Reliable info:
Guests say the description and photos for this property are very accurate.

Featuring rooms with private bathrooms and free Wi-Fi, Ur-Alde is 5 minutes' walk from San Sebastián’s La Concha Beach. Situated in the Old Town, it is close to many pintxo bars and restaurants. Each attractive room at Ur-Alde offers air-conditioning, free Wi-Fi and has décor based on a different city. There is a minibar, Smart TV Hair dryer, wall USB charger,safe box and a private bathroom with a hydromassage shower. Some rooms have balconies. The centre of San Sebastián is just 5 minutes’ walk from the guest house. San Telmo Museum, and the aquarium are within a 7-minute walk. You can walk to the Kursaal Congress Centre and Zurriola Beach in 10 minutes. Guests receive a discount at a public car park located 10 minutes' walk away.

Couples particularly like the location — they rated it 9.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Donostia-San Sebastián, this property has an excellent location score of 9.7

Want a great night's sleep? This property was highly rated for its very comfy beds.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
or
1 single bed
and
1 double bed
1 large double bed
or
2 single beds
1 large double bed
or
1 single bed
and
1 large double bed
1 large double bed
or
2 single beds
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Guest reviews

Categories:

Staff
9.6
Facilities
8.9
Cleanliness
9.3
Comfort
9.2
Value for money
8.5
Location
9.7
Free WiFi
9.7
High score for Donostia-San Sebastián

Select topics to read reviews:

Guests who stayed here loved

  • Bruce
    Australia Australia
    The room was in an excellent location,the bed comfortable, the shower hot, the staff hospitable. Unfortunately we had a loud man in the next room who disturbed our sleep on several nights. The walls are not solid and noise carries.
  • Emma
    United Kingdom United Kingdom
    Excellent location in the old town, close to the sea. Lively & bustling area. Double glazing meant any external noise was blocked out for a peaceful few nights’ sleep
  • John
    New Zealand New Zealand
    Great location, clean and quiet but right in old town.
  • Terri
    Australia Australia
    The location in the heart of the old town was perfect. The staff were extremely helpful and kind. The room was very clean and the opening doors to the courtyard very quaint. Feel like a local. We were there for the festival , so the city was...
  • Annie
    Ireland Ireland
    Location couldn’t have been better and staff were extremely helpful.
  • Palmer
    Ireland Ireland
    It was in a ideal location with everything on our door step. The two lads were very friendly and helpful. Aritz booked our transfer and taxi for us and showed us where to get the taxi to the bus station. Excellent service and spotless clean with...
  • Goncalo
    Portugal Portugal
    The location is perfect, very close to everything, great restaurants, bars, touristic places. The room is very comfortable and clean. Inside the apartment is very silent, but Im not sure if is the same during the busy season.
  • Ljubica
    Serbia Serbia
    Beautiful pensión at perfect location in the Old Town with comfortable and immaculately clean rooms and so friendly and helpful host. We had a great time.
  • Mater
    France France
    The aimiability of the owner and the personnel. The hotel is well situated and everything’s just great. We had a fabulous stay and will surely comeback.
  • Jane
    United Kingdom United Kingdom
    Great location & condition-a comfy chair would have been a bonus

Property surroundings

Facilities of Ur-Alde
Great facilities! Review score, 8.9

Most popular facilities

  • Parking
  • Free WiFi
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift

Bathroom

  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linen
  • Wardrobe or closet

Kitchen

  • Cleaning products
  • Electric kettle
  • Microwave

Room Amenities

  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack

Activities

  • Bingo
    Additional chargeOff-site
  • Aerobics
    Additional chargeOff-site
  • Archery
    Additional chargeOff-site
  • Live sport events (broadcast)
    Additional chargeOff-site
  • Live music/performance
    Off-site
  • Cooking class
    Additional chargeOff-site
  • Tour or class about local culture
    Additional charge
  • Bike tours
    Additional charge
  • Walking tours
    Additional charge
  • Pub crawls
  • Beach
  • Horse riding
    Additional charge
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Fishing
    Additional chargeOff-site

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Radio
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Minibar

Internet
WiFi is available in all areas and is free of charge.

Parking
Public parking is possible at a location nearby (reservation is not needed) and costs € 28 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • Express check-in/check-out

Cleaning services

  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying

Safety & security

  • Fire extinguishers
  • CCTV in common areas
  • Key card access
  • Key access
  • Safety deposit box

General

  • Air conditioning
  • Non-smoking throughout
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron

Accessibility

  • Wheelchair accessible
  • Upper floors accessible by elevator

Languages spoken

  • English
  • Spanish
  • Basque
  • French

House rules
Ur-Alde takes special requests - add in the next step!

Check-in
Available 24 hours
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Available 24 hours
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 3 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
€ 30 per child, per night
Cot upon request
€ 10 per child, per night
3+ years
Extra bed upon request
€ 30 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardDiners ClubMaestroDiscoverUnionPay credit cardCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Quiet hours
Guests must be quiet between 22:00 and 10:00.

The fine print
Need-to-know information for guests at this property

Please note that front desk opening time is from 9:00am to 3:00pm, please inform the property of your arrival time. If your check in time is going to be later than 3:00 pm, we will provide you with the access code.

Please note that the parking is located at La Concha, a 10-minute walk from Pensión Ur-Alde.

License number: HSS00667

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Ur-Alde in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Quiet hours are between 22:00:00 and 10:00:00.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.