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Arlo - Wireless Home Security | Night vision, Indoor/Outdoor, HD Video, Wall Mount | Includes Cloud Storage & Required Base Station | 1-Camera System (VMS3130)

3.8 3.8 out of 5 stars 4,078 ratings

1 Count (Pack of 1)
This item is certified to work with Alexa
WORKS WITH ALEXA
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Brand Arlo
Model Name Arlo
Connectivity Technology Wireless
Special Feature Night Vision, Motion Sensor

About this item

  • Works with Alexa for voice control (Alexa device sold separately); Audio not supported
  • Patented 100 percent Wire Free design for easy placement anywhere and field of view 110 degree
  • Night vision cameras work even in the dark
  • Motion activated cameras and real time email or app notifications
  • Records and alerts only when motion is detected so no battery power ever goes wasted Battery:Four Lithium CR123 Photo
  • Indoor/ outdoor weather resistant cameras; Operating temperature: 14° to 122° F (-10° C to 50° C)
  • App to securely view live video while home or away
  • Arlo Smart adds powerful intelligence to your Arlo cameras; Customize alerts to detect people, specific zones, and contact emergency responders right from your smartphone's lock screen (optional service, includes 1 month trial)
Note: Products with electrical plugs are designed for use in the US. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. Please check compatibility before purchasing.

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All merchandise offered for sale by King Cash Pawn has been lawfully acquired via purchase or pawn from consumers and individuals wishing to sell or borrow against their personally owned property. Records of the acquisition include the customer’s name, address, telephone number, driver’s license number, and fingerprint, as well as a video recording of each transaction. While many items are presented in unused (“new”) condition, King Cash Pawn does not specialize in any particular type of merchandise, line, or brand. The majority of our online listings are single items in our inventory, or with very limited quantities. Our merchandise is offered for sale both online and in-store. We do not obtain merchandise from typical supply and distribution channels, nor do we engage in wholesale purchases. Like all pawn shops, our business model is selling second-hand merchandise, although many items are in new (sealed/unused) or like-new condition. Because our merchandise is lawfully purchased or pawned from individual consumers, requirements of the “first sale doctrine” apply per 17 U.S.C. § 109, thus the sale of any merchandise from King Cash Pawn shall not be construed to be in violation of any copyright or trademark law.

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Arlo - Wireless Home Security | Night vision, Indoor/Outdoor, HD Video, Wall Mount | Includes Cloud Storage & Required Base Station | 1-Camera System (VMS3130)
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Price$99.99-34% $47.99
List:$72.99
$11.99$129.99-40% $14.99
List:$24.99
Delivery
Get it as soon as Friday, Jul 12
Get it as soon as Friday, Jul 12
Get it as soon as Friday, Jul 12
Get it as soon as Friday, Jul 12
Customer Ratings
Night vision
3.2
4.4
4.5
4.5
4.1
4.2
Picture quality
3.5
4.5
4.6
4.2
4.3
Motion detection
3.1
4.4
4.5
4.1
4.3
Easy to install
4.2
4.5
4.4
Sold By
Pattern Products
Vision Well-US
Skylety Direct
Pattern Products
Amazon.com
power source
Battery Powered
Battery Powered
Battery Powered
Battery Powered
Corded Electric
video resolution
720p
1080p
720p
720p
2K
1080p
wireless tech
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
Wi-Fi
mounting type
Wall Mount
Wall Mount
Wall Mount
Wall Mount
Wall Mount
alert type
Audio and Motion
Motion, Live View
Motion Only
Audio and Motion
Audio and Motion
number of channels
1
2
4
1
low light technology
Night Color
Night Color
Night Color
Night Color
Night Color

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Arlo - Wireless Home Security | Night vision, Indoor/Outdoor, HD Video, Wall Mount | Includes Cloud Storage & Required Base Station | 1-Camera System (VMS3130)


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Product Description

Arlo Smart Home Security Cameras are the world’s FIRST 100% wire-free, HD, Indoor/Outdoor video cameras for home monitoring. Motion activated cameras initiate automatic recording and alert you via email or app notifications. Free apps enable remote monitoring from anywhere and with the built-in night vision you’ll even see in dark.

