The nature of work and careers is changing fast. Roles are becoming obsolete, there is more cross-functional teamwork, and the skills required for business success are ever-evolving.
Per Visier, 32% of employees who changed jobs within the past year did so to learn new skills. Research by the Society for Human Resource Management suggests that replacement costs can be as high as 50%-60% with overall costs ranging anywhere from 90%-200%. Per Deloitte, organizations that adopt a skills-based approach are 63% more likely to achieve business results. To achieve their top and bottom-line goals, smart businesses are increasing their investment in skills training.
“Before VEM’s workshop, our thinking was very tactical. Now we have some tools to help us be strategic and measure our contribution to the business.” Jerry Levy, former Vice President of Marketing – BAX Global
OUR MOST REQUESTED WORKSHOPS INCLUDE:
”The workshop facilitated by VisionEdge Marketing helped our team achieve the perspective required to improve our dashboards, planning, prioritizing, target setting, and reporting processes to ensure that our tactical and strategic investments have a direct and visible connection to the overall business objectives.” Jared Montblanc, former Marketing Director Planning & Insights – Nokia NA
Stagnation, missed opportunities, and the inability to compete and attract investors are just four of the dangers associated with a poorly developed and executed growth strategy.
Develop a customer-centric growth strategy to guide your decisions, set your priorities, and determine the destination to be reached by the organization.
Create a company-specific, viable, and actionable growth strategy. In this workshop, participants will learn the skills and elements required to:
Don’t jeopardize your future by being unprepared for market changes that may leave you in the competitor’s dust.
Scenario analysis is a valuable data and analytics tool every company can use to help hone their skills at anticipating and preparing for a variety of business situations and outcomes, including competitor moves, customer experience, and market dynamics and adjust their growth strategies accordingly.
As a result of this workshop participants will learn how to:
The customer expectation bar is always rising. Competitors can chip away at your markets. Customer-centricity is the Only Way to achieve sustainable, profitable growth. Plan with the end in mind.
A well-architected growth plan provides focus and helps you anticipate change. In this workshop you will create a draft plan that includes the following:
Measures and financials: revenue and profit expectations of a successful plan
De-risk your segmentation decisions. Even large companies fail at segmentation, losing $Ms and $Bs. Don't let this be you.
The best segment for expansion, is not necessarily the largest one. Attend this workshop to learn a proven and proprietary framework to prioritize multiple market opportunities so you can focus available resources on the market segments with the highest business potential. The following ground is covered: product category, pain points, market segmentation, criteria, ranking and weighting, and segment selection.
Take home a reusable segmentation model, which:
Without a highly effective customer journey map your prospective customers may defect to competitors who have a more effective map and can better glean the insights needed to optimize their journey
The better you understand your customer’s journey, the better you can improve key business results, such as product/service adoption, and increased share of wallet, customer loyalty, and advocacy.
Identify the incremental behaviors that demonstrate the journey of a customer persona, the channels they use, the touch points they prefer, and the content they consume as they move from contact to customer, to advocate. As a result of this workshop, you will have:
If you don’t optimize touch points, it’s likely that customer engagement and experience will be negatively impacted, ultimately dragging down your brand, revenue, and competitiveness.
Touchpoint optimization requires the identification of all touch points and areas of improvement, including the need to add more, measure their effectiveness, optimize, and use them to create an effective map of the customer experience. Ultimately this leads to higher customer satisfaction and loyalty.
Customer experience and engagement have evolved from table stakes to points of differentiation. Customer-centricity is now the Only Way to achieve sustainable, profitable growth.
Attend this workshop and you will have an initial:
Don't let your competitors define you. Customers consider 2-4 brands during their purchase decision process. Make sure they choose you.
An ever-changing market, including new look-alike competitors, or entry into new markets or segments, often necessitates a change in positioning and messaging strategy. Create a foundation for your strategic positioning and messaging that will work across the customer buying journey.
As a result of this workshop, you will have a rough draft of a positioning map that defines the following:
Without an effective dashboard, you will likely miss important trends and insights needed to make course adjustments and the best decisions. Don’t let your dashboard be the weakest link in achieving your growth goals.
The ability to measure and effectively communicate your organizational function’s performance, value (ROI), and impact, is even more important in a changing market. Meeting C-suite expectations requires, a) choosing meaningful measures, metrics, and KPIs, b) tracking them for continuous improvement, and c) creating an actionable dashboard that communicates your value, impact, and contribution to business results.
Master new performance management and measurement skills. In this workshop, you and your team will:
Achieve the ever-elusive alignment between Sales and Marketing. All too often there is friction between the two functional organizations tasked with generating revenue. It doesn’t have to be dysfunctional.
Marketing and Sales alignment results in higher revenue. The key is to have both organizations calibrated around the mission, the customer, the market, and the business outcomes. This helps resolve common issues such as long sales cycles, lack of qualified opportunities, and stagnate pipelines.
This workshop is designed to help companies learn the skills required to engineer a systematic buying pipeline model that can function as the most important performance dashboard for how well Marketing and Sales are working together to achieve the mission and business outcomes.
Choose this workshop to help align Marketing and Sales around:
Marketing budgets are constantly on the chopping block when sales dip, even though this is the time when increased investment is needed. You can fend off the cuts and deliver on the promise of marketing – a growth engine.
Earn high marks from the C-suite for your value, impact, and contribution to the business. Master new performance measurement skills based on best practices identified in the most recent Marketing Organization Value and Performance Management (MPM) Benchmark Study.
In the Marketing Accountability Workshop, you and your team will:
Notes:
Add on a day to learn how to use metric chains as the foundation for your dashboard.
4 Steps to Start Your Project
In the first conversation, we'll discuss what you need to grow, create customer value, and improve performance.
We'll use the conversation to send you some recommendations which we'll review together.
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