Get the celebrity treatment with world-class service at The Westin Zagreb

This 5-star hotel in Zagreb is within walking distance to the centre and outdoor cafés. The Westin offers free internet access and houses the World Class Health Academy spa centre. You can enjoy the very comfortable Heavenly Bed and the Heavenly Shower facilities. The Westin Zagreb offers a 1,500 m² big fitness area, with state-of-the-art exercise equipment, a 17-metre pool, as well as Finnish and Turkish saunas. There are various wellness treatments and massages offered. The use of the gym, the pool and the saunas is free of charge for all guests.

Couples particularly like the location — they rated it 9.1 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Westin
Hotel chain/brand
Westin

Property highlights

Situated in the real heart of Zagreb, this hotel has an excellent location score of 9.1

Breakfast info

Continental

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
2 extra-large double beds
1 extra-large double bed
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 378 reviews from the past 12 months.
Guests highlighted the Westin Zagreb's excellent <b>location</b> and praised the <b>breakfast</b> variety. The staff received commendations for their friendliness. <b>Room comfort</b> and <b>cleanliness</b> were appreciated, though some found the beds less comfortable. <b>Room size</b> was generally well-received.
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Categories:

Staff
8.8
Facilities
8.4
Cleanliness
8.7
Comfort
8.8
Value for money
8.1
Location
9.1

Select topics to read reviews:

Guests who stayed here loved

  • Marko
    Croatia Croatia
    Remarkable fitness centre, great breakfast and perfect bars.
  • Dijana
    Croatia Croatia
    Excellent location near all the main attractions! The staff is extremely friendly. I highly recommend it.
  • Dijana
    Croatia Croatia
    Excellent location near all the main attractions! The staff is extremely friendly. I highly recommend it.
  • Ćeranić
    Bosnia and Herzegovina Bosnia and Herzegovina
    Room was super clean and comfy. Breakfast was so amazing, there was a lot of possibilities to pick. Location is also super!
  • Senad
    Bosnia and Herzegovina Bosnia and Herzegovina
    Lobby, conference hall, view from room Staff is working very hard Location is great
  • Ivan
    Croatia Croatia
    I liked the comfortable bed and cozy pillows the most, room was clean, toiletries were excellent and the restaurant had nice meals. Also the gym is well equipped.
  • Vasic
    Serbia Serbia
    The staff was absolutely amazing! Very helpful and eager to assist in any way needed. Our kid is Special needs kid and they have all provided full support...For example have alliwed us to check out an hour later so we can directly go to a medical...
  • Zoica
    Cyprus Cyprus
    Very good location. Great room with an amazing view - the view was the highlight of the trip. A nice welcome was arranged in the room with a brownie, a muffin, and a little chocolate on the pillow. The room was very spacious and clean, and I was...
  • Remus
    Romania Romania
    We have been upgraded (for free) to an apartment. Thank you, Westin! Beds extremely comfortable (as advertised, now proven). Position: walking distance to the city old center (about 1.2 km, maybe 10 min walk). Staff: extremely helpful and...
  • Marko
    Slovenia Slovenia
    Great location, big room, safe parking, excelent room service.

Hotel surroundings

Restaurants
1 restaurant on site

  • Kaptol Restaurant
    • Cuisine
      International • Croatian

Facilities of The Westin Zagreb
Great facilities! Review score, 8.4

Most popular facilities

  • Indoor swimming pool
  • Private parking
  • Spa and wellness centre
  • Family rooms
  • Airport shuttle
  • Non-smoking rooms
  • Fitness centre
  • Bar

Pets
Pets are allowed. Charges may be applicable.

Activities

  • Bicycle rental
  • Casino
  • Golf course (within 3 km)
    Additional charge

Food & Drink

  • Special diet menus (on request)
  • Breakfast in the room
  • Bar

Internet
Wired internet is available in the rooms and is free of charge.

Parking
Private parking is possible on site (reservation is not possible) and costs € 20 per day.

  • Parking garage

Reception services

  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Cleaning services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge

Business facilities

  • Fax/photocopying
    Additional charge
  • Business centre
  • Meeting/banquet facilities
    Additional charge

Safety & security

  • Safety deposit box

General

  • Air conditioning
  • Allergy-free room
  • Heating
  • Car hire
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service

Indoor swimming pool

  • Open all year
  • Sun loungers or beach chairs

Wellness

  • Sun loungers or beach chairs
  • Hammam
    Additional charge
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
    Additional charge
  • Sauna
    Additional charge

Languages spoken

  • English
  • Croatian
  • Italian

House rules
The Westin Zagreb takes special requests - add in the next step!

Check-in
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Check-out
Until 11:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 6 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 1 year
Cot upon request
Free
2 - 11 years
Extra bed upon request
Free
12+ years
Extra bed upon request
€ 45 per person, per night

Prices for cots are not included in the total price, and will have to be paid for separately during your stay.

The number of cots allowed is dependent on the option you choose. Please check your selected option for more information.

There are no extra beds available at this property.

All cots are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
VisaMastercardDiners ClubCash

The fine print
Need-to-know information for guests at this property

When booking more than 5 rooms, different policies and additional supplements may apply.

Please note that the credit card used for a non-refundable booking needs to be presented upon check-in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.