Mercure Hotel Mannheim am Rathaus
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Mercure Hotel Mannheim am Rathaus
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Reliable info:
Guests say the description and photos for this property are accurate.
This modern, 3-star hotel is a 4-minute walk from the Mannheim town hall. It offers Wi-Fi, regional and international food, and great transport connections. The Mercure Mannheim am Rathaus has bright rooms with air conditioning, satellite TV, and desks. The Mercure Mannheim’s Relax restaurant is open for lunch and dinner Monday-Friday. Guests can also relax on the garden terrace or in the Piemont bar. The Rathaus Mannheim tram stop is a 4-minute walk away from the Mercure. It connects you to the Rosengarten congress centre in 10 minutes and the SAP Arena in 25 minutes.
Couples particularly like the location — they rated it 8.4 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Private parking
- Free WiFi
- Non-smoking rooms
- Restaurant
- 24-hour front desk
- Facilities for disabled guests
- Terrace
- Tea/coffee maker in all rooms
- Bar
Mercure
Hotel chain/brand
Property highlights
- AccessibilityLift, Facilities for disabled guests
- ParkingPrivate parking, On-site parking, Parking garage, Accessible
- ViewsCity view, Garden view
Guest reviews
Review score
Guest review summary
This is an automated summary based on 224 reviews from the past 12 months.
Guests praised the <b>central location</b> and <b>friendly staff</b> at the accommodation. <b>Breakfast</b> received mixed reviews with some finding it pricey. <b>Room cleanliness</b> and comfort were also mixed, with some noting small bathrooms. <b>Parking</b> was convenient but considered expensive by some guests.
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Categories:
Staff
8.8
Facilities
8.0
Cleanliness
8.4
Comfort
8.3
Value for money
7.9
Location
8.4
Free WiFi
8.1
Select topics to read reviews:
Guests who stayed here loved
Aleksia
Germany“The room was cozy and had everything we needed for a comfortable stay. Highly recommend to anyone visiting the area.”
Graham
Ireland“Despite the hotel being full it was extremely quiet.”
Camille
Belgium“- The location is great - The bedroom is spacious”- Cenk
Estonia“Helpful staff and quite environment. Close to restaurants. Having a good garden.” 
Imperialbeermonster
United Kingdom“The room was great with a good shower and comfortable bed and most importantly air conditioning. The breakfast was fine too plenty of choice.”
Nongnapat United Kingdom“The room was spacious, and the bathroom was very nice and clean. The city centre was also not far away from the hotel, and the staff was accommodating and friendly.”
Marija
Serbia“You could stress on check-in a non cleaning room option for points”- Colin United Kingdom“Good-sized comfortable room. Very good buffet breakfast with a wide and varied choice, but expensive @ 20 Euro. Location OK a few minutes walk from the Altes Rathaus and Paradeplatz in the centre of town.”
- Wioleta
Poland“Everything - it is a perfect place to stay in Mannheim.” 
Yu-mei Germany“After checked-in, my room was on the third floor. Soon after moving in, I noticed that there was some dirt stuck to the carpet. I tried to remove the dirt but it was impossible. I then told the staff in the lobby and showed the pictures of the...”
Hotel surroundings
Restaurants1 restaurant on site
- Relax
- CuisineLocal
- AmbianceModern
Facilities of Mercure Hotel Mannheim am RathausGreat facilities! Review score, 8
Most popular facilities
- Private parking
- Free WiFi
- Non-smoking rooms
- Restaurant
- 24-hour front desk
- Facilities for disabled guests
- Terrace
- Tea/coffee maker in all rooms
- Bar
Bathroom
Bathroom
- Toilet paper
- Towels
- Private bathroom
- Toilet
- Hairdryer
- Shower
Bedroom
Bedroom
- Linen
Outdoors
Outdoors
- Outdoor furniture
- Sun terrace
- Terrace
- Garden
Room Amenities
Room Amenities
- Socket near the bed
PetsPets are allowed. Charges may be applicable.
Pets
Activities
Activities
- Bicycle rentalAdditional charge
Living Area
Living Area
- Desk
Media & Technology
Media & Technology
- Satellite channels
- Radio
- Telephone
- TV
- Pay-per-view channels
Food & Drink
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagne
- Special diet menus (on request)
- Snack bar
- Breakfast in the room
- Bar
- Tea/Coffee maker
InternetWiFi is available in all areas and is free of charge.
Internet
ParkingPrivate parking is possible on site (reservation is not needed) and costs € 16 per day.
Parking
- Parking garage
- Accessible parking
Reception services
Reception services
- Invoice provided
- Luggage storage
- Tour desk
- Express check-in/check-out
- 24-hour front desk
Cleaning services
Cleaning services
- Daily housekeeping
- LaundryAdditional charge
Business facilities
Business facilities
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
Safety & security
- Fire extinguishers
- CCTV in common areas
- Smoke alarms
- Key card access
- Safety deposit box
General
General
- Vending machine (snacks)
- Vending machine (drinks)
- Air conditioning
- Non-smoking throughout
- Allergy-free room
- Wake-up service
- Heating
- Packed lunches
- Carpeted
- Soundproof rooms
- Lift
- Ironing facilities
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake up service/Alarm clock
Accessibility
Accessibility
- Upper floors accessible by elevator
Languages spoken
Languages spoken
- German
- English
House rulesMercure Hotel Mannheim am Rathaus takes special requests - add in the next step!
Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of € 50 is required on arrival. That's about HK$ 403. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
Children and beds
Child policies
Children are not allowed.
Cot and extra bed policies
Adult (18+ years)
Extra bed upon request
Free
Cots and extra beds are not available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 2 rooms, different policies and additional supplements may apply.
This property accepts
The fine printNeed-to-know information for guests at this property
Please note that the RELAX restaurant offers a small menu on weekends and holidays.
Please note that the restaurant is closed on Sundays.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of € 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.
