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Reliable info:
Guests say the description and photos for this property are very accurate.

The family-run Bristol hotel is situated in a central yet quiet location in Zermatt, between the train station and the Klein Matterhorn cable car. It offers a spa area and free WiFi in all areas. Most rooms in the Hotel Bristol offer superb views of the Matterhorn. All winter sport facilities and cable cars can be reached easily on foot. You can rent or buy skis on site and tickets for the lifts and cable cars are sold at the front desk. The ski bus stops right in front of the Bristol hotel. You can relax in the cosy bar, in the sauna, or in the steam bath. The large terrace with deckchairs invites you to enjoy the sun. A playroom and an internet corner are available for free. A shuttle service can be organised between 08:00-17:00 free of charge.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Vegetarian, Gluten-free, American, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
or
2 single beds
1 single bed
and
1 double bed
1 double bed
and
1 sofa bed
1 single bed
1 large double bed
1 large double bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 281 reviews from the past 12 months.
Guests loved Hotel Bristol's prime <b>location</b> near transport and attractions. The <b>breakfast</b> was praised for its variety and quality. Stunning Matterhorn views from rooms were a highlight. Staff were noted for their friendliness and helpfulness. Rooms were comfortable and clean, enhancing the stay.
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Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.2
Comfort
9.3
Value for money
8.7
Location
9.5
Free WiFi
8.6

Select topics to read reviews:

Guests who stayed here loved

  • Irina
    Switzerland Switzerland
    Location was great, breakfast usual, but many options near the hotel
  • Jino
    Singapore Singapore
    Very good location, clean, spacious and friendly people. My room is overlooking the Matterhorn and in front of the hotel is a popular spot for taking pictures of the Matterhorn. The hotel provides transportation to and from Zermatt train station....
  • Wunjie
    Australia Australia
    The staff, the spa, the breakfast and the room is amazing. This three star hotel is better than many five-star hotels.
  • Soo
    Malaysia Malaysia
    Hotel is very clean and our room feels very comfortable topped with amazing Matterhorn view. Good location with the convenience of local shop next door. Overall breakfast is good for a quick start of the day before heading out
  • James
    United Kingdom United Kingdom
    Staff exceptionally friendly and helpful. Excellent breakfast. Rooms upgraded to give Matterhorn view.
  • Phuthi
    South Africa South Africa
    I love the location of the property. It was very close to everything- the bus stop, train station, Main Street, great restaurants. I also really liked the staff, they were always very friendly and willing to help. We also enjoyed the fact that...
  • Annop
    Thailand Thailand
    Good view for seeing Matterhorn Good facilities Cofortable bed
  • Pei-hua
    Australia Australia
    The staff was very helpful. They told me which app I should use to check the weathers in the mountains and plan my hike! The room was clean and bright. I really like the view I had with my room as well. Location-wise, it's only 10 min from the...
  • Cmching
    Malaysia Malaysia
    The location is prefer for matterhorn view. The reception staff also quite friendly and supportive.
  • Joanna
    Australia Australia
    What a beautiful quiet hotel. Excellent location, atmosphere, great staff, facilities, fabulous breakfast,bar at night,and a wellness centre. Make sure you get a room with a view of the Matterhorn. Then you can watch it come in and out of the...

Hotel surroundings

Facilities of Hotel Bristol
Great facilities! Review score, 9.1

Most popular facilities

  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Ski

  • Ski equipment hire on site
  • Ski storage

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Hiking
  • Children's playground
  • Games room
  • Skiing

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio

Food & Drink

  • Special diet menus (on request)
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Luggage storage
  • Currency exchange

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproofing
  • Packed lunches
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms

Wellness

  • Spa facilities
  • Hammam
  • Spa and wellness centre
  • Sauna

Languages spoken

  • German
  • English
  • French
  • Italian
  • Portuguese
  • Swedish

House rules
Hotel Bristol takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCB Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.