Mandarin Oriental Palace, Luzern
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Mandarin Oriental Palace, Luzern
Lock in a great price for Mandarin Oriental Palace, Luzern - rated 9.2 by recent guests.
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- Garden
- Pets allowed
- WiFi
- Balcony
- Bath
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
- Safety deposit box
Get the celebrity treatment with world-class service at Mandarin Oriental Palace, Luzern
Reliable info:
Guests say the description and photos for this property are very accurate.
Mandarin Oriental Palace, Luzern features a garden, terrace, a restaurant and bar in Luzern. The property is located 1.3 km from Lucerne Station, 1.1 km from Chapel Bridge and 36 km from Titlis Rotair Cable Car. The accommodation provides room service, a 24-hour front desk and currency exchange for guests. At the hotel, every room is fitted with a desk. Rooms are complete with a private bathroom equipped with free toiletries, while certain units at Mandarin Oriental Palace, Luzern also provide guests with a balcony. All units include a safety deposit box. The accommodation offers 5-star accommodation with a sauna. Popular points of interest near Mandarin Oriental Palace, Luzern include Lido Luzern, Lion Monument and KKL Culture and Convention Centre Lucerne. Zurich Airport is 64 km away, and the property offers a paid airport shuttle service.
Couples particularly like the location — they rated it 9.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Parking
- Spa and wellness centre
- WiFi
- Non-smoking rooms
- Fitness centre
- 4 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
- Breakfast
Mandarin Oriental
Hotel chain/brand
Availability
Select dates to see this property's availability and prices
Room type | Number of guests | |
|---|---|---|
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
1 extra-large double bed | ||
Bedroom 1 extra-large double bed Living room 1 sofa bed | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds | ||
1 extra-large double bed | ||
1 extra-large double bed or 2 single beds |
Sustainability certification
Sustainability certification
This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 48 reviews from the past 12 months.
Guests raved about the attentive staff and prime <b>location</b> by Lake Lucerne. The stunning views were a highlight. <b>Room comfort</b> received mixed feedback with some finding them small. <b>Breakfast</b> was praised for quality but noted for limited variety. Room soundproofing was also mentioned with mixed sentiments.
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Categories:
Staff
9.5
Facilities
9.4
Cleanliness
9.6
Comfort
9.7
Value for money
8.4
Location
9.7
High score for Luzern
Select topics to read reviews:
Guests who stayed here loved
Stefan
Switzerland“Very nice room, biggest bed I have ever seen :-), friendliness of staff (they really care), breakfast food quality was very nice, amazing view from the room, room can be made very dark for very good sleep, very quiet”- Sumaiya
United Arab Emirates“One of the best hotels I’ve stayed it with the most efficient and hospitable staff . Anything required was immediately given and the staff went above and beyond to make our stay as comfortable and happy as possible . Would definitely go back and...” - NNosheen
United Kingdom“The location, food and staff were all exceptional. It was lovely being able to walk around near Lake Lucerne every day. The train station was around 10-15 mins walk away. The staff were so helpful and friendly and ensured my birthday was one to...” 
Patricia
Hong Kong“Location and the staffs are so helpful and friendly”- Peter United Kingdom“Lovely location on the lake. Well appointed room and extremely large bed. Staff were very helpful especially the concierge. We didn’t try all the restaurants but the food was generally very good. We used the gym a couple of times as well as the...”
Kate
Australia“Exceptional service and beautiful room. We received a box of chocolates on arrival. Turn down service was lovely and the hotel is close to the main centre. We were also surprised with free minibar!”- Andrew
United States“The hotel is located right on the bank of Lake Lucerne with lovely views of the lake and surrounding mountains. The staff is incredibly attentive and immediately helpful. Breakfast is copious and of the highest quality.” 
Carmen
Spain“excellent service! I would like to highlight Tiago who is an excellent professional and one of the best concierge that I have met . He was fantastic with us!!”- Syed United Kingdom“The location was amazing, right on the Lake. The standard of the hotel was beyond anything I have seen, I couldn't fault it.”
Hassan United Arab Emirates“The room was really well designed and thoughtful. the Lake view from the window is amazing. the staff was very helpful and they gave welcome gifts for the kids. We absolutely loved it.”
Hotel surroundings
Restaurants4 restaurants on site
- MOzern
- Open forBreakfast • Lunch • Dinner
- Quai 10
- CuisineMediterranean
- Open forLunch • Dinner
- Minamo
- CuisineJapanese
- Open forDinner
- Colonnade
- CuisineFrench
- Open forDinner
Facilities of Mandarin Oriental Palace, LuzernGreat facilities! Review score, 9.4
Most popular facilities
- Parking
- Spa and wellness centre
- WiFi
- Non-smoking rooms
- Fitness centre
- 4 restaurants
- Airport shuttle
- Tea/coffee maker in all rooms
- Bar
- Breakfast
Bathroom
Bathroom
- Private bathroom
- Free toiletries
- Bathrobe
Outdoors
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
PetsPets are allowed on request. Charges may be applicable.
Pets
Living Area
Living Area
- Desk
Media & Technology
Media & Technology
- Telephone
Food & Drink
Food & Drink
- Wine/champagne
- Kid-friendly buffet
- Kid mealsAdditional charge
- Bar
- Restaurant
- Tea/Coffee maker
InternetWiFi is available in the rooms and costs CHF 15 per 24 hours.
Internet
ParkingPublic parking is possible at a location nearby (reservation is not needed) and costs CHF 55 per day.
Parking
- Valet parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
Reception services
Reception services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- Luggage storage
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
Cleaning services
- Daily housekeeping
- Trouser press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
Business facilities
- Fax/photocopying
- Meeting/banquet facilitiesAdditional charge
Safety & security
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit box
General
General
- Shuttle serviceAdditional charge
- Pet bowls
- Pet basket
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Heating
- Lift
- Ironing facilities
- Facilities for disabled guests
- Airport shuttleAdditional charge
- Non-smoking rooms
- Room service
Wellness
Wellness
- Fitness
- Spa lounge/relaxation area
- Steam room
- Spa facilities
- Spa and wellness centreAdditional charge
- Fitness centre
- Sauna
Languages spoken
Languages spoken
- German
- English
- Spanish
- French
- Italian
House rulesMandarin Oriental Palace, Luzern takes special requests - add in the next step!
Check-in
From 15:00 to 00:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds
Child policies
Children of any age are welcome.
Children 18 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 3 years
Cot upon request
Free
12+ years
Extra bed upon request
CHF 190 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Paying at this property
The fine printNeed-to-know information for guests at this property
When booking more than 5 rooms, different policies and additional supplements may apply.
