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The family-run Bristol hotel is situated in a central yet quiet location in Zermatt, between the train station and the Klein Matterhorn cable car. It offers a spa area and free WiFi in all areas. Most rooms in the Hotel Bristol offer superb views of the Matterhorn. All winter sport facilities and cable cars can be reached easily on foot. You can rent or buy skis on site and tickets for the lifts and cable cars are sold at the front desk. The ski bus stops right in front of the Bristol hotel. You can relax in the cosy bar, in the sauna, or in the steam bath. The large terrace with deckchairs invites you to enjoy the sun. A playroom and an internet corner are available for free. A shuttle service can be organised between 08:00-17:00 free of charge.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Zermatt, this hotel has an excellent location score of 9.5

Breakfast info

Continental, Vegetarian, Gluten-free, American, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
or
2 single beds
1 single bed
and
1 double bed
1 double bed
and
1 sofa bed
1 single bed
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.2
Cleanliness
9.4
Comfort
9.4
Value for money
8.7
Location
9.5
Free WiFi
8.9

Select topics to read reviews:

Guests who stayed here loved

  • Dylan
    Ireland Ireland
    Beautiful, clean, friendly staff, quiet but close walking distance to lifts and resturants.
  • Frau
    Switzerland Switzerland
    The hotel is very cute and curated, recently renovated, nice interior design. The single room is right in size and is comfortable. Breakfast is great. The little spa with three different saunas is very nice and clean. Unfortunately the heating...
  • Francesca
    Switzerland Switzerland
    The room was very big, the breakfast had big variety of food, the wellness area was very relaxing. I definitely recommend it to everyone. I can't wait to be back in Zermatt to stay again at Hotel Bristol.
  • Choon
    Australia Australia
    Great view and the breakfast is good although choices are limited.
  • Sin
    Macao Macao
    Very nice experience staying here! The staffs are nice and helpful! The room is neat and comfortable. The experience is out of my expectation, I would definitely choose this hotel again if I come back to Zermatt
  • Toshiko
    Japan Japan
    Excellent breakfast, the slow juicer is very good to make fresh vegetable juice. Near to the bus stop.
  • Diana
    Australia Australia
    Everything! It was just 10 mins walking from the train station, next to a little creek and the view was breathtaking! If the weather permitted you van see the Matterhorn! Staff was very friendly and helpful!
  • Bruno
    Brazil Brazil
    Localization and breakfast! You can rent the equipment with discount in front of the hotel and take the ski bus near !
  • Jennifer
    Australia Australia
    Location was wonderful with views of the village and the Matterhorn
  • Irina
    Switzerland Switzerland
    Location was great, breakfast usual, but many options near the hotel

Hotel surroundings

Facilities of Hotel Bristol
Great facilities! Review score, 9.2

Most popular facilities

  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Skiing
  • Bar

Bathroom

  • Toilet paper
  • Private bathroom
  • Toilet
  • Hairdryer

Bedroom

  • Wardrobe or closet

View

  • View

Outdoors

  • Sun terrace
  • Balcony
  • Terrace
  • Garden

Room Amenities

  • Socket near the bed

Ski

  • Ski equipment hire on site
  • Ski storage

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Hiking
  • Children's playground
  • Games room
  • Skiing

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio

Food & Drink

  • Special diet menus (on request)
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Luggage storage
  • Currency exchange

Entertainment and family services

  • Indoor play area
  • Board games/puzzles

Cleaning services

  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box

General

  • Shuttle service
  • Shared lounge/TV area
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Soundproofing
  • Packed lunches
  • Lift
  • Heating
  • Family rooms
  • Non-smoking rooms

Wellness

  • Spa facilities
  • Hammam
  • Spa and wellness centre
  • Sauna

Languages spoken

  • German
  • English
  • French
  • Italian
  • Portuguese
  • Swedish

House rules
Hotel Bristol takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardJCB Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

Please also note that clothing is not allowed in the wellness area of the hotel.

Guests traveling with children are kindly asked to inform the property about them to clarify the availability of extra beds.

When booking more than 5 rooms, different policies and additional supplements may apply.

From 26.09.2022 there will be no more half board and the restaurant will be closed.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.