Get the celebrity treatment with world-class service at Katarino SPA Hotel

Reliable info:
Guests say the description and photos for this property are very accurate.

Katarino SPA Hotel is situated at the foot of the Rila Mountain, 8 km away from Bansko ski resort and 2 km away from Razlog. It features a tennis court, a gym, a 4-track bowling alley and billiards, as well as indoor and outdoor pool with mineral water. Guests can benefit from the healing relaxation and skin therapies at the modern spa centre. The restaurants of Katarino SPA Hotel serve fine Bulgarian cuisine and healthy food, prepared with natural products from farms in ecological areas. Selection of fine wines and beer are produced in the complex, BBQ and show cooking are offered as well. Freshly squeezed juices, cocktails and snacks are served by the pool and in the bars. The hotel has electric vehicle charging station, ATM and conference rooms. Available on site are also a kids' club, 2 outdoor playgrounds and children's mineral pool. Free ski wardrobe and free shuttle service to the gondola lift are provided. The ultra half-board arrangement includes buffet breakfast and dinner or set menu. Guests are provided with free access to the thermal spa area with a variety of mineral pools, diverse types of saunas and panoramic steam baths.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Buffet

FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
and
1 futon bed
2 single beds
and
1 futon bed
2 single beds
and
1 sofa bed
Bedroom
2 single beds
Living room
1 sofa bed
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
1 extra-large double bed
Living room
1 sofa bed
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.

Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 55 reviews from the past 12 months.
Guests praised the <b>friendly staff</b> and delicious <b>breakfast</b>. The <b>location</b> offers stunning views and a peaceful setting. The <b>spa <b>facilities</b></b> were well-received. Opinions on the <b>swimming pool</b> and <b>room comfort</b> were mixed, with some noting noise and temperature issues. The accommodation is child-friendly.
Was this guest review summary helpful?
/

Categories:

Staff
9.7
Facilities
9.4
Cleanliness
9.6
Comfort
9.6
Value for money
8.9
Location
9.4
Free WiFi
9.0
High score for Bansko

Select topics to read reviews:

Guests who stayed here loved

  • Lyubomir
    Bulgaria Bulgaria
    Excellent place to spend a relaxing weekend. SPA facilities were nice, especially the outdoor pools. Food was great, as well as service.
  • Gillian
    United States United States
    Spa facilities are very nice. Rooms are large and comfortable and the view is incredible.
  • Iva
    Bulgaria Bulgaria
    All was good, especially the spa and the food on half board room.
  • Denitsa
    Bulgaria Bulgaria
    We have been visiting the hotel each year for the past 6 years and we can see how the service is evolving. I like the fact that they have added so much activities for children. There is food offered for small children as well. For adults they have...
  • Gergana
    Bulgaria Bulgaria
    The stay was outstanding, the kind attitude from every single person in the hotel from reception to restaurant to the kind cleaning staff, location of the hotel, amazing views and quality of food (from hotels farm) made the stay unforgettable!...
  • Snezhana
    Bulgaria Bulgaria
    The food was from local products, prepared in a delicious way.
  • Nikolovamargaritald
    United Kingdom United Kingdom
    The hotel was great for a family with children, it was very baby and child - friendly! The apartment was comfortable, the food in the restaurant was delicious, the spa and the pools were great, there were activities and play zones for children...
  • Eleonora
    Bulgaria Bulgaria
    Amazing place for family with kids. So many activities suitable even for younger kids. They offer even food for babies who just start with solid food. The food was amazing, there was something for any taste and even for picky eaters toddlers.
  • Ekaterina
    Bulgaria Bulgaria
    wonderful staff, very attentive. Most services are very-well thought.
  • Ivan
    Ukraine Ukraine
    Everything was perfect, spa was perfect, dinners were perfect, accommodation was perfect, staff was very very perfect. Thank you for our perfect rest. See you

Hotel surroundings

Restaurants
2 restaurants on site

  • Katarino
    • Cuisine
      Mediterranean • Pizza • Local • European • Grill/BBQ
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • MEHANATA
    • Cuisine
      Local • European
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional
    • Dietary options
      Vegetarian

Facilities of Katarino SPA Hotel
Great facilities! Review score, 9.4

Most popular facilities

  • 3 swimming pools
  • Spa and wellness centre
  • Free parking
  • Free WiFi
  • Family rooms
  • 2 restaurants
  • Airport shuttle
  • Fitness centre
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Dressing room

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
    Additional charge
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski equipment hire on site
  • Ski storage

Activities

  • Bicycle rental
    Additional charge
  • Cooking class
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
    Additional charge
  • Tennis equipment
    Additional charge
  • Kids' club
  • Water sport facilities on site
    Additional charge
  • Entertainment staff
  • Horse riding
    Additional charge
  • Bowling
    Additional charge
  • Cycling
  • Hiking
  • Darts
    Additional charge
  • Table tennis
    Additional charge
  • Billiards
    Additional charge
  • Children's playground
  • Games room
  • Skiing
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is not possible).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Strollers
  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Baby safety gates
  • Child safety socket covers
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Heating
  • Soundproofing
  • Private entrance
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

3 swimming pools

Pool 1 - indoorFree!

  • Open all year
  • All ages welcome
  • Heated pool
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Pool 2 - outdoorFree!

  • Seasonal
  • All ages welcome
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Pool 3 - outdoor (kids)Free!

  • Seasonal
  • Suitable for kids
  • Heated pool
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • Bulgarian
  • English
  • Russian

House rules
Katarino SPA Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Room rates on 31 December include a gala dinner. Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.