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ConnollyPatrick
Phòng đôi Comfort
Lưu trú vào thg 9, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 28 thg 10, 2024
Great view across city, extensive breakfast and very modern room with mini bar included.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Connolly, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Basel, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Tài Khoản Khách
Phòng Queen Comfort
Lưu trú vào thg 6, 2024
Một mình
12 đánh giá
3.5/5
Đăng tải vào 22 thg 7, 2024
The originally designated room was still not ready at 5 pm. So I got another room. Nice yet small room with a nice view. Only negative point was the
hotel is located right next to a tram station and the Basel fair close to Basel Badischer Bahnhof. It s a high rise building with hotelrooms up to floor 14. There is an independant bar on the 30st floor in the same building with spectacular views. Hotel guests get a free Basel card with allows to use public transport for free and lots of half price things to do like museums, zoo etc.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our service. We hope to welcome you back very soon. Greetings from Basel. Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Người Dùng Ẩn Danh
Phòng Queen Comfort
Lưu trú vào thg 8, 2024
Một mình
1 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 23 thg 9, 2024
Have stayed here several times and will continue to do so when in Basel
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Basel. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Tài Khoản Khách
Phòng đôi Comfort
Lưu trú vào thg 5, 2024
Gia đình
8 đánh giá
4.2/5
Rất Tốt
Đăng tải vào 14 thg 9, 2024
Very nice location. It was just next to the art Basel exhibition when we stayed.
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,It's great that our hotel was the right starting point for you and that you were satisfied with your stay. We'll be happy to be there for you again next time and hope to see you again soon.Best regards,Your team from the H-HotelsSergej Rosenberg - Online Reputation Manager
Prodd
Phòng đôi Comfort
Lưu trú vào thg 1, 2024
Vợ chồng
3 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 13 thg 2, 2024
We liked much. If ı came here again, absolutely ı will choose here again. Receptionist Ismail was kind. Thanks for him
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the Hyperion Hotel Basel.King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Nothing but success
Phòng Queen Comfort
Lưu trú vào thg 8, 2024
Vợ chồng
7 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 8 thg 9, 2024
The view is Magnificent. Everything top notch
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our beautiful view over Basel and amenities met your expectations. We are looking forward to welcome you again soon! Greetings from Basel!King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager
Audrey Milesi
Phòng Superior King
Lưu trú vào thg 12, 2023
Vợ chồng
3 đánh giá
2.7/5
Đăng tải vào 16 thg 1, 2024
While the location is really nice, I was disappointed by the fact that a refurbishment is highly needed... The use of synthetic fragrances is a bit too much.
We had to ask for a change in rooms after we entered the initial room, so bad was the smell. We think that this may have been that the previous guests had smoked and they tried to hide it. Anyway, the receptionist could change and while the second room was not entirely without smell, it was much better. We spent 3 nights there as we always heard (from business travellers) that it was good.
The hotel had certainly better days and it all looks really a bit shabby (furniture etc.) and the whole room is not practical (you always have to beware not bumping your head into something), there is not even a proper wardrobe...) really bizarrely done. Staff is ok but very scattered /confusing. So, no, we won't be back.
Dịch
Phản Hồi Từ Khách Sạn: Dear Mr. Milesi, Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Basel.Kind regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
J_Bear
Phòng Queen Comfort
Lưu trú vào thg 4, 2023
Người đi công tác
20 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 9 thg 5, 2023
Very goood , Staff very friendly . Location very good as well .
Dịch
Phản Hồi Từ Khách Sạn: Dear guest,We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Basel, it will be a pleasure for us.Kind regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Jan Marvin
Phòng Queen Comfort
Lưu trú vào thg 5, 2023
Vợ chồng
13 đánh giá
4.7/5
Đáng Kinh Ngạc
Đăng tải vào 15 thg 6, 2023
Nice hotel, good view over Basel.
Dịch
Phản Hồi Từ Khách Sạn: Dear Jan Marvin,Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that the nice view over Basel and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from the Hyperion Hotel Basel!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
EASY MONEY SNIPER
Phòng Superior King
Lưu trú vào thg 10, 2024
Một mình
12 đánh giá
5.0/5
Nổi Bật
Đăng tải vào 24 thg 12, 2024
Top locations
Dịch
Phản Hồi Từ Khách Sạn: Dear Guest,Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Sanda Baroiu
Phòng Queen Comfort
Lưu trú vào thg 10, 2023
Người đi công tác
4 đánh giá
4.5/5
Tuyệt Vời
Đăng tải vào 26 thg 12, 2023
very good
Dịch
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Phản Hồi Từ Khách Sạn: Dear Guest,thank you very much for taking the time to review your stay. We are looking forward to welcoming you soon again!Best regards,Your H-Hotels Team,Anika Müller - Online Reputation Manager
Phản Hồi Từ Khách Sạn: Dear Jhonson, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our service and amenities met your expectations. We are looking forward to welcome you soon again! Greetings from Basel. King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Phản Hồi Từ Khách Sạn: Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Basel!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager