This hotel enjoys a fantastic position right on the beachfront at Majorca’s Playa de Palma. Its outdoor pool overlooks the sparkling Mediterranean Sea.. At the Neptuno you can work up a sweat in the sauna or gym before cooling off in the outdoor hot tub or swimming pool. There is also an indoor heated pool open in April and October for the guests. You can also choose to simply relax on a sun lounger on the terrace. In the evening, try a delicious meal in the cafe-restaurant before enjoying a refreshing drink in the lounge bar. Majorca’s nearby capital of Palma is an ideal daytrip from this hotel. This historic city is known as one of the most picturesque in Spain. It 1 outdoor pool overlooks the glistening Mediterranean Sea. This seasonal hotel is open between February and November.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Universal Beach Hotels
Hotel chain/brand

Property highlights

Situated in the best rated area in Playa de Palma, this hotel has an excellent location score of 9.3

Breakfast info

Buffet

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 single beds
2 single beds
2 single beds
2 single beds
1 double bed
2 single beds
2 single beds
Bedroom
2 single beds
Living room
1 sofa bed
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Sustainability
This property has 1 third-party sustainability certification.

  • Certified illustration
    Ecostars
Guest reviews

Categories:

Staff
9.2
Facilities
8.6
Cleanliness
8.9
Comfort
8.8
Value for money
8.2
Location
9.3
Free WiFi
8.2

Select topics to read reviews:

Guests who stayed here loved

  • Brito
    Germany Germany
    Location, possibility to keep luggage in storage and to shower after check-out , the breakfast was great.
  • Ginga
    Spain Spain
    La junior suite con vistas al mar simplemente increible.
  • Abraham
    Austria Austria
    Perfect location, very clean and very friendly staff (Verena from the front office)
  • Seid
    Austria Austria
    Breakfast was great , especially the breakfast room was very cool.
  • Karen
    United Kingdom United Kingdom
    Fabulous location, lovely and clean, very helpful staff and an amazing breakfast too!
  • Penny
    New Zealand New Zealand
    Location good- close to beach, airport, public transport. Lots of options for eating out including bistro at hotel.
  • Lina
    Ukraine Ukraine
    MegaPark next door, everything handled nicely, friendly stuff.
  • Karol
    Slovakia Slovakia
    Really nice and helpful staff, clean rooms, nice hotel, pool with bar and possibility to order food. The hotel included a restaurant with excellent food. A beautiful beach right in front of the hotel. Overall, we were very satisfied.
  • Marco
    United Kingdom United Kingdom
    Everything, front beach, not far from Palma centre, bus stop just next to
  • Fabian
    Switzerland Switzerland
    Comfort, food, location, cleanliness, lovely staff, very uncomplicated to leave luggage and get a taxi for the checkout day

Hotel surroundings

Restaurants
1 restaurant on site

  • Joy Palace
    • Cuisine
      African • American • Italian • Japanese • Korean • Mediterranean • Mexican • Middle Eastern • Pizza • Spanish • Sushi • Thai • Asian • International
    • Open for
      Breakfast • Lunch • Dinner • High tea • Cocktail hour
    • Ambiance
      Modern
    • Dietary options
      Vegetarian • Vegan

Facilities of Universal Hotel Neptuno - Adults Only
Great facilities! Review score, 8.6

Most popular facilities

  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Private bathroom
  • Toilet
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Outdoors

  • Outdoor furniture
  • Beachfront
  • Sun terrace
  • Terrace

Kitchen

  • Coffee machine
  • Electric kettle
  • Refrigerator

Activities

  • Bicycle rental
    Additional charge
  • Beach
  • Cycling
  • Golf course (within 3 km)
    Additional charge

Media & Technology

  • Flat-screen TV

Food & Drink

  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Bar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
No parking available.

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safety deposit box

General

  • Shuttle service
    Additional charge
  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Car hire
  • Soundproof rooms
  • Lift
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

2 swimming pools

Pool 1 - outdoorFree!

  • Open all year
  • All ages welcome
  • Pool/beach towels
  • Pool bar
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool

Pool 2 - indoorFree!

  • Seasonal
  • All ages welcome
  • Heated pool
  • Pool/beach towels
  • Pool cover
  • Sun loungers or beach chairs

Wellness

  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Open-air bath
  • Solarium
  • Fitness centre
  • Sauna

Languages spoken

  • Catalan
  • German
  • English
  • Spanish
  • French
  • Italian

House rules
Universal Hotel Neptuno - Adults Only takes special requests - add in the next step!

Check-in
From 15:00 to 00:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 07:00 to 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children are not allowed.

Cot and extra bed policies

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print
Need-to-know information for guests at this property

Please note that the credt card used to secure the booking must be presented at the property. The credit card holder must be one of the guests staying at the property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Universal Hotel Neptuno - Adults Only in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.