Experience world-class service at Bürgenstock Hotel & Alpine Spa

Reliable info:
Guests say the description and photos for this property are very accurate.

Located 450 metres above Lake Lucerne in the canton of Nidwalden close to Lucerne, this 5-star hotel awaits you with a combination of modern comfort and a traditional Swiss ambience. The Bürgenstock Hotel is located on the piazza, at the heart of the Bürgenstock Resort, next to the Bürgenstock funicular, which takes you down to the shipping pier (connections to Lucerne). The resort sits on the Bürgenberg mountain and offers several restaurants with terraces, as well as panoramic views of the picturesque lake and the mountains of Central Switzerland. The 10000 m² spa area features an indoor pool, 2 outdoor pools, 1 of which offers an infinity edge with breathtaking views of Lake Lucerne, 3 private spa rooms, 15 treatment rooms and a fully equipped fitness area. The Hammetschwand lift, Europe’s highest outdoor lift and an Alpine golf course are in the immediate vicinity. The area offers guests in need of relaxation a whole range of excursion, hiking and mountain biking possibilities. Throughout the stay, guests can enjoy the Bürgenstock shuttle boat to and from Lucerne, as well as the funicular, free of charge.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Kitchen
    Kitchen

  • Accessibility
    Wheelchair accessible, Lower bathroom sink, Lift, Emergency cord in bathroom

  • Wellness
    Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna

  • Parking
    Private parking, On-site parking, Valet parking, Parking garage

  • Swimming pool
    Private, Kids' pool, Indoor swimming pool

  • Views
    Mountain view, Balcony


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
Bedroom 1
1 large double bed
Bedroom 2
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews

Categories:

Staff
9.4
Facilities
9.7
Cleanliness
9.7
Comfort
9.7
Value for money
8.2
Location
9.7
Free WiFi
9.2
High score for Bürgenstock

Select topics to read reviews:

Guests who stayed here loved

  • Andrei
    Romania Romania
    Everything. The view and the spa center were amazing.
  • Hussain
    Qatar Qatar
    The staff were super friendly and everything was of high quality. I really enjoyed the stay.
  • Idris
    United Kingdom United Kingdom
    my room was very big, the view was amazing the spa was the best, very cosy relaxing and so enjoyable, I cannot wait to go back there because I miss there already
  • Ceyda
    Turkey Turkey
    The spa was sooo good. Staff was also friendly and smily.
  • O
    Orsolya
    Sweden Sweden
    The absolute best hotel experience and we are not novice travelers. The spa is exceptional, the rooms are fresh and spacious. Staff all through the hotel go above and beyond to fulfill all wishes.
  • Tina
    United Kingdom United Kingdom
    Beautiful location and amazing spa facilities. The staff at the hotel were super friendly and kind.
  • Serkan
    Switzerland Switzerland
    Stuff and service were amazing. Facilities and location of the hotel is incredible. It was great experience.
  • Kaye
    Australia Australia
    Absolutely stunning property. The views are incredible. The staff were all wonderful esp Rafeal, the bellman who was exceptional. Loved the spa infinity pool.. Amazing.!! Alpine Meadow view was even better in our opinion than the lake! Waking...
  • Fuad
    Switzerland Switzerland
    Our stay at the Bürgenstock Hotel was amazing. The views of Lake Lucerne were stunning, and the hotel was super comfortable with great service. It was the perfect place to relax and unwind.
  • Aikaterini
    Switzerland Switzerland
    Excellent service, super friendly helpful hotel staff they made our stay very memorable. The hotel has amazing facilities with equally amazing views. And an incredible spa.

Property surroundings

Restaurants
4 restaurants on site

  • Spices
    • Cuisine
      Asian
  • Ritzcoffier
    • Cuisine
      European
  • Parisa
    • Cuisine
      Middle Eastern
  • Taverne
    • Cuisine
      Local

Resort facilities of Bürgenstock Hotel & Alpine Spa
Great facilities! Review score, 9.7

Most popular facilities

  • 2 swimming pools
  • Spa and wellness centre
  • Private parking
  • Fitness centre
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • 4 restaurants
  • Bar

Bathroom

  • Free toiletries
  • Hairdryer

Outdoors

  • Outdoor fireplace
  • Picnic area
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
  • Aerobics
    Additional charge
  • Live music/performance
    Additional charge
  • Cooking class
    Additional charge
  • Tour or class about local culture
    Additional charge
  • Themed dinner nights
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Movie nights
  • Temporary art galleries
    Additional charge
  • Tennis equipment
  • Evening entertainment
    Additional charge
  • Kids' club
  • Mini golf
    Additional charge
  • Snorkelling
    Additional chargeOff-site
  • Horse riding
    Additional chargeOff-site
  • Diving
    Additional chargeOff-site
  • Cycling
  • Hiking
  • Children's playground
  • Fishing
    Additional chargeOff-site
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Seating Area
  • Desk

Food & Drink

  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Lockers
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Express check-in/check-out
    Additional charge
  • 24-hour front desk

Entertainment and family services

  • Baby safety gates
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
  • Babysitting/child services

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Chapel/shrine
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Wheelchair accessible

2 swimming pools

Pool 1 - indoor

  • Pool/beach towels
  • Sun loungers or beach chairs

Pool 2 - indoor (kids) Free!

  • Suitable for kids

Wellness

  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Light therapy
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun loungers or beach chairs
  • Open-air bath
  • Hammam
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
  • Solarium
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • Arabic
  • German
  • Greek
  • English
  • Spanish
  • French
  • Hindi
  • Croatian
  • Hungarian
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Slovenian
  • Albanian
  • Thai
  • Filipino
  • Ukrainian
  • Chinese

House rules
Bürgenstock Hotel & Alpine Spa takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
CHF 180 per child, per night
Cot upon request
CHF 60 per child, per night
4 - 15 years
Extra bed upon request
CHF 180 per child, per night
16+ years
Extra bed upon request
CHF 225 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

When booking rooms for 5 nights or more, different policies and conditions apply.

Spa and pool access for children is limited to some hours in the day.

Resort activities and offerings are subject to Seasonality.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.