Reliable info:
Guests say the description and photos for this property are very accurate.

Surrounded by a garden with deck chairs, Helenental Pension & Apartments is located in a quiet residential area of Baden, 1 km from the centre, the Römerbad Thermal Spa, and the casino. It offers a lockable bicycle storage room and free in-room WiFi. The spacious rooms are furnished with oak wood furniture and feature cable TV and a bathroom. Apartments and studios also include a kitchen and a dining area. An hairdryer, ironing facilities and an electric kettle are available on request. Bathrobes are provided for the thermal spa and guests staying 7 nights or longer receive them free of charge. A bus stop is located right next to the property. The closest restaurant is 200 metres away from Pension Helenental. A forest with hiking and cycling trails is only 300 metres away and the Thermalstrandbad is within 250 metres. It is 2.5 km to Baden Train Station. Guests receive a 15% discount on the entry to the Römerbad Thermal Spa. The hotel rooms are furnished with natural wood (oak) furniture, which is not varnished. Several times a year the furniture is impregnated with special oil to preserve the structure of the tree. The two-bedroom apartment is furnished with antique furniture (except for the kitchen).

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

FREE parking!


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
2 single beds
Bedroom
1 large double bed
Living room
1 sofa bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
Living room
1 sofa bed
1 single bed
Bedroom
2 single beds
and
1 sofa bed
Living room
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.0
Cleanliness
8.5
Comfort
8.2
Value for money
8.2
Location
8.6
Free WiFi
6.3
Low score for Baden

Select topics to read reviews:

Guests who stayed here loved

  • Veile
    Bulgaria Bulgaria
    Everything was perfect! The owner of the hotel gave us her parking space because there were no free spaces on the street, the beds were comfortable, the room was quiet, the location was excellent and the wonderful attitude and attention of the...
  • Stamprsist
    Austria Austria
    everythings perfect! Staff was really super, very helpfull. very nice position, you can go everywhere just walking
  • Anna
    Slovakia Slovakia
    Veľmi príjemné ubytovanie, parkovanie bez problémov pri dome, tichá lokalita. Skvelá možnosť oddychu v Rímskych kúpeloch.
  • Boris
    Israel Israel
    Большой номер. Тихое место. Бесплатная парковка. Недалеко от центра Бадена. Рядом кондитерская. Очень приятная и сердечная владелица, всегда готовая помочь и реально помогающая.
  • Á
    Ágnes
    Hungary Hungary
    Kellemes, csendes hely, jó levegő, minden látnivaló séta-távolságra van. A közeli parkok gyönyörűek, szépen gondozottak.
  • D
    Drews
    Germany Germany
    Sehr schöne und ruhige Lage, trotzdem zentral. Die Zimmer waren mit Balkon und wir konnten draussen auch auf der Terrasse sitzen. Sogar Wasserkocher und Tee gab's auf den Zimmern.
  • Tina
    Austria Austria
    Sehr freundliche Gastgeberin. Gute Lage, Zentrum problemlos zu Fuß erreichbar.
  • Andreas
    Austria Austria
    Ruhige Lage, Rosarium und Stadt fußläufig in kurzer Zeit erreichbar. Nette Begrüßung, die Betten bequem und alles war absolut sauber. Preis Leistungsverhältnis absolut top!
  • Alwina
    Germany Germany
    Sauber, gemütliche Bettwäsche, sehr nette Personal.
  • Jan
    Czech Republic Czech Republic
    Perfektní ubytování pro majitele domácích mazlíčků,za drobný poplatek není problém s pejsky . Penzion je v klidné lokalitě,přes ulici je vstup do lesoparku,kde jsou krásné cesty a několik ruin hradů,krásné výhledy a klid. Navíc centrum Badenu je...

Quality rating

Booking.com rated the quality of this property as 3 out of 5 based on factors such as facilities, size, location and services provided.

Property surroundings

Facilities of Helenental Pension & Apartments
Great facilities! Review score, 8

Most popular facilities

  • Free parking
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Bicycle rental
    Additional charge
  • Live music/performance
    Off-site
  • Tour or class about local culture
  • Bike tours
    Additional charge
  • Walking tours
  • Pub crawls
    Additional charge
  • Temporary art galleries
    Additional chargeOff-site
  • Beach
  • Badminton equipment
  • Cycling
    Off-site
  • Hiking
  • Games room
  • Tennis court
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Kid-friendly buffet
  • Special diet menus (on request)

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free public parking is possible at a location nearby (reservation is not possible).

  • Street parking
  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Express check-in/check-out

Entertainment and family services

  • Kids' outdoor play equipment
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • Key access

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Heating
  • Packed lunches
  • Fan
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Languages spoken

  • German
  • English
  • Russian

House rules
Helenental Pension & Apartments takes special requests - add in the next step!

Check-in
From 15:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
3 - 12 years
Extra bed upon request
€ 18 per child, per night
13+ years
Extra bed upon request
€ 23 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Accepted payment methods
VisaMastercardMaestroCash
Smoking
Smoking is not allowed.
Quiet hours
Guests must be quiet between 19:00 and 08:00.

The fine print
Need-to-know information for guests at this property

Please note that there is no reception. Please let the property know your expected arrival time in advance. You can use the Special Requests box when booking or contact the property.

A late check-in between 21:00 and 24:00 is possible for an additional charge of EUR 20 per room upon prior confirmation by the property. Contact details are stated in the booking confirmation.

A check-in after 24:00 is not possible.

Please note that the apartments are cleaned weekly and the other rooms daily.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Helenental Pension & Apartments in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Quiet hours are between 19:00:00 and 08:00:00.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.