Reliable info:
Guests say the description and photos for this property are very accurate.

Conveniently located in the Palermo Hollywood district of Buenos Aires, Ilum Experience Home offers contemporary rooms, only a 15-minute walk from Plaza Serrano. The air-conditioned rooms are equipped with 42’’LCD TVs with cable channels. Each unit has a minibar and a work desk. Private bathrooms include amenities and a hairdryer. Illum Experience Home offers a salon for meetings and corporate events. Ilum Experience is a 15-minute walk from Estación Palermo.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Buenos Aires, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Gluten-free, Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 single bed
and
1 extra-large double bed
or
3 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
or
2 single beds
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 65 reviews from the past 12 months.
Guests raved about the <b>friendly staff</b> and excellent <b>location</b> in Palermo Hollywood. The <b>breakfast</b> was appreciated for its quality, though some desired more variety. Rooms were praised for comfort and <b>cleanliness</b>, but soundproofing received mixed feedback due to noise from corridors.
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Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.5
Comfort
9.5
Value for money
8.6
Location
9.3
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Tracey
    United Kingdom United Kingdom
    The staff, the location, breakfast, the pool, really comfortable and big bed, large room, good air con
  • William
    Australia Australia
    Really great breakfast range and attentive F&B manager
  • Aman
    United Kingdom United Kingdom
    Gym was open 24 hours, breakfast was terrific (I’ve seen complaints but it is smaller than most options but it had everything I wanted, and the things it had were great - especially the eggs), the staff were fantastic too.
  • Jairo
    Czech Republic Czech Republic
    Location excellent , Palermo Hollywood is one of the best places you can ever stay in Buenos Aires. Full of restaurants and clubs nearby , metro few blocks away. The staff always friendly amicable and ready to help
  • Isabelle
    Switzerland Switzerland
    Very friendly and helpful Nice breakfast Clean and new hotel Small not many clients Restaurants and shops next door
  • K
    Katarra
    United States United States
    Great location, very attentive and impressive staff, very clean, comfortable beds, good value for the price. Breakfast seem like it had a big selection, but it was mostly sweets and carbs and not much protein.
  • Ben
    United Kingdom United Kingdom
    The staff could not have been more helpful. Let us leave bags outside check-in times, gave us really good tips for the city and were really helpful. Room was really comfortable and the hotel is beautiful. Great location near lots of great bars...
  • Andreas
    Germany Germany
    Spacious room with a great garden view. Convenient location with lots of bars and restaurants in the neighbourhood. Breakfast was good.
  • Timnic
    Switzerland Switzerland
    Nice staff, good breakfast. Was put in one of the rooms on the first floor facing the street and was ok.
  • Per
    Sweden Sweden
    One of the girls in the reception very kindly lent me her Metro-card (SUBE-card) when i said that it was impossible to buy a Metro-card in the Palermo-area.

Hotel surroundings

Facilities of Ilum Experience Home
Great facilities! Review score, 9.2

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Airport shuttle
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Facilities for disabled guests

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Sun terrace

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Laptop safe
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Upper floors accessible by elevator

Outdoor swimming pool
Free!

  • Seasonal
  • All ages welcome

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Public Bath
  • Massage
    Additional charge
  • Solarium
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • Portuguese

House rules
Ilum Experience Home takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2+ years
Extra bed upon request
US$50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodation and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

In case of cancellation or no-show, the VAT will be charged regardless of the guest's nationality.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ilum Experience Home in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.