Get the celebrity treatment with world-class service at Grand Hotel Villa Castagnola

Reliable info:
Guests say the description and photos for this property are very accurate.

Right on the shores of Lake Lugano and within walking distance of the Old Town of Lugano, the 5-star Grand Hotel Villa Castagnola is set within a private, subtropical park. The hotel offers an indoor pool, a tennis court, 3 restaurants, and free WiFi. The 2 gourmet restaurants, Le Relais and Gallery Arté al Lago, and the La Rucola offer Mediterranean dishes from the freshest seasonal ingredients and selected wines from the well-stocked cellar. Once the home of a noble Russian family, the impressive mansion was transformed into a hotel in 1885. Rooms and suites in the Grand Hotel Villa Castagnola are individually decorated and have stunning park and/or lake views, a balcony, a terrace or loggia. Bus stops, the boat pier and the funicular to Monte Brè can be found in the immediate vicinity. Several cafés, shops and restaurants can be found in the city centre, only a few steps away.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Accessibility
    Lift

  • Wellness
    Spa and wellness centre, Hot tub/Jacuzzi, Massage, Sauna

  • Parking
    On-site parking, Valet parking, Parking garage, Electric charging

  • Swimming pool
    Private, Shallow end, Indoor swimming pool, Pool bar

  • Views
    Garden view, Lake view, Balcony


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.5
Comfort
9.6
Value for money
8.5
Location
9.4
Free WiFi
9.1
High score for Lugano

Select topics to read reviews:

Guests who stayed here loved

  • Majid
    United Kingdom United Kingdom
    Location, decoration and staff friendliness and service.
  • Andrés
    Switzerland Switzerland
    Very clean and confortable room, also the service of the hotel is a 10 in all aspects, always there to help you.
  • Jane
    Australia Australia
    Excellent hotel, great location, grounds and views. Exceptional staff . Hope to return one day.
  • Holger
    Switzerland Switzerland
    Great service and hospitality, beautiful building and garden, rooms nicely decorated. The ATRE restaurant was an exceptional experience worth the money for us.
  • Florian
    Switzerland Switzerland
    Love the view, the calmness and the stay with the sun.
  • Gary
    United Kingdom United Kingdom
    Great location just outside Lugano, immaculately clean, staff were very attentive and room was fabulous.
  • Claudia
    Switzerland Switzerland
    Amazing view to the lake, nice garden qmd restaurant
  • Lindsay
    United Kingdom United Kingdom
    Beautiful property in great location with fabulous Lido
  • Emma
    Switzerland Switzerland
    Superb view of the lake and hotel gardens; sitting on the balcony at any time of day was just sublime. Super friendly and helpful staff. Loved that they parked the car for me and helped me unload my mum's wheelchair, etc. Loved that with the...
  • Angelina
    United Kingdom United Kingdom
    The location of the hotel is special. Most rooms, its restaurants and the pool/park area overlook the mountains and Lake Lugano. The service is traditional 5*old school where each guest is greeted with a smile and every staff is studying their...

Hotel surroundings

Restaurants
3 restaurants on site

  • Le Relais
    • Cuisine
      Mediterranean
    • Open for
      Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free
  • La Rucola
    • Ambiance
      Family friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free • Dairy-free
  • Rseaturant Gallery Arté al Lago
    • Ambiance
      Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free • Dairy-free

Facilities of Grand Hotel Villa Castagnola
Great facilities! Review score, 9.3

Most popular facilities

  • Indoor swimming pool
  • Parking on site
  • Spa and wellness centre
  • Free WiFi
  • Family rooms
  • Tea/coffee maker in all rooms
  • Bar
  • Beachfront
  • Private beach area

Bathroom

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun terrace
  • Private beach area
  • Terrace
  • Garden

Kitchen

  • Children's high chair
  • Coffee machine

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bike tours
    Additional charge
  • Temporary art galleries
  • Beach
  • Tennis equipment
  • Water sport facilities on site
  • Canoeing
  • Table tennis
  • Games room
  • Tennis court
    Additional charge

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible on site (reservation is needed) and costs CHF 25 per day.

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Transport

  • Public transport tickets
    Additional charge

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Indoor play area
  • Board games/puzzles
  • Books, DVDs, or music for children
  • Board games/puzzles
  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Allergy-free room
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Chapel/shrine
  • Lift
  • Fan
  • Family rooms
  • Barber/beauty shop
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Indoor swimming pool

  • Open all year
  • Pool with view
  • Heated pool
  • Shallow end
  • Swimming pool toys
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Full body massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Hammam
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Dutch

House rules
Grand Hotel Villa Castagnola takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 14 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
CHF 60 per child, per night
4 - 13 years
Extra bed upon request
CHF 150 per child, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardJCBMaestroEC-CardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Grand Hotel Villa Castagnola in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.