Customer reviews

3.8 out of 5 stars
3.8 out of 5
4,078 global ratings

Customers say

Customers like the picture quality of the security camera. They say it's superior in terms of picture quality, software, and recording technology. They also like the ease of installation. However, some customers have reported issues with the recording quality, mentioning a long delay in the video feed. They have issues with motion detection. Customers have different opinions on quality, battery life, performance, and connectivity.

AI-generated from the text of customer reviews

905 customers mention "Ease of installation"785 positive120 negative

Customers find the installation process of the security camera to be easy. They say it's portable, easy to install the mount, and easy to use. They also mention that the system is incredibly convenient, and the app is easier to navigate. Customers say it takes only a few minutes to connect, and that the storage is free.

"...I am not and IT wiz, but I can hold my own. This set up was SO easy...." Read more

"...In general, it is great - easy to install, easy to adjust and easy to view/save/send the video...." Read more

"...Nothing overly complicated. The whole process took a little over 5 minutes which includes includes your account setup...." Read more

"...The setup was easy and went without issue. Recorded video is decent, even with night vision...." Read more

516 customers mention "Image quality"416 positive100 negative

Customers like the image quality of the security camera. They mention it's superior in terms of picture quality, software, and recording technology. Some say that the video quality is good enough to identify a thief, and the competitor's footage was crystal clear. They also appreciate the night vision and motion detection. Overall, most are happy with the product's image quality.

"...I have already checked the quality of the viewing. Porch light on or off doesn't change it much. I'm thrilled.Motion detection...." Read more

"...Viewed a doorbell ditcher on our doorstep at 1am and got good video - it was great to be able to see what was happening." Read more

"...Indoor Security - the review for this one is more simple, Postive: Great Picture - Negative: Terrible App interface which continuously crashed and..." Read more

"...The setup was easy and went without issue. Recorded video is decent, even with night vision...." Read more

1,096 customers mention "Quality"585 positive511 negative

Customers are mixed about the quality of the security camera. Some mention the build quality seems good, the camera is solid, and has some heft to it. However, some say the quality isn't quite what dropcam is, the recording lag, the ability to only record when motion is present, and the cameras do not consistently record.

"...But you you want a good quality, modern, completely wireless FREE viewing home safety/surveillance camera for added comfort, then this is a very..." Read more

"...The cameras often become disconnected, so video is not recorded and there is no way to remotely reboot each camera, so I have to get the ladder out..." Read more

"...in a rural area without much street traffic, great for potentially catching the occasional deer, bear or crowbar toting criminal coming into your..." Read more

"...Since the cameras run off of battery power, they do not consistently record, rather they go into a sleep state and only records when motion is..." Read more

810 customers mention "Performance"420 positive390 negative

Customers are mixed about the performance of the security camera. Some mention that it works perfectly well and was very easy to setup, while others say that the system barely works, configuration is so very limited, and it was a complete failure after 2.5 years.

"...7. Defender outdoor cameras - Positive: they work even when the internet is down and you can backup a month of 24/7 footage on the DVR that comes..." Read more

"...it (even though it was out of warranty) and then another camera stopped working completely...." Read more

"...The setup was easy and went without issue. Recorded video is decent, even with night vision...." Read more

"...look so cool, but the app makes it frustrating to use: it crashes frequently, the video playback is buggy and does not scrub through footage within..." Read more

598 customers mention "Battery life"185 positive413 negative

Customers have mixed opinions about the battery life of the security camera. Some say that they have had zero battery issues, while others say that the battery is limited and the weak link.

"...It seems to go through batteries faster than it did when I bought it as well - I am irritated that I have to dedicate so much time to a system that..." Read more

"...This is where Nest Cams perform better. Since the cameras run off of battery power, they do not consistently record, rather they go into a sleep..." Read more

"...They run on rechargable batteries, so no need to run wires which is nice...." Read more

"...I was getting a lot of dead video and it was shortening my battery life...." Read more

468 customers mention "Connectivity"151 positive317 negative

Customers are mixed about the connectivity of the security camera. Some mention that it uses batteries and is totally wireless, with no dependence on an existing WiFi network. The setup was a breeze and the WiFi range is very long. However, others say that it does lose connectivity sometimes, and that the cameras often become disconnected. They also have problems connecting to the camera remotely using 4G on the mobile/android app for Arlo. However wireless connectivity drops are rare and usually due to something the.

