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Hôtel des Patients is situated in a quiet area in Lausanne, on the grounds of the CHUV university hospital center. The hotel has a 24-hour front desk. The hotel is the first of its type in Switzerland, combining accommodation for guests and patients at the same time. All rooms have a flat-screen TV and a private bathroom. Some rooms have a seating area where you can relax or a terrace. A breakfast buffet is available every morning. Guests can enjoy a meal at the restaurant, on the terrace or a drink at the bar. The M2 metro station is a 5-minute walk from Hôtel des Patients and the main train station, the lake and the city centre are reachable within a few minutes.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Accessibility
    Wheelchair accessible, Lift, Facilities for disabled guests, Entire unit wheelchair accessible

  • Parking
    Private parking, On-site parking, Parking garage, Accessible

  • Views
    Mountain view, Lake view, Balcony, Terrace


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
2 single beds
or
1 large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 533 reviews from the past 12 months.
Guests loved the <b>breakfast</b> and praised the <b>convenient location</b> near public transport. The rooms were noted for their comfort and <b>cleanliness</b>, with many appreciating the spaciousness. The staff received commendations for their helpfulness, enhancing the overall experience.
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Categories:

Staff
9.3
Facilities
9.1
Cleanliness
9.5
Comfort
9.4
Value for money
8.7
Location
8.7
Free WiFi
8.4
High score for Lausanne

Select topics to read reviews:

Guests who stayed here loved

  • Carlotta
    Italy Italy
    The room was very spacious and the breakfast was super rich. Friendly staff and convenient location for both public transport and car
  • Mihailo
    Switzerland Switzerland
    Very friendly and helpfull stuff, nice breakfast buffet, spacious bathroom.
  • Mehmet
    Turkey Turkey
    The things are at Swiss standard, We were offered a suite room, probably because of our long stay, the room was just breathtaking. Apart from small climb from subway station, all the rest is perfect !
  • Kalliopi
    Norway Norway
    Extremely friendly and helpful staff. Very nice breakfast with a great variety of food. Clean and comfortable room. Nice location, very close to metro station. We will be back for sure -:)
  • L
    Lars
    Germany Germany
    Very spacious, very clean! The Creperie outside is awesome.
  • Michael
    United Kingdom United Kingdom
    The whole experience was exceptional, very kind staff, from reception to restaurant, rooms spacious, super clean, and quiet, highly recommended hotel. Perfect location, 2 minutes to local Metro, excellent restaurant with very friendly staff,...
  • Domenico
    Switzerland Switzerland
    Excellent buffet breakfast in quality, quantity, with variety of fruit, cheese, bread, oat and many other things! Very nice and spacious seating at the breakfast with view on the city and the alps through the windows Super clean and super quiet...
  • Valleyofholland
    Switzerland Switzerland
    easy to find, close to metro, everything clean and comfortable, everything accessible with wheelchair as well
  • Threadbaron
    Netherlands Netherlands
    The room was big and clean. We had a superior room which came with a big balcony and a great view. The breakfast was one of my best breakfast experiences in any hotels ever. Big, comfortable, enough options and coffee machines, super kind staff,...
  • Robin
    United Kingdom United Kingdom
    Location, cleanliness, pleasant staff, especially restaurant staff, also free metro passes was a nice bonus

Hotel surroundings

Restaurants
1 restaurant on site

  • Le Mill'feuilles
    • Cuisine
      Local
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly • Modern
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free

Facilities of Hôtel des Patients
Great facilities! Review score, 9.1

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs CHF 20 per day.

  • Parking garage
  • Accessible parking

Transport

  • Public transport tickets

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Designated smoking area
  • Non-smoking throughout
  • Mosquito net
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock

Accessibility

  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Russian
  • Serbian
  • Swedish

House rules
Hôtel des Patients takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 17 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Please note that guests can receive a free public transport connection from their place of arrival in Lausanne to the hotel. The hotel is the first of its type in Switzerland, combining accommodation for guests and patients at the same time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hôtel des Patients in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.