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Get the celebrity treatment with world-class service at NH Collection Plaza Santiago

Reliable info:
Guests say the description and photos for this property are very accurate.

Boasting an indoor swimming pool and an award-winning restaurant , free WiFi, and all comforts in Santiago. Costanera Center shopping mall is right across the street. The NH Collection Plaza Santiago features a 5-star style and facilities. Guests can workout at the state-of-the-art gym. Rooms are non-smoking and have a chic ambiance, with wooden floors, floor-to-ceiling curtains and an off-white palette with soft ochre accents. There is elegant wood furniture. All rooms have cable TV, minibars and refrigerators. Some bathrooms include baths. An optional full buffet breakfast with fresh juices and pastries is served. Guests can also enjoy breakfast in their rooms. Brass Restaurant offers á la carte specialties. Tobalaba Metro Station is 4 blocks from the NH Collection Plaza Santiago and Arturo Merino Benitez Airport is a 25-minute drive from the hotel. Free private parking is available.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

NH Collection
Hotel chain/brand
NH Collection

Property highlights

Situated in the best rated area in Santiago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Vegan, Gluten-free, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 extra-large double bed
1 extra-large double bed
1 large double bed
or
2 single beds
2 single beds
1 large double bed
or
2 double beds
1 large double bed
or
2 double beds
1 large double bed
or
2 double beds
1 large double bed
or
2 double beds
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Sustainability certification

This property has one or more third-party sustainability certifications.
Guest reviews
Review score
Guest review summary
This is an automated summary based on 618 reviews from the past 12 months.
Guests highlighted the excellent <b>location</b> near attractions and transport. The <b>breakfast</b> was praised for its variety, though some found it lacking. Staff were generally friendly, but some guests noted room for improvement. <b>Room comfort</b> and size were appreciated, while the <b>swimming pool</b> received mixed reviews.
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Categories:

Staff
8.8
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.2
Location
9.5
Free WiFi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Suzanne
    Brazil Brazil
    Location, near to Costanera mall and metro station Room very comfortable and good size
  • Cynthia
    Australia Australia
    The location was excellent, in a really good neighborhood (Las Condes), the hotel layout is really nice and the staff was super helpful to solve any issues. Swimming pool of reasonable size and warm! Excellent to finish the day. I want to...
  • Vinclair
    Switzerland Switzerland
    the hotel is great. Perfect location at an affordable price compared to other neighbor hotels
  • Leandro
    Brazil Brazil
    Breakfast excelent, with a variety of foods. Location is amazing, close to the metro station Tobalaba and Sky Costanera Mall.
  • Michał
    Poland Poland
    Location was great, breakfast quite good. The pool and gym. The comfortable bed and pillows.
  • Glenn
    United Kingdom United Kingdom
    Location was excellent, breakfast was very good with a very varied choice all fresh
  • Juan
    Colombia Colombia
    Every part of it was wonderfull Carlos the waiter was amazing
  • Claudia
    Argentina Argentina
    The location is the best for me, Las Condes is a very safety zone. You also have a lot of options for having lunch or dinner and the Costanera Center Mall in front of the hotel. The breakfast was very completed, I loved the coffee machine. The...
  • Keeva
    Ireland Ireland
    Great hotel with excellent staff. We requested a quiet room and were specifically allocated a room with newer windows and perfect soundproofing - even though we were overlooking a road we couldn’t hear a thing (and I, annoyingly hear everything,...
  • Romuald
    Poland Poland
    Breakfast ok, but everday the same menu. Scramblet eggs must be improve. To much sweets. Room 1610 fantastic few on city.

Hotel surroundings

Restaurants
1 restaurant on site

  • A Bras
    • Cuisine
      International
    • Ambiance
      Family friendly • Traditional • Romantic

Facilities of NH Collection Plaza Santiago
Great facilities! Review score, 8.6

Most popular facilities

  • Indoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Fitness centre
  • Non-smoking rooms
  • 24-hour front desk
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Free toiletries
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Coffee machine
  • Electric kettle

Room Amenities

  • Clothes rack

Pets
Pets are allowed. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Valet parking
  • Parking garage

Reception services

  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Accessibility

  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool is on rooftop

Wellness

  • Fitness
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • Portuguese

House rules
NH Collection Plaza Santiago takes special requests - add in the next step!

Check-in
From 15:00 to 16:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 06:00 to 09:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardCash

The fine print
Need-to-know information for guests at this property

- Please note that extra beds are only available in superior rooms upon reservation. Guests must contact the property for this request - This property is 100% non-smoking - Based on local tax laws, all children citizens and foreigner residents must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA), the payment must be made in US dollars and a copy of the immigration card and passport must be presented - The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately. When booking more than 9 rooms, different policies and conditions will be applied Please note that dogs and cats are allowed upon request and subject to approval. The maximum weight is 25kg. A charge of USD $35 per night will be applied (max of 2 pets per room). Guide dogs stay free of charge.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.