Các đánh giá Mercure Nanchang Tengwang Pavilion

Stayed here in end Oct. Ji Hotel entrance is just beside Mercure Hotel entrance, so don’t enter the wrong one. Comfortable bed with double pillows and the only hotel (out of 5 we stayed in this trip) that provided fridge and free mini bar in the room. Good breakfast spread and quality with local specialities like jar soup and noodles. However, the air conditioning in the room wasn’t working properly, so the room was warm and stuffy. When we called the reception about it, we were given a silly excuse and a standing fan which was dusty and not standing straight. Not only did they not bother to wipe the dust off the fan before letting us use it, the staff who brought the fan to our room was impolite and left the fan at the door expecting us to move the dusty fan into the room ourselves. This is not the service standard we expect from Mercure. They gave us 2 packs of local noodles as gifts to make up for the unpleasant experience when we complained about it during check out