Heritage Hotel is located in the car-free historic centre of the UNESCO World Heritage town of Hallstatt in Upper Austria's Salzkammergut region. It offers free wired internet access in the rooms and free WiFi in all areas. Consisting of 3 carefully renovated, historic buildings, Heritage Hotel Hallstatt features a bar and a sunny lakeside terrace. There is also a café with a winter garden right next to Hallstatt's boat landing. The hotel’s restaurant Im Kainz offers traditional Austrian dishes and fine wines. All rooms and suites at Heritage Hotel offer views of the town and Lake Hallstatt. The rooms are all individually furnished and feature cable TV, a minibar, and tea and coffee-making facilities. Haus Kainz is the main building, with the breakfast room, the café and the bar, as well as a sauna, an infrared cabin and a lift. Haus Stocker is Hallstatt's oldest (more than 400 years) building and truly unique. Haus Stocker is a 3-minute walk away from the main building. Haus Seethaler enjoys a hillside location and offers panoramic lake views. It is a 5-minute walk away from the main building. Haus Stocker and Haus Seethaler have no lift. All guests of the Heritage Hotel get bathrobes, slippers and toiletries free of charge. Parking is possible for a charge in the P1 parking area outside the town. From there, free shuttle bus to the hotel is available.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Hallstatt, this hotel has an excellent location score of 9.2

Breakfast info

Vegetarian, American, Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
2 single beds
and
1 sofa bed
2 single beds
2 single beds
2 single beds
and
1 sofa bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 366 reviews from the past 12 months.
Guests loved the stunning <b>location</b> and breathtaking views of the lake. The staff received mixed reviews; some guests found them helpful, while others noted room for improvement. <b>Breakfast</b> was praised for its variety. <b>Room comfort</b> had mixed feedback, and <b>cleanliness</b> was generally appreciated.
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Categories:

Staff
8.5
Facilities
8.4
Cleanliness
8.7
Comfort
8.7
Value for money
7.6
Location
9.2
Free WiFi
8.0

Select topics to read reviews:

Guests who stayed here loved

  • Raja
    Singapore Singapore
    We get to stay in the 2nd building.. a more than 500 years old castle-like building with a killer view. Good breakfast spread as well.
  • Glenn
    Australia Australia
    Locationn Restaraunt was very good and staff shuttle to hotel was good and driver was excellent
  • Noname
    Singapore Singapore
    It is very close to the ferry stop point and walkable to all the scenic spot. The room is big for solo travellers, it come with a bath tub. The balcony view is right in front of the lake which is completely lovely. The breakfast is pretty awesome...
  • Inês
    Portugal Portugal
    Amazing restaurant. We really advice to trie the gnocci and the risotto. Great room with an amazing view.
  • Wee
    Malaysia Malaysia
    The room with landmark view, suitable for relaxing
  • Balázs
    Hungary Hungary
    Really nice hotel with very friendly staff. We loved our stay here. The kitchen was unfortunately only open from 5p.m. in the winter season, but the food was exceptional. The hotel is next to the historical main square of Hallstatt, and right next...
  • Tamara
    Australia Australia
    Fantastic location, great views of the lake and mountains from the room’s balcony. Room was comfortable, great breakfast and delicious meals at the restaurant. The staff were very friendly and helpful. Especially Carla (not sure if that is spelt...
  • Ali
    Luxembourg Luxembourg
    The view from the hotel was stunning, overlooking the lake side. The sunrise was amazing. It was 3 mins walk to the viewpoint overlooking the hallstatt village for the picture perfect view, beating the crowd early in the morning, for some amazing...
  • Phay
    Malaysia Malaysia
    Very comfortable stay. Breathtaking beautiful lake view.
  • Li
    Singapore Singapore
    Good breakfast, great view, spacious room, ample coffee capsules.

Hotel surroundings

Restaurants
1 restaurant on site

  • Seeauer
    • Cuisine
      Austrian • International • European
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Heritage Hotel Hallstatt
Great facilities! Review score, 8.4

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage

Pets
Pets are allowed on request. Charges may be applicable.

Activities

  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Water sport facilities on site
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Skiing
    Off-site
  • Tennis court
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 18 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible

Wellness

  • Spa lounge/relaxation area
  • Sauna

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Hungarian
  • Korean
  • Chinese

House rules
Heritage Hotel Hallstatt takes special requests - add in the next step!

Check-in
From 15:00 to 21:30
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 08:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Curfew
Entry to the property will be closed between the hours of 21:30 and 07:30
Refundable damage deposit
A damage deposit of € 150 is required on arrival. That's about HK$ 1,223. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 16 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free
4 - 10 years
Extra bed upon request
€ 23 per child, per night
11 - 15 years
Extra bed upon request
€ 51 per child, per night
16+ years
Extra bed upon request
€ 100.50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please note that the centre of Hallstatt is a car-free zone. You need to park your car on the P1 parking outside the town, which can be reached through a tunnel. Additional costs apply (please see Parking Facilities).

A shuttle service is provided for guests who park at and hold a valid ticket for P1 parking lot. It is free of charge and only available on arrival and departure.

Please note that it cannot be guaranteed in which of the 3 historic buildings you will be accommodated, because requests for a specific building are subject to availability. Haus Stocker and Haus Seethaler have no lift. They are a 3- to 5-minute walk away from the main building, where the breakfast room and other facilities can be found.

Please note that smoking is strictly not allowed in guestrooms. A penalty fee of EUR 60 per incident will be charged.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

A damage deposit of € 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.