Kempinski Hotel Grand Arena Bansko
Kempinski Hotel Grand Arena Bansko
- Garden
- Pets allowed
- Swimming Pool
- BBQ facilities
- Free WiFi
- Balcony
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
Get the celebrity treatment with world-class service at Kempinski Hotel Grand Arena Bansko
Being the only ski-in and ski-out hotel in Bansko, Kempinski Hotel Grand Arena Bansko is located in the very heart of the mountain resort, right across the Gondola lift station. The five-star luxury hotel features 157 Alpine-style rooms, including 25 suites and an exclusive Presidential Suite, fully renovated Kempinski The Spa, four conference rooms and dining rooms with spectacular views of the majestic Pirin Mountains, offering an authentic Kempinski gourmet experience. The Gallery restaurant offers themed buffets throughout the winter and BBQ at the sunlit terrace during the summer. The guests can explore the spirit of Mediterranean cuisine at Come Prima Restaurant in a romantic and cosy ambience. Live cooking by the hotel’s international culinary team headed by Executive Chef Nikola Todorov (instead of Trevor Portelli) in the open kitchen. In the winter, The Sushi Bar and Teppanyaki Grill welcome guests for an exquisite meal and show by expert Teppanyaki chefs. In summer, La Veranda Bar & Lounge offers not only a breathtaking view of the mountain but also a unique menu, superb summer cocktails and the sushi corner by the pool. Piano bar Sing Sing warms up the winter nights with amazing live performances and a spirited atmosphere. The Lobby Bar is the perfect place for a morning coffee or a light snack for lunch, or even a nice cocktail in front of the cosy fireplace on cold winter nights. Free access to a 24-hour gym and to a thermal area of the Spa is included. It offers Finish sauna, Herbal sauna, sanarium, infrared cabin, experience showers, deep digital detox area, tailor-made aroma steam bath, laconium, one indoor and two outdoor swimming pools, kids outdoor swimming pool, indoor and outdoor hot tub and a unique snow room. Family-friendly Kempinski Hotel Grand Arena Bansko Bansko has a supervised Kids Club offering complimentary childcare for all hotel guests with children aged 3 to 12 years old with a daily programme with a variety of amusing activities and games. The hotel can organise airport pick-up and drop-off from Sofia and Thessaloniki International Airport.
Couples particularly like the location — they rated it 9.7 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 4 swimming pools
- Spa and wellness centre
- Private parking
- Free WiFi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
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Guests who stayed here loved
- Bojan
North Macedonia“Excellent breakfast, pool and spa facilities in good condition, room was clean, with comfortable bed” 
Yordan
Bulgaria“The location of the hotel is amazing with stunning mountain view.The staff was very kind.The spa facilities was perfect”
Paul
Greece“Overall we had a great time at the hotel (and in Bankso). The check-in was quick and easy, and we were met with a complimentary glass of champagne, which was nice! The room was clean and modern, and the bathroom offered both a bath and a separate...”- Natalie
United Kingdom“Very clean, beautiful hotel with very accommodating staff. The spa is great and very well looked after. Great location with a clear view of the mountains but only a 15 minute walk into the main town. We stayed with a one year old and found it all...” 
Dejan North Macedonia“The rooms are spacious, I would recommend rooms with mountain view. La veranda pool is nice place to relax if there are not too many kids around The breakfast sitting area outdoors is absolutely stunning, with rich breakfast buffet.”
Stefan United Kingdom“Excellent spa , very nice rooms . Staff was very helpful”- Brigita
Germany“Great location, nice view, and the breakfast buffet was good.” - Varbanova
Singapore“We loved our stay at the hotel. The staff is amiable. The hotel and all the facilities we used (spa, restaurants, bar) were top-notch. The food at the restaurants is excellent. The spa treatment was world-class. Thank you.” 
Emine United Kingdom“Fantastic hotel with a very high level of customer service, beautiful rooms and incredible views. Amazing people working there, Antonio and Atidze at the reception , the housekeeping lady Hristina , the breakfast stuff as well and the girls...”- Stuart United Kingdom“Lovely little swimming pool to chill in. The selection at breakfast was exceptional. Dinner in the evening was a fair attempt at fine dining. The room was comfortable but particularly large. Excellent bathroom. Staff very attentive.”