"...The cameras often become disconnected, so video is not recorded and there is no way to remotely reboot each camera, so I have to get the ladder out..." Read more

"...But you you want a good quality, modern, completely wireless FREE viewing home safety/surveillance camera for added comfort, then this is a very..." Read more

"...SereneLife Indoor Wireless IP Camera - HD 1080p - complete crap, did not even sync up to our internet...." Read more

"...The system does need to be connected to wifi to function, so if your internet goes down, so does the camera system.---------------..." Read more

411 customers mention "Motion detection"119 positive292 negative

Customers are dissatisfied with the motion detection of the security camera. They mention that it does not detect motion well around the edges of the view, and that it only records when motion is detected. Some customers also say that the motion sensor is triggered by motion that is outside of the recording. They say there is no feature to limit motion detection to specific zones. Overall, some customers are disappointed with the quality of the motion-detection feature.

"...record, rather they go into a sleep state and only records when motion is detected...." Read more

"...Also, sometimes the motion will trigger a recording and then just record dead space for two full minutes - that in itself is a battery eater...." Read more

"...everything I was looking for: It was wireless, had night vision, motion detection, small and inconspicuous, looked easy to install, offered a..." Read more

"...So yeah, motion detection is fundamentally worthless because the camera doesn't wake up when it should...." Read more

316 customers mention "Recording quality"11 positive305 negative

Customers are dissatisfied with the recording quality of the security camera. They mention that there is a horrible delay when it does record, a split second delay, and a long delay in the video feed. There is also a lag time from initial motion detection to when the camera starts to record. Some reviewers also say that the live view delay is always there. Overall, customers say that they spend a lot of time waiting while using the app and that the camera begins recording late.

"...It seems like there is a little lag in connecting, but I was doing it all on my home wifi at the same time...." Read more

"...My only criticism is the length of time that it takes to start recording - if the subject is fast moving, you may miss part of the video...." Read more

"...Also, when the cameras detect motion, there is a delay of 1-5 seconds before it starts to record since the cameras need to wake from their sleep..." Read more

"...The recording lag, the inability to only record when motion is present and a functionally stunted app will be my reasons for returning this system." Read more

