Các đánh giá Grand Hyatt Barcelona

Phản Hồi Từ Khách Sạn: Dear UsmanSafeer,We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we want to thank you for your good scores. We take note of your comment with the elevators and we will communicate this to the corresponding department manager to have it fixed.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best regardsGRAND HYATT BARCELONA

Phản Hồi Từ Khách Sạn: Dear 1 张大床Thank you so much for the review.We look forward to welcoming you back on your next visit to Barcelona.Best wishes,SOFIA Team

Phản Hồi Từ Khách Sạn: Dear TaranOberoi, We are glad to know that you have enjoyed your experience with us at the Grand Hyatt Barcelona and we thank you for your good scores, which we have shared with our entire team.Thank you for staying with us at the Grand Hyatt Barcelona and we hope to see you again.Best wishesGRAND HYATT BARCELONA TEAM

Phản Hồi Từ Khách Sạn: Dear Liuying,Nothing can make us happier than reading your comment. The entire team at Grand Hyatt Barcelona works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.

Phản Hồi Từ Khách Sạn: Dear Amy02,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.Kind Regards,Hotel SOFIA Barcelona

Phản Hồi Từ Khách Sạn: Querido Oscar Arturo,Muchísimas gracias por compartir su experiencia en el Grand Hyatt Barcelona. Nos alegramos mucho de que su estancia haya estado a la altura de lo que esperaba y sobre todo que piense en volver.Gracias por haberse alojado con nosotros.Atentamente,GRAND HYATT BARCELONA

Phản Hồi Từ Khách Sạn: Dear guest,It has been such a pleasure to read your lovely feedback. We are so delighted to know that you felt well taken care of, as well as, you noticed the true passion we have for hospitality and service. We would love to have the honor to welcome you back soon and to provide you with another unforgettable experience. Please do not hesitate to contact us directly if there is anything that our team can assist you with. Best regards,SOFIA BARCELONA TEAM

Phản Hồi Từ Khách Sạn: Dear guest,Nothing can make us happier than reading your comment. The entire team at Hotel SOFIA works so that our guests feel as you have felt with us.We really appreciate your opinion and hope to see you again very soon.Thanks so much.SOFIA Team

Phản Hồi Từ Khách Sạn: Dear M. Nepalayan, First of all, thank you so much for taking the time to share your experience during your recent stay with us. I have received your comments regarding your stay at the Hotel SOFIA Barcelona, and I would like to offer you my sincere apologies, as well as my gratitude for your time and feedback. There is no doubt that your visit was not the right one, which I deeply regret. It is unforgivable that you were affected and that we did not provide you with the quality to which you are justly entitled. We should never lose sight of the basics: failing in small details can lead to an experience that ruins your stay with us. Since it is not in my power to change what happened, there is only one thing left for me to do and that is to appeal to your kindness and humbly apologize. We take a note of your comments related to bathrrom cleaning and we will transfer this to the proper department.We would like to have the pleasure of welcoming you on another occasion to provide you with the best experience and provide you the service for which we are renowned.Kind regards, Hotel SOFIA Barcelona