Reliable info:
Guests say the description and photos for this property are very accurate.

This hotel is strategically located, just 300 metres from Madrid’s Atocha-AVE Train and Metro Station and Reina Sofia Art Gallery. It offers modern, air-conditioned rooms with satellite TV. Rooms at the hotel are also heated, and come with a work desk, safe and minibar. The private bathroom is equipped with a hairdryer and amenities. The AC Hotel Carlton Madrid has a café-restaurant, offering lunch, dinner and snacks. A buffet breakfast is served until late. The Art Triangle and the Botanic Gardens are within a short walk of the hotel. There are also good public transport links. Palos de la Frontera Metro Station is just 250 metres away.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

AC Hotels by Marriott
Hotel chain/brand
AC Hotels by Marriott

Property highlights

Situated in the best rated area in Madrid, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
1 extra-large double bed
1 extra-large double bed
2 single beds
1 double bed
2 single beds
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.1
Location
9.2
Free WiFi
9.2
High score for Madrid

Select topics to read reviews:

Guests who stayed here loved

  • Ross
    Australia Australia
    Nice room, good location, handy to trains/public transport.
  • Edith
    South Africa South Africa
    Thr hotel was perfect, perfect location, food and staff was very friendly
  • Delgado
    United Kingdom United Kingdom
    I stayed at this hotel during my visit to Madrid and was very satisfied. The room was modern, with an elegant and contemporary design. Everything was spotlessly clean, which made the stay even more comfortable. The bed was large and very...
  • Brandon
    Malta Malta
    Room was super nice and comfortable, friendly and helpful staff and very clean. Excellent location
  • N
    Nick
    Jersey Jersey
    room, breakfasts, all staff dealings including reception, bar and resterant staff
  • James
    United States United States
    What an incredible staff! From the front desk to housekeeping, everyone had a smile and greeted us enthusiastically. The room was nice!
  • Marie
    Ireland Ireland
    Love everything about the hotel. The location is great, near Atocha station, El Retiro park and all the galleries. Breakfast is wonderful with a great selection. Best of all are the staff, so friendly and helpful.
  • Ignatius
    Hong Kong Hong Kong
    Located within walking distance from Madrid Atocha Station and Palos de la Frontera metro station. Friendly staffs. The hotel is clean, modern, and quiet. Spacious bathroom with big hot tub. Wonderful breakfast.
  • Konwinski
    South Africa South Africa
    Location relatively convenient to Atocha within walking distance, with a lift for hauling luggage up. Clean room, as described and requested, with extra pillows, a safe, a minibar, and electric plug points near the bed. The room was very quiet...
  • David
    Australia Australia
    Excellent location especially for museums/art galleries and Retiro

Hotel surroundings

Restaurants
1 restaurant on site

  • Restaurante #1
    • Cuisine
      Spanish

Facilities of AC Hotel Carlton Madrid by Marriott
Great facilities! Review score, 8.9

Most popular facilities

  • Free WiFi
  • Family rooms
  • Fitness centre
  • Restaurant
  • 24-hour front desk
  • Room service
  • Lift
  • Heating
  • Bar

Bathroom

  • Additional toilet
  • Toilet
  • Free toiletries
  • Hairdryer

Bedroom

  • Wardrobe or closet

Activities

  • Bicycle rental

Media & Technology

  • Flat-screen TV
  • Telephone
  • TV

Food & Drink

  • Coffee house on site
  • Bar
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safety deposit box

General

  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Soundproof rooms
  • Lift
  • Family rooms
  • Wake up service/Alarm clock
  • Room service

Wellness

  • Fitness centre

Languages spoken

  • English
  • Spanish
  • French

House rules
AC Hotel Carlton Madrid by Marriott takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubDiscoverCash

The fine print
Need-to-know information for guests at this property

Guests who wish to request a disabled room should contact the property using the details provided on the booking confirmation to check that the room meets their needs.

When booking more than 4 rooms, different policies and additional supplements may apply.