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Reliable info:
Guests say the description and photos for this property are very accurate.

Located 800 metres from the Lugano Exhibition Centre and 1 km from the lake, Hotel City Lugano is a modern, non-smoking building with stylish and air-conditioned rooms. Free WiFi is available in all areas, and underground parking is available for small/medium cars on site for an extra charge. The modern, soundproofed rooms at Lugano City Hotel are all fitted with an LED TV, LED lighting, universal sockets, a minibar with free non-alcoholic drinks, a safe, a desk and a kettle with a coffee/tea maker. The private bathrooms come with a shower, hairdryer and free toiletries. Printers and coffee machines are provided on every floor. The lobby features a bar, a breakfast area, and access to a terrace. The City Hotel is 2.6 km from Monte San Salvatore and 1.5 km from Lugano Train Station. The closest bus stop is 200 metres away. Lugano University is a 2-minute walk from the hotel, and various shops, bars and restaurants are reachable within a 10-minute walk.

Couples particularly like the location — they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.5)

Breakfast info

Continental, Italian, Vegetarian, Vegan, Gluten-free, American, Buffet, Breakfast to go

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 large double bed
2 single beds
and
1 sofa bed
2 single beds
and
1 large double bed
4 single beds
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Guest reviews

Categories:

Staff
9.4
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
8.3
Location
8.5
Free WiFi
8.7

Select topics to read reviews:

Guests who stayed here loved

  • Cathleen
    France France
    Really good and modern city hotel. Very central. Air conditioning. Staff was really nice and helpful.
  • Luigimarchelle
    Ecuador Ecuador
    Staff was extremely friendly and helpful. The bed was one of the most comfortable beds ever (you have no idea how great sleeping was). Definitively a place to return in the future.
  • Rodica
    Romania Romania
    Its a part of a beautiful city, location, profesionalism, beauty.
  • K
    Kerstin
    Germany Germany
    Very clean room, lovely lady at breakfast takes good care of the guests
  • Stravel0
    Switzerland Switzerland
    Everything is very good and no complaints at all. The breakfast buffet is offering "everything" and particularly good coffee and orange juice - very nice and helpful lady serving us! The rooms and windows have excellent soundproofing. The...
  • Krzysztof
    Poland Poland
    Staying at the hotel was a very pleasant experience. The room was large, clean and spacious. Well equipped. Delicious and varied breakfasts. Staff the nicest I have met - the lady serving breakfast (from Croatia) is simply AWESOME. Very good...
  • Roy
    Canada Canada
    Very modern hotel, own parking, 10-12 min. walk from lake front and mid Lugano. Very good breakfast too, internet good.
  • Juraj
    Switzerland Switzerland
    pleasent staff, very nice rooms, excellent breakfest
  • Eddie
    Ireland Ireland
    breakfast was good , lady in the breakfast was so good always happy and willing to chat
  • António
    Luxembourg Luxembourg
    It’s very clean. A pleasant 10min. walk will bring you to the city center. Breakfast is delicious and staff are polite and helpful. Highly recommend. It’s not really a downside, yet something to consider if you are coming with a big car that you...

Hotel surroundings

Facilities of Hotel City Lugano
Great facilities! Review score, 8.9

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Terrace
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet

Outdoors

  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs CHF 20 per day.

  • Electric vehicle charging station

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Luggage storage

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
  • Business centre
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Languages spoken

  • German
  • English
  • French
  • Italian
  • Russian

House rules
Hotel City Lugano takes special requests - add in the next step!

Check-in
From 15:00 to 23:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:30 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Please note that parking is available only for small or medium cars.

Please inform Hotel City Lugano in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.