Reliable info:
Guests say the description and photos for this property are very accurate.

The Mercure Troyes Center occupies a former factory located 500 meters from the historic center of the city. The hotel has just been completely renovated and offers a chic and cozy decor. You will feel like at home. Spacious and functional, the rooms are equipped with a modern private bathroom, air conditioning and satellite TV. In fine weather, you can take advantage of our 2 terraces to enjoy a glass of Champagne or sip a delicious cocktail created by our bar manager. In the morning, wake up gently and enjoy a full of vitamins thanks to our breakfast buffet. The hotel has 3 meeting rooms and a lounge that can accommodate up to 90 people. A paying underground car park 50 meters from the hotel is available by reservation only.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Mercure
Hotel chain/brand
Mercure

Property highlights

Situated in the best rated area in Troyes, this hotel has an excellent location score of 8.9

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 double bed
2 single beds
1 double bed
and
1 sofa bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 332 reviews from the past 12 months.
Guests praised the Mercure Troyes Centre for its comfortable and <b>spacious rooms</b>, excellent <b>breakfast</b>, and <b>friendly staff</b>. The <b>central location</b> was appreciated for easy access to attractions. <b>Parking</b> was convenient, though some found it challenging with larger vehicles.
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Categories:

Staff
9.1
Facilities
8.9
Cleanliness
9.2
Comfort
9.3
Value for money
8.4
Location
8.9
Free WiFi
8.5

Select topics to read reviews:

Guests who stayed here loved

  • Serena
    United Kingdom United Kingdom
    Arrival easy, parking secure and easy to walk through to the hotel nice welcome. Lovely reception area. We were very impressed. Super kind to our dog. Good recommendations for restaurants. Very happy.
  • Y
    Yury
    United Kingdom United Kingdom
    I really enjoyed my stay at the property, even though I only stayed for one night, the room was spacious and very clean. The hotel is well located to explore Troyes, as the historic centre is just a short walk away.
  • Mark
    United Kingdom United Kingdom
    Lovely comfortable room and great location. The secure car parking was reasonably priced @ €12 per night
  • Stuart
    United Kingdom United Kingdom
    Excellent hotel with great rooms and all public areas.
  • Lastmin
    United Kingdom United Kingdom
    Fantastic location with plenty of on site parking and nearby parking. Lovely food places nearby open till late. Great room, comfy bed and nice bathroom.
  • Michael
    Sweden Sweden
    Very nice hotel. My first stay here. Walking distance to the city centre of Troyes. Good parking facility but make sure you have the code before you go down to the entrance for underground garage. Space is very limited at the entrance of the...
  • Veronika
    United Kingdom United Kingdom
    Modern, stylish, super-comfy beds, extremely accommodating staff. I loved the hotel so cannot ask for anything else:)
  • Lesley
    United Kingdom United Kingdom
    Very nice hotel. Rooms very spacious. We were given two adjoining rooms for our family which we hadn't requested, but was appreciated. Ample secure underground parking, reasonably priced at €10 per night. Good location, little bit of a walk into...
  • Louise
    United Kingdom United Kingdom
    What a fabulous renovation, the hotel Looks gorgeous. The staff throughout were brilliant, friendly, helpful, professional and fun. The car park was accessible and convenient. Lovely walk into town for dinner
  • Gillian
    United Kingdom United Kingdom
    Great room and location . Safe underground parking

Hotel surroundings

Facilities of Mercure Troyes Centre
Great facilities! Review score, 8.9

Most popular facilities

  • Private parking
  • Free WiFi
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • 24-hour front desk
  • Room service
  • Lift
  • Bar

Bathroom

  • Toilet
  • Free toiletries
  • Hairdryer

Outdoors

  • Terrace

Pets
Pets are allowed on request. Charges may be applicable.

Living Area

  • Desk

Media & Technology

  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
WiFi is available in all areas and is free of charge.

Parking
Private parking is possible on site (reservation is needed) and costs € 12 per day.

  • Parking garage

Reception services

  • Invoice provided
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Safety deposit box

General

  • Shared lounge/TV area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service

Languages spoken

  • English
  • Spanish
  • French

House rules
Mercure Troyes Centre takes special requests - add in the next step!

Check-in
From 15:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed on request. Charges may be applicable.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

Please note that children under 12 years old can enjoy breakfast for free.

Pets are allowed on request. An extra cost of 12 EUR / night / pet will apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.