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This hotel is charming and delightful! Our stay here was wonderful. The room was huge, very clean and decorated in a very chic way. The common area living room is beautiful with an honor bar and the aesthetics are bright and stylish. The breakfast was delicious and the chef was extremely accommodating, making us specialty coffees and eggs how we ordered them. The pastries and fruit were plentiful and delicious. One early morning we were going to Perugia and would miss the breakfast so the concierge made us a boxed to go meal. Wow! What customer service! The hotel is in great spot too!
Dịch
Tài Khoản Khách
Lưu trú vào thg 11, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 9 thg 11, 2024
We had a 4 night stay at Casa G in September and we loved our stay at this boutique hotel. The hotel is centrally located with less than a 10 minute walk to SMN train station as well as the Duomo. We walked with our luggage from the train with ease. While the area is busy during the day it was also nice to be in close walking distance to all we wanted to see. We booked a classic room which had more than enough space for us. The room was impeccably cleaned daily and we had a cute view outside our window. The double closets were spacious and the design of the bathroom was beautifully modern. Our room was at the very end of the hallway (room 16) in the back of the building, so it was quiet at all times. The complimentary breakfast each morning really made our stay here. All of the food was deliciously prepared with many sweet and savory options. They also would make cappuccino and other beverages to order if you did not want American style coffee. We also did appreciate the keypad locks on all doors. It made us feel safe that each guest had their own entry code and that nobody could access the building without it. There was only one miscommunication that was had; we booked this room through the chase travel portal, and as there was no email associated with the reservation there was a delay in receiving our check in code. However when I called the front desk I was able to confirm my reservation and receive my check in code. The hotel in itself is gorgeous, the reception area is filled with natural light and a perfect spot to relax and take everything in. Our experience here was great and we would highly recommend staying here.
Dịch
Tài Khoản Khách
Lưu trú vào thg 10, 2024
Vợ chồng
4.0/5
Rất Tốt
Đăng tải vào 6 thg 10, 2024
Lovely little establishment in a great location! Bed was the most comfortable one we experienced during our entire trip. Stopping by the honesty bar for a glass of Prosecco and resting in the lounge was a nice break from the city. The room and bathroom were much smaller than they appeared in the photos but the room was clean and comfortable. Perfect start to a wonderful trip!
Dịch
Tài Khoản Khách
Lưu trú vào thg 9, 2024
Khác
3.0/5
Đăng tải vào 26 thg 9, 2024
Positives: Location is central and near to the train station, short walk to the Duomo Hotel is immaculate and shared spaces pleasantly decorated Beds/linen comfortable Breakfast offering was very good - lots of fresh fruit Unfortunately, we found the superior room lacked practical facilities and comforts. There was no view from the window, no bath or comfortable seating in this room. Room 6. Space was lacking in the bathroom for toiletries ect. around the sink and the bathroom was small and badly designed. We moved to the junior suite on the second night which did have a bath and shower over. This room was extremely noisy due to activities (bin collections) ect in the street below, being on three different levels (2 lots of stairs) it was not an easy room to navigate especially at night if you need to use the bathroom. The location of this room - near the reception area and stairs made it noisy during the day and conversations at reception outside the room could be heard clearly. For one night this hotel is fine any longer and you would miss basic home comforts.
Dịch
Tài Khoản Khách
Lưu trú vào thg 7, 2024
Khác
5.0/5
Nổi Bật
Đăng tải vào 11 thg 7, 2024
What a find! We wanted casual luxury in a good location without being in the midst of throngs of tourists—a tall order, but we found it in Casa G. It is a short walk from the train station and most major attractions, as well as to the Oltrarno. The room was large and quiet, comfortable, with great common spaces and a friendly and helpful staff. There was a nice breakfast as well. We will be back next time we are in Firenze. Alla prossima.
Dịch
Tài Khoản Khách
Lưu trú vào thg 6, 2024
Khác
3.0/5
Đăng tải vào 12 thg 6, 2024
How is this place a 5 star? While the rooms are pretty, and clean - this hotel does not have five star service if this is what you are hoping for. There is no one to help you with your bags, and worse - not one staff member is on site before 8am or past 4 pm. They provide a phone number to call, but when we tried to call around 8pm to request more water and towels, no one answered. For a “5” star hotel, I’ve never heard of this. This is more like a B&B. Dont stay here if you expect any level of service.