Reliable info:
Guests say the description and photos for this property are very accurate.

Ideally located in the commercial centre of Futian District, the Futian Shangri-La Hotel Shenzhen stands at 40 stories, making it one of the city’s landmarks. Featuring free WiFi, a heated indoor pool, 3 restaurants and 1 lobby lounge, it is just steps away from Shenzhen Convention & Exhibition Centre and Shenzhen Civic Centre. Metro Station is a 2-minute walk away. From 01 September 2020 to 30 June 2021, all guests can enjoy free minibar on the day of arrival. Futian Shangri-La Hotel Shenzhen is a 5-minute walking distance from Futian Station and 14 minutes away from Hong Kong West Kowloon Station by high-speed railway. And it is 30-minute drive from Shenzhen Bao’an International Airport. The hotel is a 15-minute drive from Louhu Railway Station and Shekou Ferry Terminal. Featuring over-sized windows with views of the parks or city skyline, spacious rooms come with a 35-inch LCD TV with CD and DVD player. Comfortable arm chair, walk-in wardrobe and modern artwork can also be found in each unit. The ample marble bathrooms include a bathtub and a 15-inch LCD TV. To relax, guests can exercise at the outdoor tennis court. CHI, the Spa at Shangri-La, provides personal space and soothing massages by skilled therapists. Shangri-la Futian also has a business centre and provides laundry and valet services. Guests can enjoy international buffet and à la carte dishes at Café Zen, Chinese Huaiyang cuisines at Shang Garden or Cantonese delicacies at Seventh Son Restaurant. Handcrafted cocktails, beverages and snacks are on offer at Lobby Lounge. Guests can have desserts and light food at Shang Gourmet.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Shangri-La Group
Hotel chain/brand
Shangri-La Group

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Asian, American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
1 extra-large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
2 single beds
or
1 large double bed
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Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.2
Comfort
9.2
Value for money
8.6
Location
9.4
Free WiFi
9.1
High score for Shenzhen
Select topics to read reviews:

Guests who stayed here loved

  • Li
    Singapore Singapore
    It is near to the Futian Hi Speed Station, as well as to the city link underground mall. Most importantly, the room is excellent, nothing to complain at all. Great hotel. Great stay.
  • Agustina
    Hong Kong Hong Kong
    Staff are great, very helpful. They provide us with good info about the area, transport, etc. Premium location when coming from HK by train. Room was spacious and very clean.
  • Linda
    Hong Kong Hong Kong
    Great view of the park & area, we could also see the tennis courts below. The room was very spacious and well furnished. It was our second stay (2 years ago) and we would stay here again. We love the indoor pool, huge gym and tennis courts.
  • Sabatini
    Hong Kong Hong Kong
    Very nice location, friendly staff and facilities were also very good.
  • Youping
    United Kingdom United Kingdom
    I loved my stay. Great services, great location and very clean room with a nice view.
  • Illiana
    Hong Kong Hong Kong
    Staff were lovely, the room was incredible with fantastic views. Thank you for the free upgrade :)
  • Daniel
    Australia Australia
    Location is very good in the heart of everything, including restaurants and the expo. The room spacious with really good views. The clubhouse level was a bonus.
  • Thijs
    Netherlands Netherlands
    Great hotel. Very spacious and clean. A lot of elevators, even though there was a conference I never had to wait long. The fitness is great! Centrally located in a very nice district of Shenzhen
  • Sanket
    Hong Kong Hong Kong
    I had a good time at shangrila. Great location and easy access to different tourist spots. Special thanks to concierge staff ANDY HE who assisted multiple times to our different queries. Andy speaks very good English and was able to understand our...
  • Danijel
    Serbia Serbia
    Amazing clean hotel with extraordinary location in Futian! Grate spa!

Hotel surroundings

Restaurants
2 restaurants on site

  • Shang Garden
    • Cuisine
      Chinese
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Modern
  • Cafe Zen
    • Cuisine
      Chinese • Asian
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Modern

Facilities of Futian Shangri-La, Shenzhen,Near to Shenzhen Convention&Exhibition Centre, Futian Railway Station
Great facilities! Review score, 9

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Spa and wellness centre
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Bedroom

  • Wardrobe or closet
  • Alarm clock
  • Dressing room
  • Extra long beds (> 2 metres)

View

  • City view
  • View

Outdoors

  • Outdoor fireplace
  • Sun terrace
  • BBQ facilities

Kitchen

  • Electric kettle

Room Amenities

  • Drying rack for clothing
  • Clothes rack

Activities

  • Aerobics
  • Live music/performance
  • Themed dinner nights
    Additional charge
  • Temporary art galleries
    Additional charge
  • Hot tub
  • Golf course (within 3 km)
    Additional charge
  • Tennis court
    Additional charge

Living Area

  • Sofa
  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • CD player
  • DVD player
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in the rooms and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Grocery deliveries
  • Shared lounge/TV area
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Soundproofing
  • Car hire
  • Laptop safe
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • Pool with view
  • Heated pool
  • Pool/beach towels
  • Sun loungers or beach chairs

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Hair treatments
  • Make up services
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
  • Fitness centre
  • Sauna

Languages spoken

  • German
  • English
  • Malay
  • Dutch
  • Cantonese
  • Chinese

House rules
Futian Shangri-La, Shenzhen,Near to Shenzhen Convention&Exhibition Centre, Futian Railway Station takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children older than 1 year are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

1 - 2 years
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
CNY 408 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBUnionPay debit cardUnionPay credit cardCash

The fine print
Need-to-know information for guests at this property

Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's fitness centre and swimming pool are now closed until further notice.

Guests are required to show a valid government-issued ID card or passport upon check-in.

Should the guests make reservations, please fill in the first name and last name in Pinyin or Latin letters.

Please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, some restaurants, lounges, health club, spa centre and business centre are now closed until further notice. During this period, in-room dining service is available.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Futian Shangri-La, Shenzhen,Near to Shenzhen Convention&Exhibition Centre, Futian Railway Station in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.