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Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring a heated swimming pool, access to new fitness centre, a garden and views of the garden, Quest Robina is set in Gold Coast and offers accommodation with free high-speed WiFi, and specific dedicated pet-friendly apartments (subject to availability, additional charge from hotel and notification to hotel Reservations). Private secure parking is available on site (charges apply). Offering a balcony, all units are air conditioned and feature a dining area and a seating area with a satellite flat-screen TV. There is a private bathroom with shower and a hairdryer in each unit, along with free toiletries. A business centre is available on site at the aparthotel. Quest Robina features a barbecue. Robina Town Centre is 1.5 km from the accommodation, while Pacific Fair Shopping Centre is 9 km away. The nearest airport is Gold Coast Airport, 21 km from Quest Robina.

Couples particularly like the location — they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Quest Apartment Hotels
Hotel chain/brand
Quest Apartment Hotels

Property highlights

Top location: Highly rated by recent guests (8.9)

Private parking available on-site


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
Bedroom 3
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 217 reviews from the past 12 months.
Guests loved the <b>convenient location</b> near transport and attractions. The staff were praised for their friendliness and helpfulness. Rooms were noted for their <b>cleanliness</b> and comfort. The <b>pet-friendly</b> policy was appreciated. <b>Parking</b> received mixed reviews due to availability issues.
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Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.6
Location
8.9
Free WiFi
8.8
High score for Gold Coast

Select topics to read reviews:

Guests who stayed here loved

  • Kirstin
    Australia Australia
    Easy check in , friendly and welcoming staff, very clean just a nice relaxing environment
  • Rosy
    Australia Australia
    Great location , staff very friendly and helpful. It was good that I got a phone call a few days before our arrival to confirm some details re the booking . Most of all , it was great that they were able to accomodate our request for early check-...
  • Vikki
    Australia Australia
    Staff were professional & helpful. Enjoyed the pool area.
  • Alicia
    Australia Australia
    Amazing set up for pets. Own courtyard and made to feel so welcomed
  • Laureen
    Australia Australia
    Great location for attending conference at the Robina Community centre as a nice walk. Spacious comfortable rooms
  • Stephen
    Australia Australia
    Needed to stay in the area & it was the best option. Rooms clean, good amenities but slightly lacking in a good lounge etc.
  • Reginald
    Australia Australia
    The overall experience of the friendly staff, cleanliness, comfort, location and how quiet the room was.
  • Susan
    Australia Australia
    The outstanding staff, reception Emma, Andrew just so helpful and courteous. Kieran very helpful. Perfect dog retreat, with some goodies as well
  • Jessica
    Australia Australia
    Where do you start! The rooms are amazing, the comfiest bed ive ever slept in and clean. The service from all staff even house keeping was next level. Would always go above and beyond for you. Massive thankyou to Ruby for helping my mum when she...
  • Robadam76
    Australia Australia
    Very convenient, comfortable, easy to park. Receptionist on arrival was very friendly. Nice spacious 2 bedroom unit. Only stayed one night so didn't have time to use the gym or pool.

Property surroundings

Facilities of Quest Robina
Great facilities! Review score, 9.1

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness centre
  • Facilities for disabled guests
  • BBQ facilities
  • Laundry
  • Lift

Parking
Private parking is possible on site (reservation is needed) and costs AUD 10 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Internet
WiFi is available in all areas and is free of charge.

Bathroom

  • Private bathroom

Pets
Pets are allowed on request. Charges may be applicable.

Outdoors

  • Picnic area
  • Outdoor furniture
  • BBQ facilities
  • Terrace
  • Garden

Common areas

  • Shared lounge/TV area

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Fence around pool

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre

Food & Drink

  • Coffee house on site
  • Grocery deliveries
    Additional charge
  • Vending machine (snacks)

Activities

  • Snorkelling
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Windsurfing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Miscellaneous

  • Pet bowls
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

Languages spoken

  • Mandarin
  • English
  • Hindi
  • Korean
  • Filipino

House rules
Quest Robina takes special requests - add in the next step!

Check-in
From 14:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 10:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of AUD 100 is required on arrival. That's about HK$ 494. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
AUD 10 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Cards accepted at this property
American ExpressVisaMastercardDiners ClubEftpos Cash is not accepted
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 07:00.
Pets
Pets are allowed on request. Charges may be applicable.

The fine print
Need-to-know information for guests at this property

When travelling with pets, please note that an extra charge of AUD 49 per pet, per night applies.

Please note that a maximum of 2 pets is allowed. Please note that the property can only allow pets with a maximum weight of 20 kilo grams. For more information, please contact the hotel directly.

Also for extra persons there is a additional AUD 45 per night.

Please note there is a 1.5% surcharge for all credit card payments.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 07:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

A damage deposit of AUD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.