If you plan to arrive outside the reception hours, please contact the property.

Please note that the car park is located in front of 15 rue de Grillenbreit, 68000 Colmar. Guests are kindly asked to notify the property upon reservation if they wish to book a parking space.

Please note that the reception desk is located in front of 1 rue de Grillenbreit, 68000 Colmar.

Please note that guests must bring their own supplies to wash dishes such as dishwasher tablets/liquid, sponges and cloths.

Please note that all rooms are not accessible by lift. Rooms with lift access are possible upon prior request. You can use the Special Requests box when booking or contact the property directly with the contact details found in your booking confirmation.

Please note that the name on the credit card and photo identification must match the name on the booking reservation. If this is not the case, the hotel reserves the right to refuse accommodation.

End-of-stay cleaning is included for stays up to 4 nights. A cleaning service can be provided upon request and at an extra cost.

A weekly housekeeping service is included for stays of 8 nights or more and includes a change of bed linen and towels.

For stays of 5 to 7 nights, a cleaning service can be provided upon request and at an extra cost.

For reservations of 5 rooms or more, special conditions apply. Please contact the property for further details. Contact details can be found on the booking confirmation.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Odalys City Colmar La Rose d'Argent您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

入住時須支付 € 250 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。