If you do not arrive by 23:00 local time on your arrival date without previously advising the property, your reservation will be cancelled and the total cost of the accommodation will be charged.

Please note that cash is not accepted at the property. All payments must be made by credit, debit or EFTPOS card. Unless paying now, payment for entire stay and any incidentals are required upon arrival at the hotel. Card payments: Please note that there is a 1.66% charge when you pay with Visa, Mastercard, American Express, Union Pay or JCB card.

All bedrooms (excluding studio & mini suites) have a king-zipped bed that can be split into 2 single beds. Every three (3) days, your suite will receive an Express Service where we will make the beds with existing linen, replace towels, replace finished amenities, stack the dishwasher and empty the rubbish. For stays longer than 7 nights, your suite will receive a Full Service and be fully cleaned, including all linen changed once every seven (7) days.

A valid ID must match the credit, debit or EFTPOS card upon check in. Please note that this property requires a credit, debit or EFTPOS card pre-authorisation upon booking. Please ensure your card has sufficient funds to ensure your reservation is secure.

A bond is also required at check-in. The bond will be refunded upon departure. The bond amounts are as follows: - Studio/Suites with 1 bedroom: Up to AU $100 - Suites with 2 bedrooms: Up to AU $200 - Suites with 3 bedrooms: Up to AU $400 - Penthouses: Up to AU $2000 New Year's Eve: Pre-payment for the night of 31 December will be required.

You will receive an email from Meriton (within 2 business days) requesting for the payment, which will be required within 24 hours after receiving the email.

Group Bookings: Please note that different policies apply for group bookings of 7 rooms or more. Additional terms and conditions apply, so please contact the hotel for further information using the contact details found on the booking confirmation.

Você deve apresentar um documento de identidade válido com foto e um cartão de crédito no momento do check-in. Por favor, observe que Pedidos Especiais estão sujeitos a disponibilidade, e custos adicionais podem ser aplicados.

Por favor, informe Meriton Suites Surfers Paradise com antecedência sobre seu horário previsto de chegada. Para tanto, você pode utilizar o campo de Pedidos Especiais ao fazer a reserva ou entrar em contato diretamente com a propriedade usando os dados informados na sua confirmação de reserva.

Esta propriedade não permite festas de despedida de solteiro ou festas parecidas.

Horário de silêncio entre 23:00:00 e 08:00:00.

Hóspedes menores de 18 anos só podem fazer check-in se estiverem acompanhados de ao menos um dos pais ou responsáveis.