Hotel surroundings
Restaurants2 restaurants on site
- The Gallery Restaurant
- CuisineEuropean
- AmbianceFamily friendly
- Come Prima Restaurant
- CuisineMediterranean
- AmbianceFamily friendly • Romantic
Facilities of Kempinski Hotel Grand Arena BanskoGreat facilities! Review score, 9.3
Most popular facilities
- 4 swimming pools
- Spa and wellness centre
- Private parking
- Free WiFi
- Family rooms
- 2 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
Bathroom
- Bath
Outdoors
- Outdoor furniture
- Sun terrace
- BBQ facilitiesAdditional charge
- Balcony
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski storage
PetsPets are allowed on request. Charges may be applicable.
Activities
- Bicycle rentalAdditional charge
- ArcheryOff-site
- Cooking classAdditional charge
- Tour or class about local cultureAdditional charge
- Happy hourAdditional charge
- Themed dinner nightsAdditional charge
- Bike toursAdditional charge
- Walking toursAdditional charge
- Tennis equipmentAdditional charge
- Kids' club
- Horse ridingAdditional charge
- Cycling
- HikingAdditional charge
- BilliardsAdditional charge
- Skiing
- FishingAdditional charge
- Tennis courtAdditional charge
Media & Technology
- Telephone
Food & Drink
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid-friendly buffet
- Kid mealsAdditional charge
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
ParkingPrivate parking is possible on site (reservation is not possible) and costs € 10 per day.
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Reception services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Kids' outdoor play equipment
- Indoor play area
- Board games/puzzles
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Business centreAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Shared lounge/TV area
- Air conditioning
- Non-smoking throughout
- Heating
- Car hire
- Packed lunches
- Soundproof rooms
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
4 swimming pools
Pool 1 - indoor
- Open all year
- Pool/beach towels
- Sun loungers or beach chairs
Pool 2 - outdoor
- Open all year
- Pool with view
- Heated pool
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
Pool 3 - outdoor (kids)
- Seasonal
- Suitable for kids
- Plunge pool
- Pool/beach towels
Pool 4 - outdoor
- Seasonal
- Adult only
- Pool with view
- Pool/beach towels
- Pool cover
- Sun loungers or beach chairs
- Sun umbrellas
Wellness
- Kids' pool
- Fitness/spa locker rooms
- Personal trainer
- Fitness classes
- Yoga classes
- Fitness
- Massage chair
- Spa/wellness packages
- Foot bath
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Light therapy
- Body wrap
- Body scrub
- Body treatments
- Hair styling
- Hair colouring
- Hair cut
- Pedicure
- Manicure
- Hair treatments
- Make up services
- Waxing services
- Facial treatments
- Beauty Services
- Sun umbrellas
- Sun loungers or beach chairs
- MassageAdditional charge
- Spa and wellness centre
- SolariumAdditional charge
- Fitness centre
- Sauna
Languages spoken
- Bulgarian
- English
House rulesKempinski Hotel Grand Arena Bansko takes special requests - add in the next step!
Child policies
Children of any age are welcome.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Cots and extra beds are not available at this property.
The fine printNeed-to-know information for guests at this property
If you arrive with children, please inform the property about their age. An extra charge will apply for children 6 years old and above. You can use the Special Requests box when booking or contact the property directly. Please note that smoking is strictly prohibited in all areas and penalty fees apply. The hotel has the right to preauthorize the provided card at any time after confirmation. Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge. Please note that rates on 31 December include a compulsory New Year's Gala dinner for the number of people included in the reservation. We can accommodate one pet per room up to 10 kilos and charges will applied.
Please note that smoking is strictly prohibited in all areas and penalty fees apply.
The hotel has the right to preauthorize the provided card at any time after confirmation.
Please note that the half-board plan includes daily buffet breakfast and daily dinner (3-course menu or buffet style, upon the hotel's availability; meals only). Drinks are at a surcharge.
Please note that rates on 31 December 2023 include a compulsory New Year's Gala dinner for the number of people included in the reservation.
We can accommodate pets up to 10 kilos and charges will applied
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Kempinski Hotel Grand Arena Bansko in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
License number: Б3-ВБ3-746-А1
