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Get the celebrity treatment with world-class service at Mansion Alcazar

Reliable info:
Guests say the description and photos for this property are very accurate.

Mansion Alcazar is a colonial boutique hotel in the centre of the vibrant city of Cuenca. It offers elegant accommodations with queen size beds, free parking and complimentary Wi-Fi. Rooms at the Mansion Alcazar are tastefully decorated with antique wood furnishings. All have air conditioning, LCD and cable TV and fresh flower bouquets. Suites offer a king size bed, a separate lounge area and scenic garden views. The bar at the Mansion Alcazar offers an extensive wine list, which guests can enjoy in the hotel´s jasmine flower garden. They can also dine in Cocotte restaurant which offers French thematic. The hotel is conveniently situated only 3 km from the Mariscal Lamar Airport, and a short walk from the Parque Calderon Square. An airport shuttle is available.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Cuenca, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended

Private parking available


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Availability

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Room type
Number of guests
 
1 extra-large double bed
1 single bed
2 single beds
1 large double bed
2 single beds
1 large double bed
Bedroom
1 extra-large double bed
Living room
1 sofa bed
2 double beds
Bedroom
1 large double bed
Living room
1 sofa bed
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Guest reviews

Categories:

Staff
9.6
Facilities
9.2
Cleanliness
9.3
Comfort
9.3
Value for money
8.8
Location
9.7
Free WiFi
8.9
High score for Cuenca

Select topics to read reviews:

Guests who stayed here loved

  • Joanne
    United Kingdom United Kingdom
    A beautiful hotel with the most amazing service. Our room was well appointed and immaculate. The overall attention to detail is excellent - we hope to return.
  • Carla
    Ecuador Ecuador
    The staff were gentle and professional, the place is amazing!
  • Meiling
    United Kingdom United Kingdom
    The historical building was once a home to an Ambassador so it does feel more like going into someone’s home. Even the cheapest room is full of pictures and very well furnished. It’s less than eight minutes to the Cathedral de la Immaculada...
  • Valeska
    Brazil Brazil
    The hotel is beautiful and welll located, staff friendly and helpful. the room was clean, comfortable and well decorated.
  • Priya1983
    Netherlands Netherlands
    The colonial interior of the hotel, it was beautiful. And the gardens. Amazing!
  • Philip
    United Kingdom United Kingdom
    Stunning architecture, wonderful location, fabulous staff, quiet for major city centre. Beautiful throughout.
  • Robert
    Netherlands Netherlands
    the service and breakfast were outstanding. beautiful garden. very comfortable beds and bathroom
  • Lisa
    United Kingdom United Kingdom
    Beautiful hotel with lovely garden and internal courtyard. Amazing staff team. Comfortable and very clean.
  • Riccardo
    Italy Italy
    truly stunning location with incredibly well kept interiors and furniture
  • Yuzo
    Angola Angola
    The location, room, breakfast and ambient was excellent. Especially the patio which had a beautiful english garden was unforgettable. The famous French brand (L’occitane) was used for all amenities including body soap, shampoo and conditioner...

Hotel surroundings

Restaurants
1 restaurant on site

  • Cocotte
    • Cuisine
      French
    • Open for
      Lunch • Dinner
    • Ambiance
      Family friendly • Traditional • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Facilities of Mansion Alcazar
Great facilities! Review score, 9.2

Most popular facilities

  • Private parking
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Non-smoking rooms
  • Restaurant
  • Facilities for disabled guests
  • Room service
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Additional toilet
  • Bath or shower
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Outdoor furniture
  • Garden

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Live music/performance

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Parking garage

Reception services

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Babysitting/child services
    Additional charge

Cleaning services

  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Designated smoking area
  • Non-smoking throughout
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Wheelchair accessible

Wellness

  • Full body massage
  • Back massage
  • Spa/wellness packages
  • Steam room
  • Spa facilities
  • Make up services
  • Facial treatments
  • Beauty Services
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Sauna

Languages spoken

  • English
  • Spanish

House rules
Mansion Alcazar takes special requests - add in the next step!

Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaDiners ClubMaestroDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.