Please note that when booking 3 or more rooms, or reservations for more than 9 guests, different policies and additional supplements may apply.

Children under 18 years of age cannot stay in shared rooms.

Please note that towels are only provided in private rooms, and available for rent in shared ones.

When travelling with pets, please note that an extra charge of EUR 15 per pet, per night applies. It is necessary to notify the property when making the reservation. Check the availability for pets other than dogs.

Pets are not allowed in shared rooms.

Please be aware that cash payments are not accepted.

License number BBI00059

The consumption of alcoholic beverages is prohibited in the establishment. The consumption of food or drinks is prohibited in the rooms, both in private and shared rooms. The consumption of food and drinks is limited to the dining area.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Ekoos Hostel, Bilbao Eko Hostel您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

客人需於入住前轉帳預付訂金，以作為訂房擔保。住宿處會在完成預訂後聯繫您，提供銀行轉帳相關指示。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。

須支付 € 300 損壞押金。 住宿方將會在您抵達前 天收取這筆款項。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。