It's basic. (LIVING Review)
3 Stars
It's basic. (LIVING Review)
Living Review meaning that I make updates as time goes on. It's simply too early to make final, detailed notes about the product.tl;dr-Arlo provides a basic, well-rounded solution, but its connectivity and solution are not well thought out, with significant security and usability issues. It gives you "just enough" to keep an eye on things and no more.UPDATE 12/20: The cameras were still going strong with full battery. I had to disconnect them due to a move, so they're now in storage which is a rather chilly facility. Come late Feb or March, I'll have the box shipped up to me and we'll see if they're out of juice. In summary though, I did not experience any of the battery problems others did, despite these all being mounted outside.I had one issue with one camera where I had to reboot it for whatever reason. It happened twice. But I was able to do it from the mobile app. The entire system conked out on another occasion, but I think that was due to an internet outage where it needed to be reset.UPDATE 10/28: Despite other reviewers complaining about the batteries I'm still showing full on all three. My guess: They're dealing with outrageous cold, like under 30 degrees. The coldest it's been so far out in Western Washington is about 37 degrees-ish. But it's been raining a lot, cold fog, headache heat, etc. Batteries still strong.Although every now and again I will fire up the app only to have it tell me cameras are offline, when I know they're not. I have to force close the app and reopen it to get it to work.One of the cameras which is high up catches nothing in the close range, but triggers on buses that pass through the trees about 30 feet away. Weird.Insects love these cameras, so I'm constantly getting hit with false alarm notifications.UPDATE 9/9: Funny thing about the motion detection. If an object is moving directly away from the Arlo, it'll pick it up immediately. One of the three which can only see things moving from it, did a great job capturing my lawn guy from 2 seconds in. However, if an object is moving towards the Arlo, it'll fail to catch the person until, as others have mentioned, the person is walking out of frame. I tested this myself by walking the perimeter of my home, which should have set off all three cameras. Only one did, and my back was visible for a split second.Despite Arlo's insistence that objects must "pass by" the camera, one camera is mounted in such a way that anything walking in my backyard should trigger it, period. It didn't. 10 feet away, as indicated by Arlo, didn't matter. The only time it triggered was when I was right up to the door (about 5 feet from the camera and to the side). So yeah, motion detection is fundamentally worthless because the camera doesn't wake up when it should.I attached a photo showing the night view from the backyard. The thing with this is, light is streaming all throughout the backyard because the light is omnidirectional; you can see all the way to the fence perimeters. But the camera can't see any light beyond maybe 10 feet. Dropcam maximizes night vision so much that it might as well be black & white daylight, using the same kind of light.Full Version-I have a rather large house. I wanted something that would let me see around the house while I'm working on improvements to the home and property. I got this system to add to an existing Dropcam Pro Wi-Fi Wireless Video Monitoring Security Camera that covers half of the front of my property (I'm telling you, LARGE house). I considered getting additional Nest Cams to add to the existing, but can't justify the extra money per month for basic recorded data. I also have a Ring Wi-Fi Enabled Video Doorbell which lets me see walkups with two-way, but it has extremely limited range and width.In comes Arlo.WHAT I LIKE-Arlo, I can put it outdoors.The Dropcam/Nest Cam fails in this regard. Common sense. I have the Dropcam pointed out of an upper window, but it's fundamentally useless at night if I turn on the lights in that room unless I turn it to night mode. Night mode is fine, we're talking about a property lit with at least two street lights and four house lights.Arlo, truly wireless.Again, Dropcam/Nest Cam fail in this regard because they are required to be plugged in to power at all times. Even still, if the wireless goes out or has a problem, you have to reboot the Dropcam anyway.Arlo, access to at least some basic recorded footage, at no charge.Dropcam/Nest Cam fail in this regard because no recordings are included with the product. I find this a bit silly given that the device is actually streaming footage up to a cloud server, so it's not like they couldn't give you access to 24 hours worth of footage.Arlo, much easier to mount and position.I actually called out the fact that Dropcam's bottom plate is a horrible design, to the point I stopped using it and just created my own bracket to hold the camera in its current place. Also, the USB cord that powers the Dropcam gets in the way of true pivot flexibility. Also the Dropcam stands out like a sore thumb no matter where you put it, where the Arlo can fit into pretty much any nook or cranny, totally out of view, even in a tree where you don't expect cameras to be (but obviously, birds might be an issue).Arlo, knows enough to ignore shadow changes as motion.Dropcam will react to anything moving. Anything. With where my house is, the various trees and roof line throw shadows that move across the yard, plus as cloud cover goes by, the sun goes from hidden to visible within seconds. I get false alerts all the time because of this.Arlo, significantly more cost effective.Dropcam/Nest Cam's $200 per camera price wouldn't be so bad if you didn't have the subscription. Likewise, if the full camera were only $99, the subscription wouldn't be so bad. They've got a pricing model issue that they can't recover from, and it's depressing that being owned by Google hasn't fixed this.WHAT I DON'T LIKE-Arlo's night performance is HORRIBLE. I mean you pretty much have to have enough ambient light as to make night vision moot, just to make it work. That defeats the purpose of night vision. (I'll try to get photos uploaded to show this effect).Dropcam/Nest Cam's night vision performance truly impressed me. In situations of near pitch black I was able to make out at least some basic details.Arlo's image delay is at times between 5-10 seconds. This seems to be exacerbated by three things: signal quality of the base unit, signal quality of your viewing device, and normal cloud/client latency.Dropcam has an image delay as well, but it's a more reasonable 2-4 seconds. This is likely because the Dropcam connects directly to your router (WiFi), rather than needing a separate "director" which adds overhead.Arlo has no audio functionality. Makes it fundamentally useless as an indoor camera.Dropcam has