Reliable info:
Guests say the description and photos for this property are very accurate.

W Suzhou is an icon of visionary design, a destination for the bold traveler, daring to connect with the old and the new. An unmistakable and dynamic lifestyle hub in Suzhou, W hotel and Suzhou center energize and modernize the city. Setting the scene with its dramatic living room; high floor venues overlooking the Jinji lake, provide a renewed perspective. All of Suite bathrooms come with a Dyson hairdryer. W Suzhou differentiation is reflected via creative and unique offerings with local twists - appealing to corporate international and domestic travelers and those having meetings experiences in our banquet and catering areas. W weekend leisure experiences are sought after with Jinji lake views and direct access to the Suzhou center shopping mall, lakeside, parks and transportation. Outdoor spaces heighten the story of Suzhou – the garden city. Guests are recharged to look good, feel good, go longer and stay later with body elements throughout our AWAY Spa, FIT, WET. The classic and local flavours can be enjoyed at SUYAN Chinese restaurant. THE KITCHEN TABLE offers international buffet along with ample conviviality and leisure. Guests can also drop by WOOBAR for casual snacks and sips during the day. SOL37, a mastery of shadow or light in all forms, a gastro lounge, the icon of Suzhou. Extraordinary W wedding and event experiences defy expectation and spark imagination. An amplified theater of spontaneous and playful insider access to What’s New/Next experiences, for the risk taker.

Couples particularly like the location — they rated it 9.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

W Hotels
Hotel chain/brand

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet, Breakfast to go

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
2 double beds
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Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.1
Comfort
9.0
Value for money
8.0
Location
9.4
Free WiFi
9.2
High score for Suzhou

Select topics to read reviews:

Guests who stayed here loved

  • Adam
    Slovakia Slovakia
    Fantastic location, breakfast was incredible, staff was always very nice. The overall atmosphere and design of the hotel make it seem like it's suitable for younger people, but nearly everyone would feel good staying there. Rooms feel super modern...
  • Kian
    Singapore Singapore
    Great room decoration, variety of pillow to choose, room temperature adjustable to our liking.
  • Max
    Denmark Denmark
    Amazing hotel! Beautiful room and view! Staff was very friendly especially vicky!
  • Willi
    Germany Germany
    W Hotel in Suzhou wie immer ein Traum, das Frühstück ist sensationell, für allen etwas dabei. Direkt am Shopping Center liegend mit direkter Anbindung, bietet das W eine hervorragende Freizeitgestaltung.
  • Matthias
    Germany Germany
    Excellent room design with a lot of space and nice features. Super friendly staff and good food options within the hotel. View was extraordinary, parking included, direct access to the shopping mall, nice cocktails at the reception bar. Excellent...
  • Violaine/loic
    France France
    Tout! Bravo! Un des meilleurs hôtel que j ai visité. Le petit déjeuner est sensationnel!
  • Willi
    Germany Germany
    W ist ein hervorragendes Hotel, es lässt nichts an Wünschen übrig. Das Frühstück ist sensationell und lädt zu einem ausgiebigen Brunch aus, es gibt nichts was es nicht gibt. Die Lage ist sensationell, direkter Zugang zum Shopping Center Personal...
  • Willi
    Germany Germany
    W ist ein hervorragendes Hotel, es lässt nichts an Wünschen übrig. Das Frühstück ist sensationell und lädt zu einem ausgiebigen Brunch aus, es gibt nichts was es nicht gibt. Die Lage ist sensationell, direkter Zugang zum Shopping Center Personal...
  • Ran
    Israel Israel
    Perfect location. Perfect rooms. Perfect service…. Perfect hotel.
  • Margaret
    China China
    Location was great. Connected to Suzhou center mall with various restaurants.

Hotel surroundings

Restaurants
2 restaurants on site

  • The Kitchen Table
    • Cuisine
      Chinese • Seafood • Local • Asian • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Modern • Romantic
  • Suyan
    • Cuisine
      Cantonese • Chinese • Local
    • Open for
      Lunch • Dinner
    • Ambiance
      Traditional • Modern • Romantic

Facilities of W Suzhou - Jinji Lake
Great facilities! Review score, 9

Most popular facilities

  • Indoor swimming pool
  • Free WiFi
  • Free parking
  • Fitness centre
  • Non-smoking rooms
  • Spa and wellness centre
  • 2 restaurants
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden

Kitchen

  • Electric kettle

Room Amenities

  • Clothes rack

Activities

  • Happy hour
    Additional charge
  • Evening entertainment
    Additional charge
  • Nightclub/DJ
    Additional charge
  • Games room
  • Hot tub

Media & Technology

  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Internet
WiFi is available in public areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Electric vehicle charging station

Reception services

  • Invoice provided
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Heating
  • Car hire
  • Packed lunches
  • Carpeted
  • Soundproof rooms
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Pool with view
  • Pool/beach towels

Wellness

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Massage chair
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Make up services
  • Facial treatments
  • Beauty Services
  • Public Bath
    Additional charge
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre

Languages spoken

  • English
  • Spanish
  • French
  • Japanese
  • Korean
  • Malay
  • Thai
  • Turkish
  • Chinese

House rules
W Suzhou - Jinji Lake takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Check-out
From 04:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash