 👍
Original TextTranslated by Google
Response from Property: Thank you very much for taking time to leave us an excellent review! Thank you for choosing Casa di Pino as your base while visiting National Park Durmitor. Guest satisfaction is our top priority so we're constantly looking for opportunities to exceed expectations. We value your time and always strive to provide fast and efficient service. We are so pleased to hear that the information was provided in a timely manner. We look forward to welcoming you back soon. Best regards, Casa di Pino Team
kenkenkuangkuang
Standard Double Room Juniper
Stayed in Jan 2024
Family
88 review
3.0/5
Posted on Feb 17, 2024
The old man at the front desk had a fierce look on his face, as if he owed money, which really affected the mood of the trip.
Original TextTranslated by Google
Response from Property: 尊敬的用户,感謝您分享您的旅行體驗。我們理解在旅途中遇到不愉快的情況可能會影響您的心情。我們將認真對待您的反饋,並會努力改善前台的服務質量,以確保每位客人都能享受到愉快的體驗。希望您的旅行能夠在接下來的日子裏更加順利!🌍✨如有任何進一步的建議或問題,請隨時與我們聯繫。
Guest User
Standard Triple room - Chamomile
Stayed in Oct 2023
Travel with friends
54 review
5.0/5
Outstanding
Posted on Nov 10, 2023
The room is very warm and clean! The sun is very warm!
The light is great!
The breakfast is exquisite and the service attitude is very good!
The location is in a ski town, convenient for supermarkets and eating!
Parking is okay in the off-season, but feels more tense in the peak season!
Original TextTranslated by Google
Response from Property: We appreciate you taking the time to leave us an excellent review. Thank you for choosing our little lodge as your base while visiting Durmitor National Park. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best regards, Casa di Pino Team
Daizhuomengxiangzhouyoushijie
Junior suite with balcony - Marigold
Stayed in Mar 2023
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 15, 2023
The hotel is very clean, decorated in a Nordic style, with a lot of water in the shower, the boss's service attitude is very good, and he also helped us with our luggage.
Original TextTranslated by Google
Response from Property: First of all, thank you for choosing Casa di Pino as your base while staying in Durmitor National Park. Thank you for the great review! Nothing makes us happier than knowing you had such a good time here and we are so pleased to hear you found our service to your liking. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Kind regards, Casa Team
Michael Sun 0227
Duplex apartment - Dandelion
Stayed in Aug 2023
Travel with friends
60 review
5.0/5
Outstanding
Posted on Sep 30, 2023
The whole process was perfect, best choice in Zabrijak. The service staff are very hospitable and standard
Original TextTranslated by Google
Response from Property: Thank you for taking time to leave us this excellent review! We take pride in providing comfortable space for all of our guests, so our team appreciates that you noticed. We look forward to seeing you again soon. Best regards, Casa di Pino Team
Guest User
Standard Double Room
Stayed in Sep 2023
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 17, 2023
The room was very good, clean, tidy and comfortable. The boss was nice and considerate.
Original TextTranslated by Google
Response from Property: Thank you for sharing a review of your recent experience. Our team here is committed to providing high-quality service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Until then, Kind regards, Casa di Pino Team
Hogrizes
Junior suite with balcony - Marigold
Stayed in Mar 2023
Family
6 review
5.0/5
Outstanding
Posted on Jun 16, 2023
Great.
Great experience.
Very good.
Breakfast was quite tasty.
Original TextTranslated by Google
Response from Property: We appreciate you taking the time to leave us an excellent review. Thank you for choosing our little lodge as your base while visiting Durmitor National Park. We’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon. Best regards, Casa di Pino Team