Reliable info:
Guests say the description and photos for this property are accurate.

Situated 20 minutes away from Abu Dhabi International Airport, the Novotel Abu Dhabi Al Bustan is an upscale hotel offering 361 contemporary rooms and suites. Hotel is located 5 minutes away from key landmarks such as the Abu Dhabi National Exhibition Company (ADNEC), the Embassy District, Zayed Sports City and the iconic Sheikh Zayed Grand Mosque. Abu Dhabi Downtown is a leisure 15-minute drive away while famous attractions such as Ferrari World, Yas Waterworld, Yas Mall and Warner Bros and the Louvre are within the 20 kilometres radius. All rooms and suites are decorated in modern tones. Each room is now equipped with a 43-inch smart TV amidst other standard room amenities and facilities including high speed Wi-Fi access and fitted with a standing shower and bath tub. Our Suites are appointed with a living room and fitted with 55" and 43" Television sets in the living room and bedrooms respectively. Indulge in our lavish Breakfast, Lunch and Dinner options or a tasty little snack, with balanced choices from our impressive menus. Pepper is a buffet styled dining restaurant while Waves lounge offers guests a vibrant atmosphere- outdoor and in, to unwind with a drink, meals and shisha. Grab your fresh Lavazza coffee and sweet treats at the Mellow Italian Café and Bakery while you work or on the go! This family-friendly hotel also features a well-equipped fitness centre and massage rooms in addition to an outdoor temperature-controlled pool with an option for children. Novotel Abu Dhabi Al Bustan also offers a sauna, steam room with an indoor and outdoor Jacuzzi. A computer station is located on site and high-speed wireless Internet access is free of charge. Business-related facilities at this 4-star hotel consist of a business centre, 7 meeting rooms and 1 grand ballroom measuring 14,908 square feet (1,385 square meters). It also includes a spacious pre-function hall. Complimentary underground self-parking and valet services are also available on site. Couples particularly like the location — they rated it 8.4 for a two-person trip. Hotel chain/brand: Novotel

Couples particularly like the location — they rated it 8.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Novotel
Hotel chain/brand
Novotel

Property highlights

Top location: Highly rated by recent guests (8.4)

Breakfast info

Continental, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
and
1 sofa bed
1 sofa bed
and
1 large double bed
2 single beds
1 double bed
and
1 sofa bed
Executive Room with Two Twin Beds
2 single beds
Executive Room with Double Bed and Sofa
1 double bed
and
1 sofa bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 1,485 reviews from the past 12 months.
Guests highlighted the <b>convenient location</b> and praised the <b>breakfast</b> variety. Staff received mixed reviews; some guests appreciated their friendliness, while others noted unenthusiastic service. <b>Room cleanliness</b> and comfort also had mixed feedback, with some guests mentioning issues with maintenance.
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Categories:

Staff
8.4
Facilities
8.1
Cleanliness
8.2
Comfort
8.3
Value for money
8.0
Location
8.4
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Chris
    United Kingdom United Kingdom
    Staff so helpfully as booked last minute as let down elsewhere on F1 weekend.
  • Alaa
    Egypt Egypt
    The room was clean; the bed was comfortable. It is a nice place to stay for a short or long trip. I like the free parking idea, and the coffee shop in the lobby was amazing. Internet connection also was good
  • Sliman
    United Arab Emirates United Arab Emirates
    Clean, good service, nice breakfast, good location.
  • Afzaal
    Pakistan Pakistan
    Great hotel for its facilities and presence. Amazing staff. We had a bit of an issue where staff in night shift gave us a low quote for breakfast while it was actually more. When we went to find out it was more, i talked to the manager their and...
  • Ahmed
    United Arab Emirates United Arab Emirates
    Cleanliness. Housekeeping was quick Room service was fast and good food. The best part is the pool. It's definitely one of the best pol ambience that we have experienced.
  • Alvin
    United Arab Emirates United Arab Emirates
    Spacious room for my family of 4. Good location Could get a late check out when requested
  • Jigneshkumar
    India India
    Room + Bathroom + Sofa Bed is excellent for 1 person.
  • Ashley
    United Kingdom United Kingdom
    location and zoom shop close by... and staff were really nice and pleasant.
  • Amith
    India India
    spacious rooms, coffee machine and kettle, cleanliness. The staff was polite. Special mention to Bikram.
  • Yanitsa
    Bulgaria Bulgaria
    We stayed 1 night there on 14th floor. All was fine for us. Bed extremely comfortable. No noise from renovations or street. View was good too. Plus they have underground parking which was super convenient for our rental car.

Hotel surroundings

Restaurants
2 restaurants on site

  • Pepper Restaurant
    • Cuisine
      Indian • Italian • Mediterranean • Seafood • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
  • Mellow Cafe
    • Open for
      Breakfast • Lunch • Dinner
    • Dietary options
      Halal • Gluten-free

Facilities of Novotel Abu Dhabi Al Bustan
Great facilities! Review score, 8.1

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Spa and wellness centre
  • Non-smoking rooms
  • 2 restaurants
  • Bar

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Garden

Activities

  • Live sport events (broadcast)
  • Live music/performance
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Billiards
    Additional charge
  • Golf course (within 3 km)
    Additional charge

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Entertainment and family services

  • Indoor play area

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Car hire
  • Packed lunches
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Fence around pool

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • Mandarin
  • English
  • French
  • Hindi
  • Indonesian
  • Russian
  • Filipino
  • Ukrainian
  • Urdu

House rules
Novotel Abu Dhabi Al Bustan takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AED 1,000 is required on arrival. That's about HK$ 2,117. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
AED 180 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
AED 180 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Kindly note that guests are required to present the credit card used to prepay their booking upon arrival, otherwise the hotel reserves the right to request a different credit card or cash payment to guarantee the stay.

Guests are required to show a credit card and an original Emirates ID or passport upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Novotel Abu Dhabi Al Bustan in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

A damage deposit of AED 1,000 is required on arrival. This will be collected as a cash payment. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via bank transfer, subject to an inspection of the property.