Bird Rock Beach Hotel

This is not a good place to stay, unclean rude and unhelpful staff, lacking the bare basics like towels in the room. Seriously avoid, if you don't care for the pool which is old and dirty (like the rest of the place then avoid this and go somewhere cheaper cleaner and more pleasant. No towels in the room, the place both inside and out looks so run down and old, the bed sheets were unclean. The staff at front desk couldn't help with anything and were so rude and unkind. The complex seems to be shared with a school/church so when by the pool we had sermons being shared out loud and kids watching the pool, constantly going past, it was so weird. This is one of the worst places I've stayed. AVOID

The scenery is beautiful. The rooms are comfortable. You can go swimming with the dolphins right there for a price.The staff is very caring,friendly and helpful. There is one major issue I found, the internet system needs updating. Wifi cuts off too often, drop calls often

We had the opportunity to stay at Bird Rock in March with my daughter who was there on business. The resort is typical old school Caribbean but very comfortable. When we checked in the staff assisted us with our luggage and showed us to our room. Our room was clean, comfortable, and provided everything we needed, apart from bathroom amenities like shampoo, lotion etc. The views from our rooms were of the Caribbean Sea and were fantastic with excellent sunsets every night. The resort was undergoing some needed renovations and additions while we were there, the addition of a beach club and restaurant on the water is something that we really loved. The staff was awesome and always had a smile for us, they worked very hard and always treated us like family. The grounds are well kept and full of beautiful plants, there are however some maintenance issues that need to be addressed with the rooms and buildings. In our room and the adjoining room, the sliding glass doors to the balcony needed to be fixed as they were difficult to operate, and the locks did not work. The rooms need to be updated and some attention paid to details like cables that were just hanging out of the wall with no wall plates. The pool was clean and there were plenty of lounge chairs, also some shade if you wanted to get out of the sun. They were just finishing the new swim up bar which will be a welcome addition to the pool area. Although the bathrooms functioned properly and we had hot water and good water pressure, they could use an update to the plumbing fixtures. Some new bath towels are needed, bathroom amenities like shampoo and lotion would be a good addition. Beach towels would also be a great addition. The things that will bring us back to Bird Rock are the staff and the owner Mr. Richards who made our stay so special.

Very nice scenery. Well located. Weirdest experience. No entertainment, no music, no veg food, giant community centre hall but nothing booked or going on, not even a cupboard with board games. When asked if there was entertainment or karaoke they responded as if i was the entertainment going to sing and dance for everyone 🤣🤷‍♀️. This I could be hired to do but no one had a guitar. Nothing to do but beach that might have belonged to another establishment? 🤣🤷‍♀️ currently confused. Room has kitchenette with no bowls, flipper or salt or pepper. No band aids. Staff could be friendlier perhaps BUT still having fun and adjusting. 😊 Guests are super frendly as well as the townfolk. Trying to entertain myself with things I don’t already do at home 🤷‍♀️. Still learning ❤️