audio detection as well as 2-way communication (if you care) and audio recording with shockingly good clarity and range.Arlo picks up leaves moving in a tree as motion. (I finally got it to stop doing this at 50% sensitivity, but that might have an impact on true motion detection. Not sure yet)Dropcam might do the same, but Dropcam (with a subscription) lets you set a zone outside of where a tree might be, with fine controls, to avoid this issue. Arlo doesn't use zones, so you're stuck with whatever it sees.Arlo requires a base unit, which is basically a 802.11n router that you can't use otherwise.Dropcam requires no base unit, only power. Additionally, the Arlo base unit broadcasts as a generic NETGEAR hotspot, and Netgear's site states that the password is "long" and "not given out". That seems to imply that someone there at Netgear has the password or can get it, and they won't let you change it. This is a HUGE security problem, because the Netgear router has to be hardline connected to your existing router, and you can't block it out from internal resources. I plan to figure out some other way to give this thing internet without giving it local LAN access because it's a serious problem. Not sure why they didn't go with a non-standard protocol for this that doesn't allow direct connect or SSID access. I may have to do some sort of PoE solution to give direct access to the modem, but I really dislike that workaround.Arlo's base unit requires Ethernet (physical) connection, rather than just connecting to your existing hotspot as a WiFi client, with Ethernet as a secondary option for those that don't have wireless.Dropcam requires no physical connection. Additionally, the need for physical connection on the Arlo means you're limited as to where you put it in your home. It also means you have less control over what that device can do on your network. The base station is actually a router, which means you're creating a contradictory hotspot, which has a strong probability of interference with your own. If it were a WiFi client, it could connect to anything: a home router, a mobile hotspot, a public hotspot (which I do have access to), etc., but I could control its access any way I wanted. As is it's an inflexible option.Arlo takes up to 10 seconds to show live footage.Dropcam is all of 2-3 seconds to get to a live stream. Again, it has no base station in the way, thus minimal overhead. You're viewing things directly at the server level after capture has taken place (thus the delay in image) but there's minimal overhead getting there.Arlo doesn't record all the time (thus the battery life). It records when (A) you tell it to, up to two minutes, or (B) it detects motion, up to two minutes. This means you might miss something that took place and wasn't caught by the camera due to the image delay I mentioned. It also means that if your motion sensitivity isn't "just right", you might miss motion that was there that the camera botched. Because it doesn't use zones, you wouldn't point the Arlo at places you don't want alerts about, but that means you'll miss motion that you might care about (see below).Dropcam/Nest Cam is constantly recording a stream to the cloud. If you subscribe, you can access up to X days in the past, at any point, and create clips. This came in handy recently, where there was an accident right in front of my house. Dropcam caught the point of impact perfectly, but it was outside of a zone, so I didn't get notified. But once I knew when it happened, I was able to go back in time and get the clip for police and the victim's insurance company. VERY useful.Arlo throws frequent errors that it can't reach the server (arlo.netgear.com) despite having full internet access at good speeds.Dropcam has never thrown a server failure error. The only error it throws is after a wireless connectivity drop, you have to restart the Dropcam to get it to resync, but wireless connectivity drops are rare and usually due to something the homeowner did (or didn't do). The only other issue is with the Dropcam app, where sometimes if you don't keep it up to date it won't let you connect to the camera until you update it.Arlo's app interface is clunky and needlessly deep. You can't change camera settings from the camera live view; you have to go two menus deep in Settings. The motion sensitivity and other tuning settings aren't under each camera, they're under other options like "Rules". The "Rules" don't attach to each camera, so if you didn't rename cameras before creating the rules, you get confused as to which is doing what. The app needs SERIOUS work - from a developer's perspective.Dropcam has a single menu with everything in it, per camera.Arlo's initial setup was EXTREMELY painful. Each camera is paired to the base with what appears to be WPS (WiFi Protected Setup). That's fine, but it takes the base station nearly 2 minutes to set itself up after connecting Ethernet. Then you need to create an account on the mobile app; but it requires you be on the same wireless network as the device. So if you don't have wireless you can't set this thing up despite it being a router itself! Why? Why do this? Why not just have the thing act like a router (since it IS a router) - create a hotspot. Allow a user to connect to that hotspot. App sets up the device. Allow user to change the password and encrypt it to the device. Then pair each camera using the encrypted credentials. It's not rocket science, Ring Doorbell can do it!Dropcam, you give it power, then you hold up your phone to let the camera see a special code. That's it.Arlo, at one point, threw a message that "someone else has logged in". Like a symptom of the security issue I mentioned before, but what was really bad about this is that it highlighted the fact that you can only have one device at a time monitoring videos.Dropcam, I've run both my computer and phone at the same time without a problem. It just works.So in summary (if you kept up this long!), the Arlo sacrifices flexibility, control and authority for basic functionality. It'd be like buying a car that has no air conditioning, no radio, and no power steering. Yes, you can drive it from A to B, if that's all you care about.Dropcam/Nest Cam is costly, but for that price you get pretty much everything except outdoor mounting and true wireless. Its level of control is amazing and it doesn't have a lot of the quirks seen with other systems. That said I think the camera itself is overpriced, frankly. $99 is a more reasonable price point here.If you're trying to get a full scale video system indoors with recording storage, Dropcam/Nest Cam is the way to go. If you're trying to set up home security, you're looking in the wrong place and need to seek Alarm.com or ADT or Xfinity Home or one of the other providers.
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Top reviews from the United States

