Reliable info:
Guests say the description and photos for this property are accurate.

Situated on the lake promenade near the traffic-free centre of Lugano, Hotel Walter Au Lac offers you rooms with superb lake views. WiFi is free of charge. All air-conditioned rooms are renovated. Coffee and tea facilities are offered for free. Panoramic terrace located on the 5th floor. Shower, sunbeds and beach towels available on site. The funicular, the car parks, the pier, the post office, shops, the theatre and cinemas are easily reachable on foot from the Hotel Walter Au Lac.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

  • Kitchen
    Refrigerator

  • Accessibility
    Lift

  • Views
    City view, Lake view, Balcony, Terrace


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
1 large double bed
Bedroom 1
2 single beds
Bedroom 2
2 single beds
and
2 sofa beds
1 large double bed
or
2 single beds
1 single bed
2 single beds
Bedroom 1
2 single beds
Bedroom 2
2 single beds
2 single beds
2 single beds
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Something went wrong. Please try again later.
Guest reviews

Categories:

Staff
9.2
Facilities
8.3
Cleanliness
8.9
Comfort
8.8
Value for money
8.2
Location
9.8
Free WiFi
8.9
High score for Lugano

Select topics to read reviews:

Guests who stayed here loved

  • Mihai
    Romania Romania
    Very good position,right in front of the lake.Good nearby underground parking.
  • Valterino
    Switzerland Switzerland
    The location is excellent. The view is spectacular. The beds are comfortable. Breakfast is very good.
  • Magdalene
    Australia Australia
    I booked two interconnecting rooms. Both rooms had amazing views! The view of lake was amazing ! Rooms were comfortable and very clean! We also enjoyed the breakfast included in our stay. This hotel would be our first choice when visiting Lugano!
  • Eran
    Israel Israel
    Lovely hotel across the lake and on the shopping center of Lugano. Very comfortable, great bkfst
  • Chiara
    Switzerland Switzerland
    The view of the lake is stunning, unobstructed and possibly even better in real life than the picture can give away. If you’re in for the view this is the place.
  • Sandrine
    Guernsey Guernsey
    For a romantic stay you may need a bigger room... The singles are really small but have a great view.
  • Mary
    United Kingdom United Kingdom
    This was our second stay at Hotel Walter au Lac and did not disappoint. It is perfectly located with lovely views and a slightly old-fashioned feel. Breakfast is excellent and we had a very good recommendation for dining from the very helpful...
  • Karine
    Switzerland Switzerland
    Central location and fantastic view! Seeing moon rise behind the mountains as well as dawn in the morning was the unique experience!!!
  • Louise
    Ireland Ireland
    Great location in front of the lake and with the old town behind. Nice room with balcony overlooking the lake no.31. Breakfast fine
  • Varga
    Switzerland Switzerland
    Beautiful location right in the promenade. We enjoyed the 2 bedroom suite (conveniently with 2 bathrooms) and its large terrace with stunning views. Staff was very kind

Hotel surroundings

Restaurants
1 restaurant on site

  • Spaghetti Store
    • Cuisine
      Italian
    • Ambiance
      Family friendly • Modern

Facilities of Hotel Walter Au Lac
Great facilities! Review score, 8.3

Most popular facilities

  • Free WiFi
  • Family rooms
  • Restaurant
  • Non-smoking rooms
  • Terrace
  • 24-hour front desk
  • Tea/coffee maker in all rooms

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet
  • Alarm clock

View

  • City view
  • Landmark view
  • Lake view
  • View

Outdoors

  • Sun terrace
  • Terrace

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live music/performance
    Off-site
  • Walking tours
  • Temporary art galleries
    Additional chargeOff-site
  • Cycling
    Off-site
  • Hiking
    Off-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Breakfast in the room
  • Minibar
  • Restaurant
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Transport

  • Public transport tickets

Reception services

  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Lift
  • Family rooms
  • Non-smoking rooms
  • Wake up service/Alarm clock

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Sun loungers or beach chairs

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
  • Filipino

House rules
Hotel Walter Au Lac takes special requests - add in the next step!

Check-in
From 14:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 2 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
CHF 50 per child, per night
Cot upon request
CHF 20 per child, per night
3+ years
Extra bed upon request
CHF 50 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Paying at this property
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverEC-CardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Walter Au Lac in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.