Novotel Citygate Hong Kong
Novotel Citygate Hong Kong
- City view
- Garden
- Swimming Pool
- Free WiFi
- Bath
- Air conditioning
- 24-hour front desk
- Key card access
- Daily housekeeping
- Non-smoking rooms
Novotel Citygate features spacious accommodation a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel offers free shuttle services to Hong Kong International Airport. Novotel Citygate Hong Kong provides easy access to local attractions like the Giant Buddha, AsiaWorld-Expo, Hong Kong Disneyland and Cathay Pacific City. Citygate Outlets are just about 300 metres away. All rooms are elegantly decorated and come with flat-screen cable TV. Views of the sea or swimming pool can be enjoyed from guestrooms. A hairdryer, ironing facilities and bathrobes are included. Facilities at Citygate Novotel include a well-equipped 24-hour gym, an outdoor swimming pool and a public bath. Guests can relax on the lounge chairs located around the swimming pool. Beautiful gardens decorate the hotel. Essence Restaurant features a large international buffet, while Olea serves Mediterranean dishes. The lobby bar provides live entertainment and sports events screenings. Novotel Citygate Hong Kong is reducing the reliance on single-use plastics in their toiletries. there is no live entertainment in the Bar
Couples particularly like the location — they rated it 8.9 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular facilities
- Pool - outdoor (kids)
- Free WiFi
- Airport shuttle (free)
- Non-smoking rooms
- Fitness centre
- Private parking
- 2 restaurants
- 24-hour front desk
- Bar
SustainabilityThis property has 1 third-party sustainability certification.
Green Globe Certification
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Guests who stayed here loved
Pg
Brunei Darussalam“Room was huge Hotel attached to Citygate Outlet which was bonus! Free shuttle hotel to airport.”- Dette
Philippines“Free shuttle service to and from the airport. Employees are friendly and helpful.” 
Jamie
United Kingdom“Staff amazing - needed extra bed they sorted needed travel Advice they sorted - great place”- PPandurang
India“Hotel location Cleanliness Breakfast Hotel airport pickup and drop service” - Eugene Philippines“Location is excellent near to the station and access to the mall. Breakfast has many choices and dining area is spacious. Staff are helpful and friendly.”
Subhasree
Singapore“Location was the best considering I had kids with me. Easy access to shopping and attractions.”
Hector United Kingdom“Convenient location with direct access from Citygate outlets. Easy shuttle experience to the airport”- Emily
Macao“Fast booking; check-in was a breeze. Though our 2nd room was not available during check-in time but they gave us an extension to check-out the following day. The front desk and customer service personnel were very accommodating (Mr. Jacky and...” - Precious
South Africa“The location of the hotel is great at the mall and the station which made it easy to navigate the city from the hotel. In addition, the bus shuttle is very convenient from and to the airport. Housekeeping was great and consistent in the great...” - Eugene Philippines“Location is very convenient and staff are very accommodating as they allowed us to do early check in and even upgrade our rooms to premium. Big breakfast buffet facilities and wide selections of foods.”
Hotel surroundings
Restaurants2 restaurants on site
- Essence
- CuisineInternational
- AmbianceFamily friendly
- Olea
- CuisineItalian • Mediterranean
Facilities of Novotel Citygate Hong KongGreat facilities! Review score, 8.4
Most popular facilities
- Pool - outdoor (kids)
- Free WiFi
- Airport shuttle (free)
- Non-smoking rooms
- Fitness centre
- Private parking
- 2 restaurants
- 24-hour front desk
- Bar
Bathroom
- Toilet paper
- Towels
- Bath or shower
- Toilet
- Hairdryer
Bedroom
- Linen
Outdoors
- Sun terrace
- Terrace
- Garden
Kitchen
- Electric kettle
Activities
- Happy hourAdditional charge
- CyclingOff-site
- HikingOff-site
Living Area
- Desk
Media & Technology
- Telephone
- TV
Food & Drink
- Coffee house on site
- FruitsAdditional charge
- Wine/champagneAdditional charge
- Kid mealsAdditional charge
- Breakfast in the room
- Bar
InternetWiFi is available in the rooms and is free of charge.
ParkingPrivate parking is possible on site (reservation is not needed) and costs HK$ 250 per day.
- Valet parking
- Electric vehicle charging station
- Accessible parking
Reception services
- Invoice provided
- Lockers
- Private check-in/check-out
- Concierge service
- ATM/cash machine on site
- Luggage storageAdditional charge
- Tour desk
- Currency exchange
- Express check-in/check-out
- 24-hour front desk
Cleaning services
- Daily housekeeping
- Trouser pressAdditional charge
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
Business facilities
- Fax/photocopyingAdditional charge
- Meeting/banquet facilitiesAdditional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- 24-hour security
- Safety deposit boxAdditional charge
General
- Shuttle service
- Minimarket on site
- Designated smoking area
- Air conditioning
- Non-smoking throughout
- Wake-up service
- Heating
- Soundproof rooms
- Lift
- Facilities for disabled guests
- Airport shuttle
- Non-smoking rooms
- Room service
Pool - outdoor (kids)
- Seasonal
- Suitable for kids
- Pool with view
- Pool/beach towels
- Sun loungers or beach chairs
Wellness
- Kids' pool
- Fitness/spa locker rooms
- Fitness
- Sun umbrellas
- Sun loungers or beach chairs
- Fitness centre
Languages spoken
- English
- Chinese
House rulesNovotel Citygate Hong Kong takes special requests - add in the next step!
Child policies
Children of any age are welcome.
Children 16 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
The fine printNeed-to-know information for guests at this property
Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 1, Car Park 1 area, bays 11-14 for pickup. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner.
The Swimming Pool is opened from 7am to 12:15pm; 1:15pm to 7pm every day, from 1 March to 31 October.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of HK$ 800 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