Reviewed in the United States on July 22, 2015
Size: 1 Count (Pack of 1)Verified Purchase
I just got this delivered today. I ordered it because of a few odd things that have happened (and to catch the unknown neighbor leaving their dog-poop bag on my lawn) and to feel a little more secure when I'm not home. It's probably a little early for me to leave a fair and impartial review, but as of right now....I love this little camera.

I did a significant amount of reviewing and searching and comparing before I made my purchase. I didn't over think but I didn't impulse buy either. I wasn't looking for some god awful ugly outdoor city street intersection design, nor was I looking for the "black dome" federal building cam. I also didn't want to run power cords over the eaves, down the molding, and through the house or be stuck with the only outdoor outlet location that I have. Wireless totally caught my eye, and if the batteries last longer than a couple months, then to me that is a huge win. That plus the sleek, adorable, sexy, slim design...ohhh-la-la!

I was like a kid at Christmas when I opened the box. Included in the kit was (1) camera, (4) batteries, (1) hub, (1) power cord (1) ethernet cable, (2) magnetic mounts with screws, start up directions.

I am not and IT wiz, but I can hold my own. This set up was SO easy. I will say this....I had a friend here who kept my package-opening-excitement in check. He told me "follow the directions exactly as they tell you". Ok,, I could have easily jumped and gone out of order. If I did would there have been a problem? I can't say but I did read other reviews where some had difficulty. I had none. Plug in, wait for the hub to connect to the wifi, while that was happening start my online account, sync, and away we go! I have all Apple products and I did not have any download or viewing problems or any need for add on software.

For now I have the default set on "optimum" to see how the battery life does with the video quality and 80% sensitivity.

Video quality. Clear, true color, and bright. There is a zoom option when viewing from my phone. Yes, in zoom at the current settings it can get a bit grainy. I wouldn't be getting this to read serial numbers on dollar bills going into a cash register, but for what I was looking for, I am impressed. I tested the night vision camera going down to the basement and I think it's great. Like I said, no serial numbers on bills, but you can definitely see what it is that your looking at. (While writing this the notification banner keeps popping up. The bugs by the porch light are doing a jig triggering the camera. I will keep this in mind when I find the best mounting place.)

Currently I don't have it mounted on it is on my front porch railing (don't try to come steal it, I will see you!!!). I have a porch light and front yard pole light that are on all night. I have already checked the quality of the viewing. Porch light on or off doesn't change it much. I'm thrilled.

Motion detection. As mentioned, I don't have it mounted yet and it is at mid-drift level. I don't think it is at the best location to say one way or another how well the detection is. From what I can tell already is that you have to keep in mind where it is located an what you think it will trigger. From my porch to my driveway where a car would normally park is about 25 - 30 feet and about 60 feet to the road. It might not pick up the movement of a car coming in but if someone walks up the walkway it will.

I ordered the "stick" mount for it. That will be here tomorrow. Once I have that I am going to take the time to test which mount I will use and the location for the best viewing and motion detection.

Notifications. I have it set up for email and banner alerts. When motion is detected, a banner alert (like a text message) will pop up (settings depending on your phone). It immediately starts the camera to record. There is a red light on the camera indicating that it has been triggered. I have it set for 120 seconds of recording time. Once it is done recording it will send you an email notification which proves a link for viewing. Since this is coming from the "cloud" it takes 2 minutes recording time plus another say 30 seconds for the email. You can view real time once the banner alerts you. It seems like there is a little lag in connecting, but I was doing it all on my home wifi at the same time. It will be interesting to see if that lag goes away when I'm away from the house on 3G or other internet.

