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Set in the Neuenheim district of Heidelberg, Rafaela Hotel is within a 15-minute walk of Heidelberg's Old Town district with the theatre and university. Heidelberg Castle and Heidelberg Zoo are also less than 2 km away. The units in the hotel are equipped with a flat-screen TV with cable channels. Every room comes with a private bathroom with a shower and free toiletries. The modern bathrooms with glass doors are half-openly integrated into the room.Guest rooms will provide guests with a fridge. There is a children's playground on site. Mannheim City Airport is 14 km away.

Couples particularly like the superb location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (9.4)

Breakfast info

Continental, Vegetarian, Gluten-free, Buffet


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 sofa bed
and
1 large double bed
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Guest reviews

Categories:

Staff
9.7
Facilities
9.2
Cleanliness
9.5
Comfort
9.4
Value for money
9.0
Location
9.4
Free WiFi
8.8
High score for Heidelberg

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Guests who stayed here loved

  • Daniel
    Czech Republic Czech Republic
    nice location, quiet and nicely designed rooms with a view to a small square, the staff is very kind and helpful.
  • Linda
    Netherlands Netherlands
    We are all about cleanliness, and Rafael Hotel did not disappoint. The beds and shower was also amazing. Support staff helpful and friendly too.
  • Thomas
    United States United States
    exceptional service, very kind staff, super comfortable beds, delicious breakfast, modern hotel in a nice neighborhood super walkable to everything in Heidelberg.
  • Harald
    Germany Germany
    The hotel is run by very professional and friendly staff who were willing to even adapt my booking to suit changes in my schedule. It is ideally situated with easy access to the old city, and University Hospital. In a quiet area with good...
  • Silvynick
    Italy Italy
    The kindness of the staff. The location. Very clean.
  • Mara
    Luxembourg Luxembourg
    Beautiful spacious room, very nice welcome, helpful staff. The location is great, a very nice short walk to the city center
  • Stanislava
    Canada Canada
    Amazing staff, amazing room, amazing location, absolutely massive washroom. I would personally say the room was underpriced.
  • Lynne
    Australia Australia
    Good location, friendly staff and nice touches like water and chocolates in the room
  • Phil
    Canada Canada
    The hotel is located across from the Market square and within walking distance to the river. The hotel is very modern, the room have air conditioning and the beds are extremely comfortable. It does provide a good breakfast.
  • Yiannis
    Cyprus Cyprus
    Location was amazing. Facilities was clean and great. Staff was excellent. Very helpful and very kind. They welcomed us and helped us with every issue we had with our flight. They satisfied every need we had. Breakfast was great. 100% recommended.

Hotel surroundings

Facilities of Rafaela Hotel Heidelberg
Great facilities! Review score, 9.2

Most popular facilities

  • Parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Bar
  • Lift

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Children's playground

Living Area

  • Seating Area
  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • TV

Food & Drink

  • Wine/champagne
    Additional charge
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not possible) and costs € 19.50 per day.

  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out

Entertainment and family services

  • Kids' outdoor play equipment
  • Board games/puzzles

Cleaning services

  • Daily housekeeping

Business facilities

  • Fax/photocopying
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Key card access
  • Safety deposit box

General

  • Minimarket on site
  • Shared lounge/TV area
  • Hypoallergenic
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Hardwood or parquet floors
  • Heating
  • Soundproofing
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Non-smoking rooms

Accessibility

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

House rules
Rafaela Hotel Heidelberg takes special requests - add in the next step!

Check-in
From 15:00 to 22:00
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 06:30 to 10:30
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
€ 15 per child, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
VisaMastercardMaestroEC-CardCash

The fine print
Need-to-know information for guests at this property

Please inform Rafaela Hotel Heidelberg in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.