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Reliable info:
Guests say the description and photos for this property are very accurate.

MarSerena Hotel & Cabins is a family hotel built upon a dream; to give to our guests quality accommodation along with friendly warmness. MarSerena is located in La Serena city, only few steps away from the pacific ocean (50 mts), and in the center of the most touristic area of the beach, surrounded by bars and restaurants. Rooms and Cabins at MarSerna have private bathroom and are completely furnished featuring a small freezer, microwave, flat screen tv with cable, free Wi Fi. Each unit, also has a terrace and free private parking. Breakfast is delivered every morning to the room in box format to be prepared. MarSerena is surrounded by gardens, all areas have free Wi Fi, cold water swimming pool and hot water Jacuzzi beside the pool in the garden. We are located 2 kilometers away from the Casino, 5 minutes from the city center of La Serena and 10 kilometers from La Florida airport. Front desk service 24 hour.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Breakfast to go

Free private parking available on-site


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Availability

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Room type
Number of guests
 
1 double bed
1 single bed
and
1 double bed
Bedroom
1 large double bed
Living room
2 sofa beds
Bedroom 1
1 double bed
Bedroom 2
2 single beds
Living room
1 sofa bed
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Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.
Guest reviews

Categories:

Staff
8.9
Facilities
8.3
Cleanliness
8.7
Comfort
8.5
Value for money
8.2
Location
9.4
Free WiFi
7.1

Select topics to read reviews:

Guests who stayed here loved

  • Odimko
    Germany Germany
    The room and amenities are very good overall, the staff is helpful. The breakfast is basic, but it corresponds to the price you may. I especially liked the table tennis available there. Parking is a plus.
  • Maria
    Chile Chile
    todo muy lindo y sobre todo muy tranquilo para descansar en familia y el personal muy bueno y amable y sobre todo las camareras un cien el aseo las felizito todo muy limpio 💞
  • E
    Eduardo
    Chile Chile
    La ubicación del hotel está en una calle demasiado concurrida, el ruido exterior fué un tema a solucionar.
  • Katherine
    Chile Chile
    El desayuno súper rico con todo lo necesario, lo que más me gusto fue que realizaban limoieza
  • Noriel
    Panama Panama
    Todo, su ubicación, la atención del personal... Excelente
  • Kyanny
    Brazil Brazil
    Cama confortável, ar-condicionado, chuveiro quente, banheira e localização.
  • Michael
    Austria Austria
    Sehr schöne Terrasse zum schönen Pool. Parkplatz direkt vor dem Zimmer. Sehr sauber.
  • Moreno
    Chile Chile
    excelente servicio, abrieron la piscina muy bueno todo
  • Higuera
    Chile Chile
    todo fue una experiencia muy agradable ,la amabilidad del personal , lo acogedor del lugar y sus alrededor me senti atendido como un rey y a bajo costo,gracias.
  • Carolina
    Argentina Argentina
    La cercanía de las cabañas a la playa. Limpiaban y cambiaban toallas todos los días. Desayuno mas de lo esperado y hasta original (eran bolsitas con café, té, azúcar, edulcorante, un jugo, crakers, mantequilla, dulce, un sanguchito, barritas de...

Property surroundings

Facilities of MarSerena
Great facilities! Review score, 8.3

Most popular facilities

  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Beachfront
  • Family rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Breakfast

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • Inner courtyard view
  • Garden view
  • View

Outdoors

  • Beachfront
  • Barbecue
  • BBQ facilities
  • Patio
  • Balcony
  • Terrace
  • Garden

Kitchen

  • Cleaning products
  • Electric kettle
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Beach
  • Table tennis
  • Children's playground

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Breakfast in the room
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Kids' outdoor play equipment
  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Laundry
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Private entrance
  • Car hire
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Visual aids: Braille
  • Wheelchair accessible
  • Entire unit located on ground floor

Outdoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool

Wellness

  • Kids' pool
  • Foot bath
  • Sun loungers or beach chairs
  • Public Bath
  • Hot tub/Jacuzzi
    Additional charge

Languages spoken

  • English
  • Spanish

House rules
MarSerena takes special requests - add in the next step!

Check-in
From 16:00 to 00:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 11:00 to 00:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 24
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

LOCAL TAX LAW.

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%

To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

This additional fee (IVA) is not included in the hotel rates and must be paid seperately.

Please inform MarSerena in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

Guests need to meet one or more requirements to stay in this property: proof of full Coronavirus (Covid-19) vaccination, a recent valid negative Coronavirus PCR test, or recent proof of Coronavirus recovery.