I will update this in a week or so with new findings. But as of right night I AM VERY VERY PLEASED WITH MY PURCHASE. If you are looking to solve crimes or protect Fort Knox, this might not be your best choice and I'm sure there are higher priced more technical cameras out there to buy. But you you want a good quality, modern, completely wireless FREE viewing home safety/surveillance camera for added comfort, then this is a very good buy.
8 people found this helpful
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Reviewed in the United States on January 4, 2016
Size: 3 Count (Pack of 1)Verified Purchase
Overall this system works very good. It is so easy to set up that even someone with very basic knowledge with Wi Fi routers would be able to do it. The camera clarity is excellent. The range is good but not excellent. If you have a very large house and try to cover it with one system you could encounter Wi Fi signal strength issues. I am running five cameras, one outside and have no issues. But if I were to add another outside camera on the opposite end of the house from the base station, there might be a signal issue. The cameras are very easy to mount, even with the mounting system provided. I purchased optional mounts and found that I could have done quite well with the provided mounts. The motion detection and recording is excellent. The second someone comes to my front door I get an alert and it records the event for a preset amount of time. This can also be turned off. You can set cameras to record independently of each other. There are only two things that could make the system better. The first issue is sometimes it takes the system a little time to go live when selecting that command. At times it is fast and other times it is slower. But overall is works well. The other issue is programming rules. This should be simplified. The instructions are not thorough enough so you have to experiment with the setting through trial and error. Once you understand what to do it is fine. But there is a learning curve that could have been made easier with improved instructions or better software programming. That is my only two issues with the system. However, I do have an issue with the company. Three days after I had my perfectly working system up and going all functionality stopped. It was dead. I thought something went haywire with the system so I deleted everything out and started over again. It was a real pain and I thought if this happened once it was going to be an unstable system. Then I found out through posts on Twitter that the company was apologizing for down time because they were installing a revamped update to the system. In actuality there was nothing wrong with my system at all, but I went through all that trouble of reinstalling the system because of not knowing they were doing an update. I ask you folks, wouldn't it be common sense for the company to send an advance email alert notifying owners about the update and pending down time? I sure hope they do in the future. With all that said I have to say I like the system and can recommend it. Never owning a system like this I can't compare it to other systems but this system works almost perfectly for me. I can't attest to the battery life but I have had the system up and running for two weeks and still showing full batteries. It also has good clarity when it switches to "night mode". It can see in the dark with black and white images.
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Top reviews from other countries

Stoneswriter
5.0 out of 5 stars Great system!
Reviewed in Canada on June 21, 2017
Size: 3 Count (Pack of 1)Verified Purchase
I wasn't sure what to expect after having set up a couple of different camera systems for my home in the past. But the Arlo system is incredibly simple to get going, no complicated steps or having to find additional information anywhere. Video quality is great for the price range.The app is easy to use and works great. There are different levels of plans, but the free plan does everything I want it to do so far, so this has been a great investment, especially on sale. Would definitely recommend if you're looking for a relatively inexpensive home security system without having to wire things through the house.

The couple little annoyances I have found is that there doesn't seem to be a way to specify an area of the view range to detect motion in. So wherever you have it pointed, it will notify you every single time there's movement in the frame. I have 2 cameras that I would like to keep an eye on the front of my house, and I've tried to position them to avoid the street and sidewalk, but there are small areas in the corners of the frame that cars or people may walk through, so there's a lot more recording happening than I would prefer. The other thing that I wasn't super thrilled with is the notification system; I want to get notified of the motion sensor being triggered, but if you have push notifications enabled, you will get the push notification as well as an email. I have blocked the alert email address because it was driving me nuts. So now I just get the push notifications. But because of the other issue I just mentioned, every time there's the tiniest motion detected, it sends a notification. If you were able to specify which part(s) of the view to detect motion in, it would solve both issues.

