Reliable info:
Guests say the description and photos for this property are accurate.

The Relais Saint Jean is a 4-star hotel located in the historic centre of Troyes, in the Champagne-Ardenne region. Guests have access to a fitness centre with a hot tub in the 16th-century cellar. Guest rooms at the Hotel Relais Saint Jean are individually decorated and equipped with free Wi-Fi access. Each is air conditioned and has a private bathroom. Guests can enjoy a drink in the hotel’s private bar or relax in the library. Room service is available and the reception is open 24 hours a day. Private, secure parking is available at the hotel, at a surcharge.

Couples particularly like the location — they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Situated in the best rated area in Troyes, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
1 large double bed
1 double bed
1 large double bed
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Guest reviews

Categories:

Staff
8.5
Facilities
7.5
Cleanliness
7.9
Comfort
7.9
Value for money
7.1
Location
9.5
Free WiFi
6.8
Low score for Troyes

Select topics to read reviews:

Guests who stayed here loved

  • Jonathan
    United Kingdom United Kingdom
    The hotel was great. Good location and nice rooms, the bathrooms need updating. The Wifi was unusable.
  • Carmel
    Australia Australia
    Fantastic central location and friendly, helpful staff
  • Douglas
    Switzerland Switzerland
    Friendly staff-Super parking- best location-clean and spacious room/ Wi-Fi catastrophic/
  • Suzanne
    United Kingdom United Kingdom
    Situated in the centre of Troyes with underground parking.
  • Peter
    United Kingdom United Kingdom
    Location and breakfast were amazing, we had a really great stay enjoying the views of quirky rooftops, wandering the dark streets and sleeping in very comfortable bed. To awake to such a comprehensive and varied breakfast was the icing on the...
  • Mark
    Australia Australia
    Great central location easy access to the shops and restaurants. Car park gave great access to the hotel via underground. Room was nicely furnished and equipped.
  • A
    Alf
    United Kingdom United Kingdom
    Truly impressive architecture Well restored with very comfortable rooms.
  • Michael
    United Kingdom United Kingdom
    Very central and close to good restaurants. Clean, friendly and efficient.
  • David
    United Kingdom United Kingdom
    The location was perfect with parking. Staff were very helpful.
  • Kay
    United Kingdom United Kingdom
    Very quaint property, lots of history attached. Staff fantastic. Charlie and Joffrey were exceptional and really made us feel welcome.

Hotel surroundings

Facilities of Hotel Relais Saint Jean Troyes

Most popular facilities

  • Private parking
  • Free WiFi
  • Fitness centre
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Tea/coffee maker in all rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Bath

Bedroom

  • Wardrobe or closet

Kitchen

  • Electric kettle

Room Amenities

  • Socket near the bed

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Temporary art galleries

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV

Food & Drink

  • Fruits
  • Wine/champagne
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is not needed) and costs € 12 per day.

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • Concierge service
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Entertainment and family services

  • Board games/puzzles

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

General

  • Pet bowls
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Executive lounge access
  • Wake-up service
  • Heating
  • Soundproofing
  • Carpeted
  • Soundproof rooms
  • Lift
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake up service/Alarm clock
  • Room service

Accessibility

  • Upper floors accessible by elevator

Wellness

  • Fitness
  • Spa lounge/relaxation area
  • Hot tub/Jacuzzi
    Additional charge
  • Fitness centre

Languages spoken

  • Arabic
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

House rules
Hotel Relais Saint Jean Troyes takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 18 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 3 years
Extra bed upon request
Free
Cot upon request
Free
4 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 18 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Guests are advised to reserve in advance for access to the hot tub. It is closed on Sunday afternoon and Monday morning.

Parking: Hôtel de Ville, 49 rue Général de Gaulle, level -1

Direct access to the reception.