Best Western Plus West Edmonton features an indoor pool, hot tub and 24-hour fitness center. Located within 3 km of World Waterpark and West Edmonton Mall, it offers cable TV with video games in every room. A fridge and coffee maker are provided in the warmly decorated rooms at Best Western Plus West Edmonton. There is free WiFi along with a desk and comfortable seating area. Guests can enjoy a hot breakfast that includes eggs, bacon and cinnamon rolls. The hotel also offers free daily newspapers and a business center. Royal Alberta Museum, Valley Zoo and Telus World of Science are within 7 km of the hotel. Edmonton International Airport is a 35-minute drive away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western Plus
Hotel chain/brand
Best Western Plus

Property highlights

  • Kitchen
    Kitchenette, Microwave, Refrigerator

  • Accessibility
    Wheelchair accessible, Lower bathroom sink, Lift, Higher level toilet

  • Wellness
    Hot tub/Jacuzzi

  • Parking
    Free parking, On-site parking, Street parking, Electric charging

  • Swimming pool
    Private, Indoor swimming pool


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 large double beds
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 sofa bed
and
2 large double beds
1 extra-large double bed
and
1 sofa bed
2 large double beds
1 sofa bed
and
2 large double beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 75 reviews from the past 12 months.
Guests enjoyed the <b>clean rooms</b> and appreciated the <b>convenient location</b> near West Edmonton Mall. <b>Breakfast</b> received positive feedback, while staff were noted for their friendliness. <b>Room comfort</b> was generally praised, though opinions on the <b>swimming pool</b> were mixed, with some mentioning it needed updates.
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Categories:

Staff
9.0
Facilities
8.7
Cleanliness
8.8
Comfort
8.9
Value for money
8.5
Location
9.1
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • David
    United Kingdom United Kingdom
    You had everything if not in your room then somewhere in hotel. I brought shower gel for example but it was all here.
  • B
    Breanna
    Canada Canada
    The breakfast was great. The staff was friendly and accommodating.
  • Jolene
    Canada Canada
    It was very clean,good breakfast and close to where we wanted to go.
  • A
    Alf
    Canada Canada
    As very disappointed in breakfast because there was no bacon
  • Janice
    Canada Canada
    They had free slushies and free coffee at the front entrance was an extra nice touch for adults and kids. They have a complimentary warm breakfast. Our room sleeps 6 which is great for larger families. We also liked that the pool hours were great,...
  • Rhonda
    Canada Canada
    The pool was nice. Great breakfast selection. Nice rooms. Upgraded to a nicer room.
  • Cissy
    Canada Canada
    The room was cleaned, and the bed was conformable.
  • Tewodrose
    Canada Canada
    I liked everything about this hotel. The location is great, the rooms were cleaned, and the breakfast was good.
  • Michael
    Canada Canada
    Good location...great amenities...awesome breakfast
  • Kimberly
    Canada Canada
    I like the modern look of it, it feels clean, comfy and happy atmosphere with the cool colours. The pool is a great size. Excellent exercise room. Everything overall is well taken care of and clean. The front entrance complimentary slush machine...

Hotel surroundings

Facilities of Best Western Plus West Edmonton
Great facilities! Review score, 8.7

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Non-smoking rooms
  • Fitness centre
  • 24-hour front desk
  • Facilities for disabled guests
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Free toiletries

Outdoors

  • Picnic area
  • Outdoor furniture

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV

Food & Drink

  • Snack bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free public parking is possible on site (reservation is not needed).

  • Street parking
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • Private check-in/check-out
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access

General

  • Minimarket on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Swimming pool toys
  • Pool/beach towels

Wellness

  • Sun loungers or beach chairs
  • Hot tub/Jacuzzi
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • Portuguese
  • Romanian
  • Filipino
  • Ukrainian

House rules
Best Western Plus West Edmonton takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of CAD 250 is required on arrival. That's about HK$ 1,352. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardCarte Blanche Cash is not accepted

The fine print
Need-to-know information for guests at this property

Hotel is currently undergoing renovations.

Upon check-in photo identification and a valid credit card is required. Please note that prepaid credit cards are not a valid credit card. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that in the event that a valid credit card and photo identification are unable to be presented upon check-in, then all guests will be subject to pay for room and taxes including an additional damage deposit fee at the time of check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Best Western Plus West Edmonton in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

A damage deposit of CAD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.