Shop top categories that ship internationally

These promotions will be applied to this item:

Some promotions may be combined; others are not eligible to be combined with other offers. For details, please see the Terms & Conditions associated with these promotions.

You've subscribed to ! We will preorder your items within 24 hours of when they become available. When new books are released, we'll charge your default payment method for the lowest price available during the pre-order period.
Update your device or payment method, cancel individual pre-orders or your subscription at
Your Memberships & Subscriptions

Buy for others

Give as a gift or purchase for a team or group.
Learn more

Buying and sending eBooks to others

  1. Select quantity
  2. Buy and send eBooks
  3. Recipients can read on any device

These ebooks can only be redeemed by recipients in the US. Redemption links and eBooks cannot be resold.

Added to

Sorry, there was a problem.

There was an error retrieving your Wish Lists. Please try again.

Sorry, there was a problem.

List unavailable.
Kindle app logo image

Download the free Kindle app and start reading Kindle books instantly on your smartphone, tablet, or computer - no Kindle device required.

Read instantly on your browser with Kindle for Web.

Using your mobile phone camera - scan the code below and download the Kindle app.

QR code to download the Kindle App

Follow the author

Something went wrong. Please try your request again later.

Five Leadership Development Lessons: Taking the OUCH from Office Politics Kindle Edition


Break the Cycle of repeating the same old ways of communicating and learn to use the power of dialogue to prevent conflicts and produce cooperation.
Talking together is the foundation of working together. In this book you learn the behavioral ground rules for getting past simple “yes” and “no” answers to find new and powerfully creative solutions to problems.

Explore the FIVE vital lessons for leaders to take the OUCH from frustrating conversations:
1. Telling the truth is NOT spilling your guts
2. Work is NOT a rehab facility
3. Dialogue is NOT just emotion and repetition
4. Outcomes are best if you stay open NOT attached
5. You win when you see everything as connected NOT separate

Leave outdated ways to communicate and resolve conflict in the recycle bin. Dialogue defuses defensiveness and creates camaraderie filled with practical wisdom.

Editorial Reviews

About the Author

Sylvia Lafair, PhD is a pioneer in the world of leadership development and executive coaching. Her workshops help individuals and teams heighten productivity and cooperation. Her books Don't Bring It to Work, GUTSY: How Women Leaders Make Change and UNIQUE: How Story Sparks Diversity, Inclusion and Engagement have won more than 18 awards, and her Total Leadership Connections(TM) program has been named as a top program by Leadership Excellence H.R.com in 2011-2014.

Product details

  • ASIN ‏ : ‎ B00PETYR38
  • Publisher ‏ : ‎ Creative Energy Options Publishing; 1st edition (November 8, 2014)
  • Publication date ‏ : ‎ November 8, 2014
  • Language ‏ : ‎ English
  • File size ‏ : ‎ 425 KB
  • Text-to-Speech ‏ : ‎ Enabled
  • Screen Reader ‏ : ‎ Supported
  • Enhanced typesetting ‏ : ‎ Enabled
  • X-Ray ‏ : ‎ Not Enabled
  • Word Wise ‏ : ‎ Enabled
  • Print length ‏ : ‎ 42 pages
  • Page numbers source ISBN ‏ : ‎ 0988362554

About the author

Follow authors to get new release updates, plus improved recommendations.
Sylvia Lafair
Brief content visible, double tap to read full content.
Full content visible, double tap to read brief content.

Sylvia Lafair, Ph.D. is President of Creative Energy Options, (CEOinc)., a global consulting company focused on optimizing workplace relationships through extraordinary leadership. With a doctorate in clinical psychology, Dr. Lafair, formerly a practicing family therapist, took her skills into the work world and has revolutionized the way teams cooperate. By becoming PatternAware™ not only are people finding new ways to relate and innovate, they are taking the skills home for more rewarding family time. Her new book "Don’t Bring It to Work” (Jossey Bass) is available at bookstores everywhere.

www.sylvialafair.com

Customer reviews

  • 5 star
    0%
  • 4 star
    0%
  • 3 star
    0%
  • 2 star
    0%
  • 1 star
    0%

Review this product

Share your thoughts with other customers

No customer reviews

Report an issue


Does this item contain inappropriate content?
Do you believe that this item violates a copyright?
Does this item contain quality or formatting issues?