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Get the celebrity treatment with world-class service at Hotel Enjoy Pucón

The remodeled Enjoy Pucón Hotel has the best location in the city , on the shores of the beach and inserted in the center of Pucón. The Hotel has a modern spa, gym, pub-restaurant, casino, semi-sports pool and outdoor heated family pool located in our recreation center, business center, as well as spacious common areas, which only a historic building like ours can offer. Most of the rooms have a view to the lake or to the Villarrica volcano, allowing our guests the possibility to enjoy the best views that the destination can offer. Enjoy Pucón Hotel possess spacious and modern rooms, all include cable TV, wifi, hair dryer, private bathroom, air conditioning, among other. Just one Square away is located the Enjoy Pucón Casino, which also has different entertainment activities. Our staff will be happy to give you the best experience and recommend you the best options to know and enjoy your visit such as tours to wilderness areas like Huerquehue and Villarrica, thermal waters, adventure tourism activities (kayak, rafting, zip line, etc), gastronomy, handicrafts, volcano tours, waterfalls tours, cultural activities, among others.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Pucón, this hotel has an excellent location score of 9.6

Breakfast info

Buffet

FREE private parking!

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 double bed
2 single beds
2 single beds
and
1 extra-large double bed
1 extra-large double bed
3 single beds
4 single beds
1 single bed
and
1 double bed
2 single beds
and
1 double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.7
Cleanliness
8.5
Comfort
8.5
Value for money
7.5
Location
9.6
Free WiFi
8.1

Select topics to read reviews:

Guests who stayed here loved

  • Francisca
    Chile Chile
    Beds, showers, breakfast, pool, kids club, attention of the staff
  • Cristian
    Chile Chile
    Remodeled hotel, good facilities, clean, good size rooms, friendly staff, extraordinary location. It has a nursery for children, which is a very good idea to complement a family stay. The breakfast buffet was the best, very wide variety and quality.
  • Christina
    Singapore Singapore
    Wonderful hotel, with beautiful sceneries around, clean, safe and friendly staffs.
  • Luca
    Switzerland Switzerland
    Amazing place, very caring staff. Once again only one person spoke English, which seems like a huge missed opportunity. It wasn't spotless, but clean enough to not care, room was nice, food was ok. Didn't use the gym/spa/pools.
  • Alison
    United States United States
    Friendly, convenient location to town and on the lake, roomy, spectacular view
  • Carlos
    Chile Chile
    HABITACION EXCELENTE, ATENTENCION PERSONAL EXCELENTE,LIMPIEZA EXCELENTE
  • Christian
    Chile Chile
    Hotel muy bello, inmejorable vista al lago, lindas terrazas. Muy buen desayuno.
  • Irene
    Chile Chile
    La ubicación es optima dentro de la ciudad , la vista al lago es hermosa
  • M
    Marcela
    Chile Chile
    El lugar es bello y las instalaciones ee piscinas muy grata el spa bien agradable lo mismo el sauna bien
  • Daniela
    Chile Chile
    En general fue una buena estadía, exquisitas piscinas y el desayuno muy rico también.

Hotel surroundings

Restaurants
1 restaurant on site

  • Bar Restaurante Rangue
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambiance
      Family friendly

Facilities of Hotel Enjoy Pucón

Most popular facilities

  • 4 swimming pools
  • Free parking
  • Free WiFi
  • Family rooms
  • Spa and wellness centre
  • Beachfront
  • Airport shuttle
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

View

  • View

Outdoors

  • Outdoor furniture
  • Beachfront
  • Terrace
  • Garden

Kitchen

  • Cleaning products

Room Amenities

  • Socket near the bed
  • Clothes rack

Ski

  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
    Additional charge

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Live sport events (broadcast)
  • Live music/performance
    Off-site
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
  • Beach
  • Evening entertainment
    Additional charge
  • Horse riding
    Additional chargeOff-site
  • Hiking
    Additional chargeOff-site
  • Canoeing
    Additional chargeOff-site
  • Casino
  • Skiing
    Off-site
  • Fishing
    Additional chargeOff-site

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar
  • Bar
  • Minibar

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible at a location nearby (reservation is not possible).

  • Valet parking
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

4 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Heated pool

Pool 2 - outdoorFree!

  • Open all year
  • All ages welcome

Pool 3 - outdoorFree!

  • Seasonal
  • All ages welcome

Pool 4 - indoorFree!

  • Open all year
  • Adult only

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Neck massage
  • Back massage
  • Spa lounge/relaxation area
  • Spa facilities
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Manicure
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Hotel Enjoy Pucón takes special requests - add in the next step!

Check-in
From 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of US$700 is required on arrival. That's about HK$ 5,443. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 9 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardMaestroRed CompraCash

The fine print
Need-to-know information for guests at this property

All reservations must be guaranteed with a valid Credit Card: Visa, Master Card, Diners Club or American Express. As a guarantee of the reservation, the hotel could apply a withholding -not a charge- 10 days prior to the check-in corresponding to the first night of stay plus tax. Foreigners not resident in Chile are exempt from taxes. This retention will only be effective in case the person does not show up or cancels his / her stay outside the established period. The retention is released once the passenger arrives at the hotel.

Use of the Gym: The minimum age to enter the gym facilities is 14 years old. In such cases, the minor must have the express written authorization of whoever has representation and/or guardianship of the minor and must always be accompanied by an adult who is responsible for him/her at all times.

Use of the SPA is for persons over 18 years of age.

LOCAL TAX LAW

Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Parking is subject to availability due to limited spaces.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of US$700 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.