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Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring free WiFi and a restaurant, Hotel Jelena offers accommodation in Banja Luka, 300 metres from the city centre. Guests can enjoy the on-site bar. Free private parking is available on site. Every room at this hotel is air conditioned and features a flat-screen TV. For your comfort, you will find bath robes, slippers and a hair dryer. Slatina is 10 km from Hotel Jelena, while Prijedor is 44 km from the property. The nearest airport is Banja Luka Airport, 20 km from Hotel Jelena.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.0)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Full English/Irish, Vegetarian, Vegan, Buffet, Breakfast to go

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 single beds
1 sofa bed
and
1 large double bed
1 large double bed
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
9.0
Facilities
8.5
Cleanliness
9.0
Comfort
9.0
Value for money
8.6
Location
9.0
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • J
    Julijana
    Bosnia and Herzegovina Bosnia and Herzegovina
    Room in the annex part was spacious and clean. Staff professional.
  • Hans
    France France
    Good location. Spacious rooms. Rich breakfast buffet. Very good restaurant with friendly waiters.
  • Ralph
    Austria Austria
    I was in this hotel often during my business trips, this was my first time for a longer weekend. The hotel is close to the center of Banja Luka. The rooms and anything else is clean. Rooms are big enough, the bed is really comfortable. Daily...
  • Péter
    Hungary Hungary
    Breakfast was delicious, the staff was polite and helpful. The room was clean.
  • Timur
    Russia Russia
    Breakfast is fine. Location is pretty good. Room of normal size and it was very quiet
  • M
    Marijana
    Serbia Serbia
    The staff is very kind. The bed is very comfortable. The room is clean. The breakfast is good. There is free parking. The hotel is a little bit less than 1 km from downtown. Around the hotel there is an open shopping mall. It is very good value...
  • Slobodan
    Serbia Serbia
    I like this hotel and stay there always when I am.in Banjaluka. I do not why but like the proprety from the first days of the hotel. It is modern and not far from the center.
  • Danijela
    Sweden Sweden
    Good location with big supermarket, pharmacy etc just there. 10 min walk to city center. Good dinner experience with food and service in the restaurant. Great mini bar in the room and that they had a little spa with sauna and massage as extra...
  • Vlaha8
    Serbia Serbia
    The location of the hotel and ease of access was super. For business visits it is a nice place to stay.
  • Angela
    Sweden Sweden
    The staff in the reception , thanks Tatjana. Very good breakfast. Location Room like the picture

Hotel surroundings

Restaurants
1 restaurant on site

  • Restoran #1
    • Cuisine
      Local • International
    • Open for
      Brunch • Lunch • Dinner • High tea
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Hotel Jelena
Great facilities! Review score, 8.5

Most popular facilities

  • Free parking
  • Free WiFi
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Bath or shower
  • Private bathroom
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Wardrobe or closet

Outdoors

  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

Food & Drink

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Heating
  • Soundproofing
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Accessibility

  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible

Wellness

  • Spa/wellness packages
  • Spa facilities
  • Massage
  • Spa and wellness centre
  • Sauna

Languages spoken

  • German
  • English
  • Serbian

House rules
Hotel Jelena takes special requests - add in the next step!

Check-in
From 14:00 to 18:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Paying at this property
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The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.