Offering a central location just a 3-minute walk from Hamburg Main Station, this 3-star hotel offers modern rooms, 24-hour reception and free Wi-Fi internet. The bright rooms at Hotel Polo am Zob each have cable TV, and the private bathrooms come with a hairdryer. A rich breakfast buffet is available each morning in the breakfast room, featuring a wide range of hot and cold dishes. Restaurants and cafés can be found right outside the hotel. Hotel Polo is a 10-minute walk from Hamburg’s pretty Old Town district, featuring many theatres and historical churches.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 377 reviews from the past 12 months.
Guests positively mentioned the accommodation's <b>central location</b> and proximity to public transport. The staff received praise for their friendliness. However, guests expressed concern about <b>room comfort</b> and <b>bed comfort</b>, noting outdated furnishings. <b>Room cleanliness</b> received mixed reviews, with some finding it satisfactory.
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Categories:

Staff
7.9
Facilities
6.0
Cleanliness
6.5
Comfort
6.2
Value for money
6.6
Location
7.4
Free WiFi
7.2
Low score for Hamburg
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Hotel surroundings

Facilities of Hotel Polo am ZOB

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • 24-hour front desk
  • Heating

Bathroom

  • Bath or shower
  • Private bathroom
  • Toilet
  • Hairdryer

View

  • Inner courtyard view
  • City view
  • View

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone

Food & Drink

  • Wine/champagne
    Additional charge
  • Snack bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs € 15 per day.

  • Parking garage

Services

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Concierge service
  • Luggage storage
    Additional charge
  • Packed lunches
  • Express check-in/check-out
    Additional charge
  • Wake up service/Alarm clock
  • 24-hour front desk

Reception services

  • Invoice provided

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Safety deposit box

General

  • Minimarket on site
  • Non-smoking throughout
  • Heating
  • Soundproofing
  • Family rooms
  • Non-smoking rooms

Languages spoken

  • German
  • English
  • Dutch

House rules
Hotel Polo am ZOB takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 00:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 4 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroDiscoverEC-CardUnionPay credit cardBankcardCash

The fine print
Need-to-know information for guests at this property

Children and Extra Beds are subject to availability and must be confirmed by Hotel Polo am ZOB.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.