Located in the Zona 10 district in Guatemala, Holiday Inn offers its guests free WiFi access and an outdoor pool. The property also has a fitness centre. The functional and elegant rooms feature a full bathroom that includes toiletries and a hairdryer, flat-screen cable TV and some units also boast an iPod dock. Guests can explore the available restaurants close to the Holiday Inn Guatemala. The property also features vending machines with drinks and snacks, a bar and a restaurant on site. Meeting facilities, luggage storage and a tour desk are available for guests as well. Free parking is offered on site. La Aurora International Airport can be reached in a 10-minute drive. The charge will be made with the hotel's exchange rate, which may vary according to what is presented in Booking. From March 31, 2023, thru May 08th, 2023, we will be renovating our rooms for a better stay. We do apologize for any inconvenience and appreciate your understanding. It´ll take us a short time to make a better hotel for you!

Couples particularly like the location — they rated it 9.2 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Holiday Inn Hotels & Resorts
Hotel chain/brand
Holiday Inn Hotels & Resorts

Property highlights

Top location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American, Buffet

Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
2 large double beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 135 reviews from the past 12 months.
Guests highlighted the excellent <b>location</b> and <b>room comfort</b> at the Holiday Inn Guatemala. The staff received praise for their friendliness, and the rooms were noted for their <b>cleanliness</b>. However, guests had mixed feelings about the <b>breakfast</b> options and <b>value for money</b>. <b>Bed comfort</b> was also appreciated.
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Categories:

Staff
8.9
Facilities
8.8
Cleanliness
9.2
Comfort
9.2
Value for money
8.4
Location
9.3
Free WiFi
9.0
High score for Guatemala
Select topics to read reviews:

Guests who stayed here loved

  • Miriam
    Guatemala Guatemala
    Location, comfortable bed and pillows, clean, good food, efficient room service
  • Mosquera
    Guatemala Guatemala
    The beds were so comfortable, I really didn't want to get up, also the breack fast really good, and the locarion in the city is son central, esay to get, walk and go to places. really good hotel
  • Christian
    El Salvador El Salvador
    The room was clean, nice location close to restaurants and pubs
  • Jason
    United States United States
    BREAKFAST, by far best breakfast we've had in Central America. Comfortable beds, close proximity to airport but also walkable neighborhoods.
  • Beverley
    Australia Australia
    When I asked if I could have a fridge, one was delivered within the hour
  • J
    Julian
    United States United States
    It was not provided even do the room has a breakfast included.
  • Tania
    United States United States
    I loved the breakfast on Saturdays they had chicken tamales my favorite, it was awesome. I also loved the fact that Holiday inn is surrounded by several other restauraunts.
  • Nathalie
    Sweden Sweden
    Good facilities, fresh and clean rooms, quite nice pool area but the pool could have been warmer. Good food from the restaurant.
  • Patricia
    United Kingdom United Kingdom
    very close to the airport in a safe part of town. Nice outdoor swimming pool and good staff very friendly staff
  • Michael
    United States United States
    Very comfortable, great breakfast, excellent location. Excellent service. Nice view! I stay here every time I’m in Guatemala City.

Hotel surroundings

Restaurants
1 restaurant on site

  • Los Comensales
    • Cuisine
      International
    • Ambiance
      Family friendly • Modern

Facilities of Holiday Inn Guatemala, an IHG Hotel
Great facilities! Review score, 8.8

Most popular facilities

  • Outdoor swimming pool
  • Airport shuttle
  • Free WiFi
  • Free parking
  • Family rooms
  • Fitness centre
  • Non-smoking rooms
  • Restaurant
  • Bar

Bathroom

  • Toilet paper
  • Shower

Outdoors

  • Outdoor furniture
  • BBQ facilities
  • Terrace

Media & Technology

  • Telephone
  • TV

Food & Drink

  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
  • Special diet menus (on request)
  • Bar
  • Restaurant

Internet
WiFi is available in all areas and is free of charge.

Parking
Free private parking is possible on site (reservation is not needed).

  • Parking garage
  • Accessible parking

Reception services

  • Invoice provided
  • ATM/cash machine on site
  • Luggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Trouser press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safety deposit box

General

  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Non-smoking throughout
  • Soundproof rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms

Outdoor swimming pool

  • Open all year

Wellness

  • Fitness/spa locker rooms
  • Fitness
  • Sun loungers or beach chairs
  • Fitness centre

Languages spoken

  • English
  • Spanish

House rules
Holiday Inn Guatemala, an IHG Hotel takes special requests - add in the next step!

Check-in
From 15:00
Check-out
From 12:00 to 13:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubDiscover Cash is not accepted

The fine print
Need-to-know information for guests at this property

Please note:

- The property is in the process of remodelling their rooms, for this reason, the allocation of your room may vary.

- From March 18th to June 23rd, 2024, we will be remodeling the restrooms on the third floor. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- From November 15th, 2023, to February 10th, 2024, we will be remodeling the restrooms from the main lobby. We do apologize for any inconvenience this may cause. We are working to make your stay better.

- An additional $20 surcharge will apply from the third person to stay in any room type.

- Breakfast prices:

Dollars

Adults: $17 + 10% de servicio

Kids: $9 + 10% de servicio

Quetzales

Adults: Q137.70 + 10% de servicio

Kids: $72.90 + 10% de servicio