Reliable info:
Guests say the description and photos for this property are accurate.

This Victoria hotel is within 5 minutes' walk of the British Columbia Parliament Buildings. It features a tour desk, balconies or patios and free Wi-Fi in every guest room. A seasonal outdoor pool is offered on-site. Guest rooms at the Best Western PLUS Inner Harbour feature a microwave and a refrigerator. All of the spacious rooms include a flat-screen cable satellite TV, a DVD player and a desk. Select suites offer fully equipped kitchens with a dining area. The Best Western Plus Inner Harbour Hotel offers a daily full breakfast buffet, which includes hot and cold selections. Guests can relax in the sauna and the steam room. Laundry facilities and a gym are available to guests. Within 10 minutes’ walk away from this hotel, guests will find Victoria attractions such as Royal British Columbia Museum and The Victoria Conference Centre.

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

Situated in the real heart of Victoria, this hotel has an excellent location score of 9.3

Breakfast info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 large double bed
2 large double beds
2 large double beds
1 extra-large double bed
1 large double bed
1 extra-large double bed
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 142 reviews from the past 12 months.
Guests loved the accommodation's prime <b>location</b> near the inner harbour. The <b>breakfast</b> received mixed reviews, with some appreciating the variety while others found it lacking. <b>Room comfort</b> and <b>cleanliness</b> were praised, though some noted issues with <b>air conditioning</b>. Staff were generally helpful and friendly.
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Categories:

Staff
8.7
Facilities
8.0
Cleanliness
8.4
Comfort
8.4
Value for money
7.6
Location
9.3
Free WiFi
8.8

Select topics to read reviews:

Guests who stayed here loved

  • Karen
    Canada Canada
    The balcony, little kitchenette, parking, sauna, staff
  • Dionello
    Canada Canada
    Very pleasant stay, comfortable bed, very clean, and friendly staff.
  • Michael
    Australia Australia
    The room was a good size and well equipped, clean and with a view of the water. The breakfast was good and well presented. Location was within walking distance of all things.
  • Patrick
    New Zealand New Zealand
    Location coupled with a good level of comfort and helpful staff
  • Anthony
    Canada Canada
    Great location; good breakfasts; the suite was functional and reasonably spacious and well equipped, and the balcony was good too.
  • Michael
    United Kingdom United Kingdom
    Very clean and although the decor is quite dated, everything felt well maintained and looked after. It was great.
  • Janet
    Canada Canada
    the staff at reception were very accommodating. Breakfast was perfect for me and my two grandchildren.
  • Jeanne
    Canada Canada
    Staff were friendly and helpful. Location was excellent. Room was comfortable.
  • Cheryl
    Canada Canada
    Breakfast facility was excellent. Early check in was requested but not provided. The front desk did store our luggage.
  • Joanna
    United Kingdom United Kingdom
    Lovely location and facilities. Loved having a kitchen with a kettle and a teapot!

Hotel surroundings

Facilities of Best Western PLUS Inner Harbour Hotel
Great facilities! Review score, 8

Most popular facilities

  • Outdoor swimming pool
  • Private parking
  • Free WiFi
  • Non-smoking rooms
  • Family rooms
  • Fitness centre

Bathroom

  • Hairdryer

Outdoors

  • Outdoor furniture
  • Garden

Kitchen

  • Microwave
  • Refrigerator

Living Area

  • Desk

Food & Drink

  • Kid-friendly buffet

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs CAD 17 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms

Outdoor swimming pool
Free!

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre
  • Sauna

Languages spoken

  • English

House rules
Best Western PLUS Inner Harbour Hotel takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 500 is required on arrival. That's about HK$ 2,749. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche

The fine print
Need-to-know information for guests at this property

Please note, the maximum vehicle height for parking is 198 cm.

The minimum check-in age is 21. The credit card holder must be present at check-in and the registered guest in room.

Please note that construction work is going on nearby from the beginning of October 2023 to 2024 and some rooms may be affected by noise.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CAD 500 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.