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Get the celebrity treatment with world-class service at Festa Winter Palace Hotel

The luxurious 5-star Festa Winter Palace in Borovets at the foot of the Rila mountain has an indoor pool and is only 100 metres away from the ski runs and the cable car. The large relax centre including the pool, a sauna, a steam bath, fitness facilities and offering a wide range of massages, is a great place to unwind after a day out in the mountains. Featuring period furniture and rich fabrics, the spacious rooms and suites all have balconies with mountain views. For food and drinks you can choose between 2 restaurants and 2 bars serving gourmet cuisine and selected beverages. Wireless internet is available in the entire Festa Winter Palace Hotel free of charge.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Borovets, this hotel has an excellent location score of 9.4

Private parking at the hotel

Ski-to-door


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
1 large double bed
or
2 single beds
1 large double bed
2 single beds
or
1 large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 29 reviews from the past 12 months.
Guests loved the <b>central location</b> of the accommodation, perfect for skiing. The <b>spa <b>facilities</b></b> were praised for their quality, while the staff received mixed reviews, with some noting their helpfulness. <b>Breakfast</b> was generally appreciated, though some found it limited. The restaurant was well-received.
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Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.8
Comfort
8.8
Value for money
7.9
Location
9.4
Free WiFi
8.4

Select topics to read reviews:

Guests who stayed here loved

  • Christos
    Bulgaria Bulgaria
    Amazing Staff willing to provide adorable service!
  • Emily
    United Kingdom United Kingdom
    The breakfast was such a nice way to start each day. The spa facilities were incredible. Location was great. Staff always lovely. The restaurant in the hotel (a la carte) was the best food we had in all of Borovets.
  • Martinezbg
    Bulgaria Bulgaria
    Parking was a problem , room comfort and cleanliness were satisfactory , Location is good. Breakfast was good. Spa was good, too.
  • Konistis
    Greece Greece
    Nice breakfast with many choices. The hotel is close to the slopes. Very nice pool / russian bath / sauna and salt room to relax after skiing. Dido (lifeguard) was always there to help us, to give us a towel and always in a good...
  • Richard
    United Kingdom United Kingdom
    Good location and excellent spa facilities. Room was a reasonable size with good storage.
  • Alena
    Bulgaria Bulgaria
    The family suit was very clean and spacious. All the hotel tram was kind and very considerate.
  • Helen
    United Kingdom United Kingdom
    We stayed in a maisonette as a family of four - this offered excellent accommodation with 2 bedrooms and 2 bathrooms. The hotel was clean and comfortable if rather dated, but the location was fantastic - walkable to all slopes and all restaurants...
  • Sarah-jayne
    United Kingdom United Kingdom
    Couldn’t fault anything - we’ve been coming to borovets for over 10 years and can’t work out why we didn’t give Festa a try earlier. The rooms are spacious, the spa is great and the breakfast is exactly what the family needed before a day on the...
  • Ivaylo
    Bulgaria Bulgaria
    Definitely in top 3 Bororvets hotels. 50 m. to the slopes and lifts, ski rent and school, parking, good restaurant and bar, big enaugh rooms, spa, polite staff. Every time in Bororvets we stay there.
  • Yavor
    Bulgaria Bulgaria
    The hotel is really, really good! Much better than the other hotels in Borovets. Perfect location near to the slopes, at the same time really quiet. The service was also on a high level, special greetings to Zdravka on the reception desk, she also...

Hotel surroundings

Restaurants
1 restaurant on site

  • Сезони
    • Cuisine
      European
    • Ambiance
      Family friendly • Modern

Facilities of Festa Winter Palace Hotel
Great facilities! Review score, 8.4

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • Skiing
  • Tea/coffee maker in all rooms
  • Bar
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Landmark view
  • Mountain view
  • Garden view
  • View

Outdoors

  • Terrace
  • Balcony
  • Garden

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski-to-door access
  • Ski school
    Additional charge
  • Ski storage

Activities

  • Bicycle rental
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Kids' club
  • Nightclub/DJ
    Additional charge
  • Entertainment staff
  • Horse riding
    Additional charge
  • Hiking
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
  • Games room
  • Skiing

Living Area

  • Sofa
  • Seating Area

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs BGN 20 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Packed lunches
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Bulgarian
  • English

House rules
Festa Winter Palace Hotel takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
12+ years
Extra bed upon request
50% per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Festa Winter Palace Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.