Fairmont Empress Hotel
Fairmont Empress Hotel
- City view
- Garden
- Pets allowed
- Swimming Pool
- Free WiFi
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Daily housekeeping
Get the celebrity treatment with world-class service at Fairmont Empress Hotel
Overlooking Victoria’s beautiful Inner Harbour, this historic hotel features extensive spa treatments and a selection of on-site restaurants. The Royal British Columbia Museum is 5 minutes' walk away. The Fairmont Empress Hotel’s elegantly decorated rooms offer a plush seating area and windows that open out. Each is equipped with cable TV and an in-room coffee maker. The Empress holds a traditional afternoon tea in a special lobby with views of the harbour. Guests can admire the Victorian architecture and stained glass ceiling of the lobby or swim in the indoor pool. Willow Stream Spa includes a sauna, hot tub and fitness centre. The Empress Fairmont Hotel is a 4-minute walk from the Royal London Wax Museum. The Maritime Museum of BC is less than 1 km away.
Couples particularly like the location — they rated it 9.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- 2 swimming pools
- Parking on site
- Free WiFi
- Non-smoking rooms
- Family rooms
- Restaurant
- Fitness centre
- Spa and wellness centre
- Bar
- Breakfast
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
2 double beds | ||
1 extra-large double bed | ||
2 large double beds | ||
1 extra-large double bed and 1 sofa bed | ||
1 large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed and 1 sofa bed | ||
1 extra-large double bed | ||
1 sofa bed and 2 large double beds | ||
1 large double bed | ||
1 extra-large double bed and 1 sofa bed | ||
1 extra-large double bed | ||
1 large double bed | ||
1 extra-large double bed | ||
1 large double bed | ||
SustainabilityThis property has 2 third-party sustainability certifications.
Biosphere Certification
Green Key Global Eco-Rating
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Guests who stayed here loved
Carlena
Canada“Amazing location. Attentive staff. Comfortable bed. Nice amenities and facilities. Lots of history, feels like a step back in time. Also cute shops and boutiques within premises.”
Jennifer
Australia“Beautiful hotel, great views and early check in was much appreciated.”
Simon
United Kingdom“The Empress is simply one of the best hotels we have stayed in, having travelled extensively. It understands that 5-stars means excellent service in all areas and we saw that - from check in to room service to assistance with bike hire. It is...”
Norman Canada“Walking distance to everywhere we wanted to go. View across the harbour.”
Ann United Kingdom“The ambience, the excellent staff, the high-quality service in every area of the hotel, the swimming pool, the huge bedroom with great bathroom facilities, the location central downtown”- SSloane Canada“I highly recommend eating breakfast at the Pendray. Its just a of couple blocks from the Empress. The French Connection breakfast at the Pendray was beautifully presented and delicious.”
- Scott Canada“The stay was fantastic. All the workers, staff, etc were world class and always super happy to help out. I loved how personal they all are and talk to guests like a long lost friend, making jokes, while also being incredibly professional.”
- Jens
Switzerland“very friendly staff (with one exception) Concierge made afternoon tea possible - a special experience very nice pool, sauna, and fitness area, amazing location” 
Debbie Canada“We were fortunate to stay on the gold level floor. The breakfast and appetizer selections were excellent. The lounge, indoor and outdoor, was beautiful. The location of the Empress was ideal for our short stay in Victoria. All the staff we...”- LLouanne Australia“Beds pillows very comfy ! Liked having lounge room attached High Tea with Adam was lovely …. Your Rose tea was so fragrant ! My parents did it 50 yrs before me ! Gardens were spectacular ! Loved that you had your own bees and a marmot ! Gold...”
Hotel surroundings
Restaurants1 restaurant on site
- Q at The Empress
- CuisineAmerican
Facilities of Fairmont Empress HotelGreat facilities! Review score, 9
Most popular facilities
- 2 swimming pools
- Parking on site
- Free WiFi
- Non-smoking rooms
- Family rooms
- Restaurant
- Fitness centre
- Spa and wellness centre
- Bar
- Breakfast
Outdoors
- Outdoor furniture
- Terrace
- Garden
Kitchen
- Coffee machine
- Refrigerator
PetsPets are allowed. No extra charges.
Activities
- Bicycle rental
- Cycling
Food & Drink
- Wine/champagneAdditional charge
- Kid meals
- Special diet menus (on request)
- Bar
- Restaurant
InternetWiFi is available in all areas and is free of charge.
ParkingPublic parking is possible on site (reservation is not needed) and costs CAD 35 per day.
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Reception services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Entertainment and family services
- Babysitting/child servicesAdditional charge
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing service
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopying
- Business centre
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- 24-hour security
- Safety deposit box
General
- Pet bowls
- Pet basket
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Car hire
- Lift
- Family rooms
- Barber/beauty shop
- Facilities for disabled guests
- Non-smoking rooms
- Room service
2 swimming pools
Pool 1 - indoorFree!
- Open all year
- All ages welcome
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Pool 2 - indoor (kids)
Free!
- Open all year
- Suitable for kids
- Heated pool
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Spa/wellness packages
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Sun loungers or beach chairs
- Hot tub/Jacuzzi
- Massage
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
- Arabic
- Danish
- German
- English
- Spanish
- French
- Italian
- Japanese
- Malay
- Russian
- Filipino
- Chinese
House rulesFairmont Empress Hotel takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Fairmont Empress Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.
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