Anyway, otherwise I think they're great and can't wait to see how they hold up in -30 degree weather.
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Zoiks!
1.0 out of 5 stars Not as good as I thought
Reviewed in Canada on June 25, 2017
Size: 3 Count (Pack of 1)Verified Purchase
I researched many cameras before deciding on the Arlo. I liked the idea of totally wireless. Many cams say they are wireless but they always have a power plug, so they are not actually wireless. The Arlo operates on batteries and thus, totally wireless. Cams were easy to set up and were working in 15 minutes. The Arlo app is excellent and works well. Great to see what's going on when I am not at home.
That's where it ends. These cameras are NOT as good as I thought. They need to be mounted very close to what you want to monitor. I mounted the cameras on the outer wall of my house outside the second floor window pointing down. I did this so they would be out of arms reach of being stolen. Doing this, they were mounted at a distance from what I wanted to monitor, so the quality is not that good. Night vision at a distance is terrible. All that said, the cameras are okay to see what's going on.
After a week, one of the cameras went offline and I tried everything to get it going again. It did not happen. Finally called Netgear and the rep suggested changing the batteries. I told her the cameras are new and the batteries should not need changing but I did it anyway and the camera worked! The camera worked off and on for two days and went offline again. The new set of batteries were done. Countless email exchanges with Netgear and all kinds of suggestions what to do with camera. Finally after more than two weeks of never ending email exchanges, Netgear figured the cam was defective and wanted to exchange it for a new one. The catch? User pays for shipping returns and it's $25.00! What!? What kind of return policy is this? I purchased a defective camera! I told them no thanks, I will return the entire package to Amazon for a refund. Doh! With the endless and pointless email exchanges with Netgear, I missed the return window with Amazon by a day. Not sure if they did this on purpose.
Bottom line, cameras are okay but just okay. Cameras need to be close to what you want to monitor and they have bad nightvision. Netgear customer service is questionable and their return policy is horrible.

UPDATE 3 MONTHS LATER: All 3 cameras keep going offline. It is usually a problem with the batteries but not always, sometime the cams just need to be re synced. All three cam are within 25 feet of the base unit. Batteries usually last about 5 weeks and then have to be changed. In the 8 months of owning these Arlo cams I have gone through 36 batteries and these are not your standard AA batteries. I have spent over $120.00 just in batteries.
I have had it with these cams and throw them out when when my battery supply runs out. I have 12 batteries left. I will accept the $550.00 loss with the purchase of these cams. I would not even think of selling them to someone unsuspecting. They are junk and I am too honest.
With this update, I have changed my two star rating to a one. I would give it a zero if I could.
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Just A Reviewer
5.0 out of 5 stars Big punch for small package.
Reviewed in Canada on May 15, 2017
Size: 3 Count (Pack of 1)Verified Purchase
Have owned the product for a little over a month. Bought the 3 camera system; I'm enjoying the novelty still, and it's nice to get notifications when motion is detected. Scheduling and motion detection adjustments are great features. Video quality is superb, and battery life is decent considering the schedule I've got running.

I do think the base unit could use a signal boost for the range. At 30ish ft out, my furthest camera is at one bar, and buffers frequently. Perhaps the upgraded models have a better base station? Either way, I'm still happy with this purchase and would recommend.
Kya
4.0 out of 5 stars Very clear images. Battery does get used quite quickly ...
Reviewed in Canada on March 31, 2017
Size: 3 Count (Pack of 1)Verified Purchase
Very clear images.
Battery does get used quite quickly, but worth the cost.
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Fela Grunwald
3.0 out of 5 stars The system was very easy to set up and sync
Reviewed in Canada on December 15, 2017
Size: 3 Count (Pack of 1)Verified Purchase
The system was very easy to set up and sync. Visually it is attractive and unobtrusive. The batteries were not fully charged - one of them was down to 20%. There is a delay when it starts recording, so that often I don't see what triggers the camera. This is particularly frustrating for the outdoor one. I might get another hardwired camera that is more reliable in real time
for outdoors. It also does not read my 2 cats' movements in the house, even though it is aimed towards the floor. This was one of the reasons I bought the system. When I try to go Live, it takes quite a while to do so and drops off regularly even though I'm still monitoring. I have yet to test it while travelling out of the country - another main reason I bought the system. Will do so in Jan.